GasBuddy app not working? crashes or has problems?

GasBuddy Status

Published by on 2023-12-21

Join the 90 million people already saving! Get the free GasBuddy card and never
pay full price at the pump again. See how GasBuddy gives you more ways and more
places to save on gas than any other app.


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problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
253.3%

Not working
46.7%

Crashes
33.3%

Connection
20.0%


Reported Issues: 38 Comments

By Roe   3 months ago


Gas buddy app not on my home page

By JerryB   8 months ago


Unable to add favorites to my list

By Regan   8 months ago


Every time I open the app it says something went wrong. It has been doing this for months. I deleted the app and reinstalled but it still does it. It used to work great, I've had it for years. Very disappointing.

By Ron White   9 months ago


How can we refresh gas prices in Kanata as they seem 15 hours old and are no where the same prices when driving by.

By Constantine Sarides   9 months ago


Widget not showing on iPhone

By Disappointed   10 months ago


Widget doesn't load on iPhone.

By Larry Miller   10 months ago


Widget not working on my iPhone or iPad???

By WILLIAM HARDEN   11 months ago


Upon opening in Android, app flips between portrait and landscape about 2 times a second. I've removed and reinstalled the app and have the same result. I've locked screen rotation and get the same result. App had been working fine. App version 700.78.22814. Android version 13.

By Sj   1 year ago


Why isn’t gas buddy working?

By Lawrence Ashfal   1 year ago


I have had GasBuddy for a number of years. I recently went to use it , and when it connected, it came up with a blank screen in place of the map. I tried several times, but it always came up the same. Then I uninstalled the app and went to the Play Store to download it again, but I kept on getting the meesage it wasn't sucessful and to try again.

By Tom Johnson   1 year ago


After I take a photo to upload receipt it will not let me answer if I used a credit debit card? Yes or no. No matter what I do it does nothing I tried multiple times. It was to activate a offer

By Lone Owl   1 year ago


Iv700.74.22773 - Configuration v17 iOS 16.3.1 In "FIND GAS", unable to change from "DISTANCE" to any other choice, e.g. "PRICE", etc.

By Dwayne Townsend   1 year ago


Every time I open the GasBuddy app I am required to login and then the stations list does not update. This has been going on for a while now but did work for about a day and then went right back to doing the same thing. For some reason every time GasBuddy tries to update their app it is worse.

By John McComas   1 year ago


Why does Sam's Club gas keep disappearing from GasBuddy and my favorites?

By Benjamin Galicia   1 year ago


Hello, phone currently running has buddy is iPhone 14 I am unable to open google maps via the gas buddy app after trying to pull the directions from a gas station. It will say “error launch app”. I’ve already changed the preferred touring app through the setting and set it to open “google apps”.

By JIMMY E. SMITH   1 year ago


Every time during the past 2 months, when I check Gas Buddy for prices, the prices stated are considerably higher than they actually are. ie: Current stated prices are $3.79 @ Murphy (WalMart) but actual price is $3.09 per gal.

By jack t bowers   1 year ago


when i try to login it takes my email address but when I try to put in my password it keeps jumping back to the line and won't let me enter it. Is this connected to a virus?

By CrowchildBob   1 year ago


Trying to save a gas purchase entry on iphone, getting the message "Something unexpected has gone wrong. Please, check your internet connection and try again." Internet works with every other app. What's going on?

By Cathy Counts   1 year ago


I have 2 favorites on my app. One is Costco and the other is Sam’s. I used to be able to tap the heart symbol for favorite stations and both Costco and Sam's would show. Now, when I tap the heart all I get is Costco. The app claims that Sam’s is “other regular fuel in the area” and that it does not match all of my filters. The heart next to Sam's is showing red, just like Costco, which indicates that it is one of my favorites, but it refuses to show Sam’s. Sam's is about a mile and a half away from Costco. In my none favorites, it shows stations that are 4.87 miles from my house. Costco is only 2.42 miles from my house, so Sam's is well within the distance parameters. What can I do to get the app to show Sam’s in my favorites? Please get back to me.

By Michael Grant   1 year ago


Challenges not coming up

By William Darden   1 year ago


My drives are not being picked up by gasbuddy in the app. It will occasionally pick up one drive, but then not pick up anything for 2 or 3 days. Additionally it may pick up 1 or 2 drives a day out of 10 or 12 drives that I make. Distance driven, or location of drives do not seem to matter. I can not find any pattern in the problem. Cell phone is in the same location in the car, with a clear view of the sky through the front window and in the same location/holder that was used when I began using this function of the app.

By Julian Prince   1 year ago


Can not get app shortcut to stay on my android phone

By Mark   1 year ago


GasBuddy has been great. Updated to iOS 15.6.1 a couple weeks ago. Last 2 days GasBuddy tells me “no diesel fuel found” in my city. Change cities or fuel type and get the same answer. Restarted my phone and replaced the app. No change.

By Heath Poindexter   1 year ago


My app acts as if the location is turned off but it isn't. Need help getting it restarted! Heath

By Arlin Lidstrom   1 year ago


App won't open, says error, I report error, nothing helps. Then I got rid of the App, then reinstalled it but the same thing happens...it won't open up!

By Larry Miller   1 year ago


Widget stopped working on iPhone 11, won’t display at all, just disappeared….can’t find solution. When I attempt to customize widgets, the widget says it is there but won’t display when done customization. iPhone software is up to date. Any help would be most appreciated . Thank you.

By Ron Hargrove   1 year ago


App is stuck in a feedback loop where it asks for location access, I hit the connect button, it starts to go to the app, then goes back to the page requesting location access be granted. There does not appear to be any way out of the loop

By John   1 year ago


Up graded to the new app and lost all my information on my vehicles from the old version

By Andre   1 year ago


App quit working. Won't report recent prices. I get alerts about price changes but when I go to the app the price quotes are wrong. Prices haven't changed for several weeks

By Mike proper   1 year ago


When I enter the price of gas, and I enter 184.9, after I hit the submit button the price changes to 18.4. I have done it multiple times and it always does the same thing.

By ThePebbleGoblin   1 year ago


Gasbuddy sometimes clears my addresses that I typed in the location/destination search bar. Even when the information isn't cleared, when I click the search button after typing in the addresses, nothing happens.

By paul runtich   1 year ago


App got removed from my I phone Se how to restore it there is a balance on my account

By Lee Jones   1 year ago


I've had the gasbuddy app since it started. Has always been great. But just since the recent gas price spike, the app is quirky. I'll be in map mode and it just goes blank. Or sometimes just closes on it's own. No update since 2021. Wonder if the servers been hacked? It's that weird.

By C P McAllister   1 year ago


Ever since your last update the app doesn’t seem to be able to find my “current location” as accurately as it did before when I look for gas prices.

By Deb Edge   1 year ago


App not working without wi-Fi. How do you find a gas station on the road??

By Ken   2 years ago


App frozen as would not let me select route. Can not exit either.

By Alan   2 years ago


I have the GasBuddy app v.6.2.69. 21469 on my Android phone. It seems to work fine on local wi-if (in multiple locations), but simply will not connect through 4G cellular. Can you assist?

By Sherri hale   2 years ago


My gas buddy app keeps saying connection error. What do I do?


Common dislikes about GasBuddy app

- Recall feature not needed

- Latest update makes it difficult to find gas station near you

- Math on discounts is wrong 50% of the time

- Receipts don't give exact amount of cost/gallon

- Can't see how many gallons are left for the month

- Pickup orders not eligible for gas back



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Common GasBuddy Problems & Solutions. Troubleshooting Guide


   



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Developer: GasBuddy

E-Mail: [email protected]

Website: Visit GasBuddy Website



About this app

Use points to enter the daily prize draw for a $100 gas card. this app uses gas price information provided by our users to bring drivers together to support the common goal of saving money on gas.  Get the free this app fuel card and save on every gallon, at any station. No hunting for deals.  Get the free this app card and never pay full price at the pump again.  Sort by price, location, and the important stuff like restrooms.  Complete challenges in GasBuddy to earn points.  Just securely link your bank account, swipe, and save up to 25¢/gal.  Give fellow drivers a heads up on the latest deals.  Manage your account right in GasBuddy .  Just shop in GasBuddy and start earning.  Join the 90 million people already saving!  Turn your daily purchases into free gas.  Be the first to know about important recalls for your car.  Drive smarter with tips and tricks to use less gas.  Track your gas use and export the log for reimbursement and taxes.  See how this app gives you more ways and more places to save on gas than any other app.  Find the best prices with the gas map. 



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