PassportCard Assist Status

Last Updated on 2024-04-21 by David Shield Ltd.

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Common PassportCard Assist Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PassportCard Assist app on iOS and Android devices. Solve all PassportCard Assist app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PassportCard Assist iPhone Issues and Solutions

PassportCard Assist iOS app crashes, not working, errors
PassportCard Assist iOS app network issues
PassportCard Assist on iOS has black/white screen

PassportCard Assist Android App Issues and Solutions

PassportCard Assist has errors/crashing/not working
PassportCard Assist server network connectivity issues
PassportCard Assist has black screen

PassportCard Assist iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PassportCard Assist app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PassportCard Assist app crashes or not working on Iphone (iOS):

Close and restart the PassportCard Assist app on iPhone
Update PassportCard Assist app to the Latest Version for iOS
Uninstall and reinstall PassportCard Assist iPhone app
Update your iPhone to the latest iOS version

Fix PassportCard Assist on iPhone unable to connect to server/internet connection issues::

To resolve PassportCard Assist network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PassportCard Assist black/white screen (blank screen) on iPhone:

Follow the PassportCard Assist iOS app troubleshooting guide Here →

PassportCard Assist Android App Issues and Solutions

Fix PassportCard Assist not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PassportCard Assist app issues:

Force Stop the PassportCard Assist App
1. On android, goto "Settings" » click PassportCard Assist app. » click "Force Stop".

Update PassportCard Assist to the latest version on PlayStore

Clear PassportCard Assist App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PassportCard Assist app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PassportCard Assist.

Fix PassportCard Assist unable to contact server/ PassportCard Assist internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PassportCard Assist » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PassportCard Assist » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PassportCard Assist on android.

Solve PassportCard Assist black/white screens issue on Android:

Follow the PassportCard Assist android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at David Shield Ltd., developers of PassportCard Assist.

About this app

Laden Sie einfach Ihre PassportCard auf und zahlen Sie mit ihr Rechnungen für Arztbesuche, verschriebene Medikamente oder Labortests. • Reichen Sie Ihre Leistungsansprüche online ein: Verfolgen Sie den Status Ihrer Leistungsansprüche oder laden Sie Belege und medizinische Dokumente über Ihr Handy hoch. • Sie können Ihre monatliche Prämie, Ihren Versicherungsplan und die abgedeckten Leistungen einsehen, sowie Einzelheiten zu Selbstbeteiligungen, Zuzahlungen und was in Ihrem Plan nicht abgedeckt ist. • Finden Sie medizinische Dienstleister in Ihrer Nähe mit Bewertungen aus der ganzen Welt. • Sie leisten keine Vorauszahlungen.