🏷️ About: The Reliant Connect app is a mobile application that allows users to remotely monitor and control their household devices. It provides access to energy management, home automation, and security devices that enable users to manage their home from anywhere. The app is available for iPhone and iPad.
- Good app layout
- Some features are good
by Cameron0208
You’d think, given the circumstances (home security), that maybe, just MAYBE Reliant would at least TRY to make a halfway-decent app. NOPE! The only app I have that has constant connection issues. Even worse, sometimes when I arm the system, ReliantConnect or widget will show that it is armed, but I’ll receive a notification 5-10min later that the request failed and that the system isn’t armed. YOU ARE DEALING WITH PEOPLES’ LIVES! Jesus Christ… I know Reliant doesn’t care though. They stop caring the second you sign the contract. Terrible, worthless company!
Oh, and on the off-chance someone with Reliant reads this— CHANGE THE SCENE TITLES! Seriously, could you have picked worse titles if you tried? I HIGHLY doubt it. They’re absolutely awful!
by Time To Move On?
I’m not sure ReliantConnect works. We have called twice and IM’d once asking for help. Nothing. Had no trouble with Brinks. Getting the run around. They are getting close to getting a cancelation.
by Piz Of
Awful bad services waste of money and time should have not 3 years contract , not recommended please
by Ant_hou
Also I see a lot of dissatisfied customers in the these reviews but I don’t see no answers to any of the gripes
by Greatest Neighbor
Not connecting to my thermostat since the update 3 days ago
by Valerev89
Can’t even find the create an account option.
by Micky1161
Once I lusted my daughters email for notifications then I couldn’t remove it won’t give me the options otherwise I’d give it a five star
by 565TG
It takes too long to open the doorbell screen after someone has rang the doorbell.
by Nibblesg
I would give it zero stars if I could. It does not work at all!! Regret my decision to go with Reliant!!
by Ashleigh Bustillos
ReliantConnect messes up every single night when I try to arm stay. Have to go to sleep with an unarmed alarm system. Doorbell camera is horrible and messes up all the time too. Can’t wait to get a new security system in a few months!!
by Caniac In Texas
When I “updated” my system to use the two factor authentication, ReliantConnect stopped working.
by Reliant Is No Good
Power was lost at 3:34 pm today. The alarm keeps beeping. Called the reliant security and they said to unhook battery. Looked in panel and the battery was Never wired up - just sitting in panel box. Then she said unplug it from wall - on top of the panel box is the plug and it’s not plugged in anywhere.
by Shouldhaveusedring
We’ve had so many issues with the doorbell going offline and the technicians blamed it on the internet connection. We got faster internet and we still have the same issues. Worst of all, we’ve had the system since April and the batteries went out in December, even though they are supposed to last 3-5 years.
by 10bre10
The camera disconnects after rain and the notifications stopped and customer support can't fix it. I can no longer access my account online and no one in tech support can assist me with that. I am moving my service to a company that can provide online access and reliable services. Do not sign up with them!
by Vonye663
This is stupid to have
by Mathews Fam
Can not connect to the security cameras on my iPhone 8
by CalF1519
Some features are good like ReliantConnect layout. The doorbell camera is highly unreliable. The entire idea for the doorbell cam is to talk with anyone that pushes the doorbell but it keeps having an error message. Also the camera’s recording function is intermittent. Offer it will record absolutely nothing from absolutely no movement.
by Fidoverano1
The concept is ok, however ReliantConnect is not that intuitive and navigate through the options is quite confusing
by Wade_n_paradise
Would love to see scenes added to the Apple Watch!
by Soulburn
Missing a couple features that are keeping it from getting 5 stars but it’s a great app overall.
Yes. Reliant Connect is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 71 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.6/5 . Justuseapp Safety Score for Reliant Connect Is 22.7/100.
Yes. Reliant Connect is legit, but not 100% legit to us. This conclusion was arrived at by running over 71 Reliant Connect User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Reliant Connect Is 37.8/100..
Reliant Connect works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
- Energy management: Users can program their thermostats and control their small appliances remotely.
- Home automation: The app allows users to remotely control and monitor their home devices, such as lights and locks.
- Security devices: Users can receive alerts and view their account in real-time from their mobile device or on the web.
- Easy access: The app is available for iPhone and iPad, and users can access their account from anywhere.
- Terms and conditions: The app is offered by NRG Connected Home LLC d/b/a Reliant, a wholly-owned subsidiary of NRG Energy, Inc. Terms and conditions apply, and users can visit reliant.com/connectterms for complete terms and conditions.
- Trademarks: Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc. registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
