Contact Reliant Connect Support
Published by Reliant Energy Retail Holdings, LLC About: Be at home even when you’re not. Remotely monitor and control your household
devices with the Reliant Connect app.
How to Contact Reliant Connect Customer Service/Support
Listed below are our top recommendations on how to get in contact with Reliant Connect. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Reliant Connect. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: Reliant Energy Retail Holdings, LLC.
E-Mail: [email protected]
Website: Visit Reliant Connect Website
63.64% Contact Match
Developer: Reliant Energy Retail Holdings, LLC.
E-Mail: [email protected]
Website: Visit Reliant Energy Retail Holdings, LLC. Website
Reported Issues: 3 Comments
By Cameron0208
You’d think they’d try harder with a home security app
You’d think, given the circumstances (home security), that maybe, just MAYBE Reliant would at least TRY to make a halfway-decent app. NOPE! The only app I have that has constant connection issues. Even worse, sometimes when I arm the system, the app or widget will show that it is armed, but I’ll receive a notification 5-10min later that the request failed and that the system isn’t armed. YOU ARE DEALING WITH PEOPLES’ LIVES! Jesus Christ… I know Reliant doesn’t care though. They stop caring the second you sign the contract. Terrible, worthless company! Oh, and on the off-chance someone with Reliant reads this— CHANGE THE SCENE TITLES! Seriously, could you have picked worse titles if you tried? I HIGHLY doubt it. They’re absolutely awful!
By 10bre10
It was nice at first
The camera disconnects after rain and the notifications stopped and customer support can't fix it. I can no longer access my account online and no one in tech support can assist me with that. I am moving my service to a company that can provide online access and reliable services. Do not sign up with them!
By shouldhaveusedring
Constant issues with the door bell.
We’ve had so many issues with the doorbell going offline and the technicians blamed it on the internet connection. We got faster internet and we still have the same issues. Worst of all, we’ve had the system since April and the batteries went out in December, even though they are supposed to last 3-5 years.
Have a Problem with Reliant Connect? Report Issue
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Why should I report an Issue with Reliant Connect?
- Pulling issues faced by users like you is a good way to draw attention of Reliant Connect to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Reliant Connect customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Reliant Connect.
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