Alpena LED app not working? crashes or has problems?

Alpena LED Status

Published by Zhang Yu

The Alpena® Command Center application is a specialized application designed to
operate Alpena® automotive LED lighting products. Control power, dimming
levels, colour selection on RGB devices and program easy to use preset options.

I have a problem with Alpena LED

Are you having issues? Select the issue you are having below and provide feedback to Alpena LED.

User reports:
App has problems

User reports 1

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

400.0%

Connection

100.0%

Reported Issues: 4 Comments

By Kris 8 months ago

Hooked up two flo glow kits both were working. Tried a couple days later and one kit can’t be found. When I unplug the power and plug back in the set flickers. The lights work. But can’t find the 2nd set

By Timothy Reynolds 11 months ago

My lights come on and are connected to my phone but light s are not responding with the cell phone

By Jazmin Padilla 1 year ago

Lights will not change

By William 1 year ago

App does not work at all with flo glo interior

Common dislikes about Alpena LED app

- App seems a little janky

- Unable to precisely pick the color or have presets

- Colors not the same after recent update

- Switch on top doesn't work to turn lights off

- Lights will not turn on in the app anymore

Have a Problem with Alpena LED? Report Issue

Common Alpena LED Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Alpena LED app on iOS and Android devices. Solve all Alpena LED app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Alpena LED iPhone Issues and Solutions

Alpena LED iOS app crashes, not working, errors
Alpena LED iOS app network issues
Alpena LED on iOS has black/white screen

Alpena LED Android App Issues and Solutions

Alpena LED has errors/crashing/not working
Alpena LED server network connectivity issues
Alpena LED has black screen

Alpena LED iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Alpena LED app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Alpena LED app crashes or not working on Iphone (iOS):

Close and restart the Alpena LED app on iPhone
Update Alpena LED app to the Latest Version for iOS
Uninstall and reinstall Alpena LED iPhone app
Update your iPhone to the latest iOS version

Fix Alpena LED on iPhone unable to connect to server/internet connection issues::

To resolve Alpena LED network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Alpena LED black/white screen (blank screen) on iPhone:

Follow the Alpena LED iOS app troubleshooting guide Here →

Alpena LED Android App Issues and Solutions

Fix Alpena LED not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Alpena LED app issues:

Force Stop the Alpena LED App
1. On android, goto "Settings" » click Alpena LED app. » click "Force Stop".

Update Alpena LED to the latest version on PlayStore

Clear Alpena LED App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Alpena LED app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Alpena LED.

Fix Alpena LED unable to contact server/ Alpena LED internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Alpena LED » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Alpena LED » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Alpena LED on android.

Solve Alpena LED black/white screens issue on Android:

Follow the Alpena LED android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zhang Yu, developers of Alpena LED.

100% Contact Match

Developer: Marklyn

E-Mail: [email protected]

Website: Visit Alpena LED Website

66.67% Contact Match

Developer: Marklyn Group

E-Mail: [email protected]

Website: Visit Marklyn Group Website

About this app

The Alpena® Command Center application is a specialized application designed to operate Alpena® automotive LED lighting products. Control power, dimming levels, colour selection on RGB devices and program easy to use preset options. Requires Bluetooth 4. 0 and up for communication.