The Document Converter Status
Are you having issues? Select the issue you are having below and provide feedback to The Document Converter.
Summary of The Document Converter Problems 😠👌🔥
- Slow conversion if the internet connection is poor
- Lack of rotation with iPad orientation can be frustrating
- Poor customer support and difficulty in canceling subscriptions
- App model is seen as malicious and unprofessional, with users feeling swindled out of their money.
Have a Problem with The Document Converter? Report Issue
Common The Document Converter Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot The Document Converter app on iOS and Android devices. Solve all The Document Converter app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SmoothMobile, LLC, developers of The Document Converter.
While the files are immediately deleted after conversion or cancellation, you should be aware that by using TheDocumentConverter, you agree that your files will be sent over to internet from TheDocumentConverter to the conversion server. TheDocumentConverter includes an optional auto-renewable subscription (Premium Pass): Premium Pass beings with a free trial period, then an auto-renewable monthly subscription when trial ends. Current subscription may not be cancelled during the active subscription period; however, you can manage your subscription and/or turn off auto-renewal by visiting your Apple Account Settings after purchase. Save your file, or open it in Office, Drive, Dropbox, etc! • Documents: ABW, DJVY, DOC, DOCM, DOCX, DOT, DOTX, HTML, HWP, LWP, MD, ODT, PAGES, PDF, RST, RTF, SDW, TEXT, TXT, WPD, WPS, ZABW and more! • Ebooks: AZW, AZW3, AZW4, CBC, CBR, CBZ, CHM, EPUB, FB2, HTM, HTMLZ, LIT, LRF, MOBI, PDB, PML, PRC, RB, SNB, TCR, TXTZ and more! • Images: HEIC, JPG, JPEG, PNG, ICO, SVG, EPS, BMP, GIF, NEF, TIFF and more! Payment will be charged to your Apple account at confirmation of purchase and will automatically renew (at the duration/price selected) unless auto-renew is turned off at least 24 hrs before the end of the current period. Files are immediately deleted from the server after conversion. Account will be charged for renewal within 24-hours prior to the end of the current period. We've also recently added support for local conversions for many popular conversion types. Save, Share or Open your converted files in your favorite apps immediately. Browse your previously converted files with our in-app file browser. Conversion is done on a secure cloud server, which makes conversion easier, faster and much more battery-friendly. Easily convert your files to nearly any document format! 2. We are continuing to add support for more local conversions with each update. You can even AirDrop your files right to your Mac or another device. These conversions don't require a server, and are usually done almost instantly! You must have an internet connection to use TheDocumentConverter.
