Fileplay app not working? crashes or has problems?

Fileplay Status

Last Updated on 2024-06-09 by Kristian Sepp

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9 User reports:
App has problems

User reports 9

⚠️ Most reported problems ⚠️

Audio

44.4%

Not working

33.3%

Account

11.1%

Photo/Video

11.1%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with Fileplay - Documents Player? Report Issue

Common Fileplay Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Fileplay app on iOS and Android devices. Solve all Fileplay app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Fileplay iPhone Issues and Solutions

Fileplay iOS app crashes, not working, errors
Fileplay iOS app network issues
Fileplay on iOS has black/white screen

Fileplay Android App Issues and Solutions

Fileplay has errors/crashing/not working
Fileplay server network connectivity issues
Fileplay has black screen

Fileplay iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Fileplay app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Fileplay app crashes or not working on Iphone (iOS):

Close and restart the Fileplay app on iPhone
Update Fileplay app to the Latest Version for iOS
Uninstall and reinstall Fileplay iPhone app
Update your iPhone to the latest iOS version

Fix Fileplay on iPhone unable to connect to server/internet connection issues::

To resolve Fileplay network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Fileplay black/white screen (blank screen) on iPhone:

Follow the Fileplay iOS app troubleshooting guide Here →

Fileplay Android App Issues and Solutions

Fix Fileplay not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Fileplay app issues:

Force Stop the Fileplay App
1. On android, goto "Settings" » click Fileplay app. » click "Force Stop".

Update Fileplay to the latest version on PlayStore

Clear Fileplay App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Fileplay app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Fileplay.

Fix Fileplay unable to contact server/ Fileplay internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Fileplay » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Fileplay » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Fileplay on android.

Solve Fileplay black/white screens issue on Android:

Follow the Fileplay android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kristian Sepp, developers of Fileplay.

About this app

this app brings a full-featured multimedia player for files on your device.