Contact The Document Converter Support
Published by SmoothMobile, LLC on 2023-11-30 About: Easily convert your files to nearly any document format!
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How to Contact The Document Converter Customer Service/Support
Listed below are our top recommendations on how to get in contact with The Document Converter. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact The Document Converter. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
48.15% Contact Match
Developer: Pequi Apps
E-Mail: [email protected]
Website: Visit The Document Converter Website
61.11% Contact Match
Developer: Ice Cold Apps
E-Mail: [email protected]
Website: Visit Ice Cold Apps Website
More Matches
Get Pricing Info for Universal Document ConverterContact Universal Document Converter! Or Contact Support
Need help using Universal Document Converter? Try their Help Center now!
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Privacy & Terms:
https://float.support/the-document-converter/privacy
https://float.support/the-document-converter/terms
Reported Issues: 3 Comments
By hajdiahwnsk
Complete scam
I’ve tried to contact support now three times to cancel a subscription it made me pay for. They haven’t gotten back to me over the course of over a month. Very sketchy and unprofessional. I am still being charged for this “Premium Pass Subscription” I was forced to pay for to convert my document. I was desperate to get this file so I paid for it so I could use it briefly and I’ve tried to contact support to cancel it but no one will get back to me. I’ll be contacting Apple soon if I do not get a response.
By Hegsjevgayshwba
Can’t even try the app because it asks you to pay first
Wish I could give it 0 stars. This is such a malicious app model. I couldn’t even convert one file because I got prompted to commit to a free trial or pay for a subscription out right. You could have just let the users try out the app free for a week without any strings. But by forcing people to sign up first you are counting on them forgetting to cancel so you can swindle them out of their money.
By BabyJ's Mama
Couldn’t convert doc to pdf or jpg
The sole reason I paid the $10 was to convert a word doc to pdf. Keeps failing. And Q&A isn’t helpful. Only offered “why my pdf won’t convert” which explains why a pdf might not convert to other formats, not the other way around. So instead I tried to convert to jpg, because I have another app that converts jpg to pdf... but this app converts it to a zip file instead, and says use izip to open it. I have to download ANOTHER app to open the zip file to get the jpg to convert it to a pdf??? Seriously?!
Have a Problem with The Document Converter? Report Issue
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Why should I report an Issue with The Document Converter?
- Pulling issues faced by users like you is a good way to draw attention of The Document Converter to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a The Document Converter customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using The Document Converter.
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