Cloud Music app not working? crashes or has problems?

Cloud Music Status

Last Updated on 2020-10-21 by BEARD BITS S.L.

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3 User reports:
App has problems

User reports 3

⚠️ Most reported problems ⚠️

Not working

100.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Cloud Music Problems 😠👌🔥

- Cannot sync music collection with Google Drive due to unknown error

- No good hip hop songs available

- App takes a long time to load and has frequent ads during music playback

- Some users feel that the app was better when it was streaming SoundCloud instead of Fanburst.

Have a Problem with Cloud Music - Stream & Offline? Report Issue

Common Cloud Music Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cloud Music app on iOS and Android devices. Solve all Cloud Music app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cloud Music iPhone Issues and Solutions

Cloud Music iOS app crashes, not working, errors
Cloud Music iOS app network issues
Cloud Music on iOS has black/white screen

Cloud Music Android App Issues and Solutions

Cloud Music has errors/crashing/not working
Cloud Music server network connectivity issues
Cloud Music has black screen

Cloud Music iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cloud Music app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cloud Music app crashes or not working on Iphone (iOS):

Close and restart the Cloud Music app on iPhone
Update Cloud Music app to the Latest Version for iOS
Uninstall and reinstall Cloud Music iPhone app
Update your iPhone to the latest iOS version

Fix Cloud Music on iPhone unable to connect to server/internet connection issues::

To resolve Cloud Music network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cloud Music black/white screen (blank screen) on iPhone:

Follow the Cloud Music iOS app troubleshooting guide Here →

Cloud Music Android App Issues and Solutions

Fix Cloud Music not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cloud Music app issues:

Force Stop the Cloud Music App
1. On android, goto "Settings" » click Cloud Music app. » click "Force Stop".

Update Cloud Music to the latest version on PlayStore

Clear Cloud Music App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cloud Music app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cloud Music.

Fix Cloud Music unable to contact server/ Cloud Music internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cloud Music » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cloud Music » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cloud Music on android.

Solve Cloud Music black/white screens issue on Android:

Follow the Cloud Music android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BEARD BITS S.L., developers of Cloud Music.

About this app

Upload thousands of songs to several clouds and see them all toughener in a single collection on Cloud Music. The easiest way to add Music to an iPhone or iPad. Browse, search and listen unlimited free music to your iPhone/iPod/iPad. √ Complete your music collection looking for free music on Audius (Only streaming. * Please note that CloudMusic cannot play drm protected files purchased on iTunes Store.