VIA App app not working? crashes or has problems?

VIA App Status

Published by Kramer Electronics USA, INC. on 2023-07-03

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Common dislikes about VIA App app

- Videos don't work, making the app useless.

- AirPlay functionality doesn't work on multiple devices.

- App crashes after pressing the home button.

- App disconnects as soon as you leave it.

- Nothing can be loaded within the app, rendering it useless.

Have a Problem with VIA App? Report Issue

Common VIA App Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot VIA App app on iOS and Android devices. Solve all VIA App app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

VIA App iPhone Issues and Solutions

VIA App iOS app crashes, not working, errors
VIA App iOS app network issues
VIA App on iOS has black/white screen

VIA App Android App Issues and Solutions

VIA App has errors/crashing/not working
VIA App server network connectivity issues
VIA App has black screen

VIA App iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever VIA App app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix VIA App app crashes or not working on Iphone (iOS):

Close and restart the VIA App app on iPhone
Update VIA App app to the Latest Version for iOS
Uninstall and reinstall VIA App iPhone app
Update your iPhone to the latest iOS version

Fix VIA App on iPhone unable to connect to server/internet connection issues::

To resolve VIA App network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix VIA App black/white screen (blank screen) on iPhone:

Follow the VIA App iOS app troubleshooting guide Here →

VIA App Android App Issues and Solutions

Fix VIA App not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent VIA App app issues:

Force Stop the VIA App App
1. On android, goto "Settings" » click VIA App app. » click "Force Stop".

Update VIA App to the latest version on PlayStore

Clear VIA App App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "VIA App app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch VIA App.

Fix VIA App unable to contact server/ VIA App internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click VIA App » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got VIA App » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch VIA App on android.

Solve VIA App black/white screens issue on Android:

Follow the VIA App android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kramer Electronics USA, INC., developers of VIA App.

61.54% Contact Match

Developer: VIA Metropolitan Transit

E-Mail: [email protected]

Website: Visit VIA App Website

About this app

VIA turns any screen into a potential meeting point for ideas to stream freely without conventional restrictions that consume or constrict a meeting’s resources. Independent of wires and cables for total connectivity, VIA is an audio- visual integrator. The box connects to and works off an existing wireless network and links every device in a meeting space with the primary presentation screen.