Universal Orlando Resort app not working? crashes or has problems?

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17 User reports:
App has problems
 User reports 17

⚠️ Most reported problems ⚠️
Something else
39.3%

Not working
28.6%

Login
17.9%

Account
7.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Universal Orlando Resort Problems 🔥

- Annoying to navigate

- Can only surf through one park at a time

- Expensive park price with rides shut down

- Unable to sign in to account

- Unable to scan all passes into account

- Transaction was reversed

- Unable to find out decline reason

📋 11 Reported Issues:

J
Juan Minich 2025-02-16

Oops, something went wrong. Please attempt your action again.

R
Rosie Janes 2023-08-21

I can’t scan the villain logos

S
Sonja 2023-08-11

The app on Android crashes for me every time I try to go into Purchase Tickets.

V
Valerie 2023-07-17

The app will not allow me to create an account! I’ve tried deleting and reinstalling but keep getting same message: sorry unable to complete your request at this time please try again! Have tried multiple times over 2 days!

⚠️ Troubleshoot | Report Issue ⚠️
V
Valerie 2023-07-17

The app will not allow me to create an account! I’ve tried deleting and reinstalling but keep getting same message: sorry unable to complete your request at this time please try again! Have tried multiple times over 2 days!

T
Tanya Slinn 2022-11-07

I can’t access any dinning options on my app.

T
Terri Clement 2022-08-27

I can’t seem to purchase tickets on my Universal Orlando app. Can you please advise?

A
Ann Giersdorf 2022-07-27

Just downloaded app and when I try to open it immediately closes

K
Kirstin 2022-07-24

Getting error message when trying to create an account - have tried consistently over a period of hours and on different devices - same error message advising “unable to complete your account creation request at this time. Please try your request again”

⚠️ Troubleshoot | Report Issue ⚠️
J
Joshua Heilman 2022-06-11

After downloading app on my iphone SE 2020, it will not allow me to create an account. Error message: "Sorry, we were unable to complete your account creation request at this time. Please try your request again." I've tried 6 times over 2 hours with the same error message. I restarted the phone, updated to iOS 15x, deleted the app, reloaded the app, and still nothing. Please help.

R
Richard Sutcliffe 2022-06-08

The app will not let me purchase tickets keeps saying there is a problem

Showing 1-11 of 11 reported issues:

Have a Problem with Universal Orlando Resort? Report Issue




Common Universal Orlando Resort Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Universal Orlando Resort iPhone Issues and Solutions

  2. Universal Orlando Resort Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: android@nbcuni.com

Website: 🌍 Visit Universal Orlando Resort Website

Privacy Policy: https://www.nbcuniversal.com/privacy?intake=Universal_Orlando

Developer: NBCUniversal Media, LLC




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