Are you having issues? Select the issue you are having below and provide feedback to Universal Studios Japan.
- App is not fully in English
- Limited English support
- When selecting park map, it only lists attractions or shops instead of showing a full map of the park
- Does not provide wait times for rides and restaurants
I am visiting USJ in 2 days time. I have downloaded the app but only the opening screen is in English. All the other screens are in Japanese. Is there a setting where I can set all the language to English please?
I don’t find in the app where to set the English language. Can you he me, please? Thank you
Complete guide to troubleshoot Universal Studios Japan app on iOS and Android devices. Solve all Universal Studios Japan app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NBCUniversal Media, LLC, developers of Universal Studios Japan.
With the official guide App from Universal Studios Japan, you can use the park's guide map to find out information about attractions, shops, and restaurants. Now on The Official Universal Studios Japan App, you can obtain a free Timed Entry eTicket to eligible attractions and areas to ensure that your trip is smooth & easy. Using our interactive map, quickly find what you are looking for by using filters to search for attractions, shows, restaurants and shops in the park. When your reserved time comes, View Your eTickets and go to the attraction’s special entrance. • Get accurate wait times for all your favorite rides and attractions in one place. Easily find out today's show schedule and see the current wait times for all your favorite attractions. You can also use UniversalStudiosJapan to find the show schedules and the attraction wait times for the day of your visit. While you are in the park, your current location will be displayed to help you navigate to your destination. You can purchase tickets from the official app through the web ticket store. • You can check the privacy policy from the main navigation. • Please note that continuous GPS running in the background can dramatically decrease battery life.