Oticon ConnectLine Reviews

by Aliattitude

Bluetooth connects with streamer. Oticon just sits there with + and -. Icons for ear and people, but it does nothing. Tried uninstalling then reinstalling. Useless on iPad. Works only with iPhone.

by John Frangione

Oticon needs to work with Apple to resolve this issue. I have read the prior reviews plus what I have seen in the Apple Community. My only reason for have Oticon was because of the Bluetooth capability with iPhone. Oticon needs to stay current and provide a means of getting firmware updates to users who have a streamer. I believe there is an alternative that my audiologist wants me to try out that has Bluetooth capability. It is not Oticon. Maybe it is time for me to invest in a new hear aid and streamer type appliance that is not Oticon. Apple will continue to upgrade. I think Oticon needs to get up to speed or get off the playing field.

by Itxktstksoyeoyd

4 years after the known issue with this streamer and yet still nothing resolved. This is crucial to my job as a deaf person and it’s effecting my performance. Please fix the issue.

by Nancyvreuls

There is always a problem with OticonConnectLine . Every time Apple upgrades software, the Bluetooth toggle doesn't work. I have deleted and reinstalled, and that doesn't work. For the $6,000 I paid for hearing aids, I sure expected better service...

by Kinserbygmkjx,;e

The cheap owners of this wretched little company charge a ton for equipment they won’t update. When the Bluetooth is on and the device is on (and noticed by the iPhone) it won’t line up for music. On the 6th Thursday of the month, sometimes it will Work on a day when Trump isn’t tweeting and Hillary has a clue. In other words, PIECE OF DUMP.

by Nocturne9

Not only is this a totally worthless second-thought of an app (everyone else has an app, guess we should crank one out too), but it interacts with ever other app on my iPhone 6s. Terrible piece of junk. How did Oticon sink this low? I always thought they were the top of the line when it came to hearing aids. OticonConnectLine sure doesn't reflect that.

by 72DAS

I wish I had read the reviews before buying this expensive piece of equipment that was supposed to improve my hearing. It drops the connection with my iPhone 6 in the middle of phone calls. It will not connect with my music on my phone, nor with the radio. Apple and Oticon must come up with a fix, or some kind of law suit is in order.

by Mpcirish

I use the Oticon Streamer Pro 1.3 to connect to my iPhone 6.
I had problems with with my streamer connecting to my iPhone.
After updating the Ios my Streamer has dropped calls, switched from the streamer to the Iphone in the middle of the call, and it would also start streaming music.

After several weeks of trying to get Oticon to respond and a visit to my Audiologist. I found out the problem was with that new Ios was causing these problems.

Is there anyone at Apple that is aware of these problems.

It is very annoying that Oticon has known about these problem but will not share this vital information with the users of their products

by Coolbimmer

If I could give this zero stars I would. Used to be awesome product until iOS 9.3.2 came out. Constant dropped connectivity. My car and work phone Bluetooth never drops connectivity but calls from iPhone randomly will drop Bluetooth connectivity and just as randomly will reconnect. I want to go to newer iOS ready aids but I can't afford it. Please fix this mess and allow the users to upgrade their firmware themselves.

by Bc 43

Directions might help, but it appears to add no value to what my Bluetooth streamer and hearing aids already do. I am deleting it. It's a waste of effort as far as I can see.

by RussellK

OticonConnectLine was last updated in December, 2016. At that time it worked. iOS has been updated 2-3 times since then, each time making OticonConnectLine lose functionality until it doesn't work at all. Oticon keeps promising that their tech support will get back to me but they never do. Now my Streamer Pro is useless because of this software and there is nothing I can do about it. In my opinion, if they can't fix or replace the software, they should let me return the useless hardware.

by Rblundg

After iPhone upgrade to iOS 10.0.1 streamer no longer works

No sound from phone to streamer

by Gtrobee

With my iPhone 5s but disconnects and reconnects constantly with my 6s.

The streamer costs way too much for this terrible app. I expect more from a product this expensive.

by Goldstar Newbie

None of the selections in OticonConnectLine configuration menu function as specified.
Now, I can’t control call or streaming volume from my phone. I have to do it via OticonConnectLine , which is locked on a certain screen during a call. Running 1.3.1-always keep app versions current. Now checking with oticon directly to see if there’s a firmware update for the streamer unit. The streamer and app have consistently not functioned well in the 2 1/2 years I’ve been using. Have swapped streamer units also.

by Hearing Desperate

When IOS have been updated new version so fast, everyone including myself are suffering in hearing world. We are all going back to silence society again. Our rights, freedom, equality to hear are abusing and violating! Where all taxes were collected in millions may be in billion over the years by all phones companies, which under the special taxes for deaf and hard of hearing? It is time to stand up and raise the voices. Let's start the class actions against all big corporations, or whoever accountable collect those taxes on communication firms.

by Sweetp7x7

Please fix this problem

by Virtus907

I've had the streamer for a couple of weeks. My audiologist updated the device on her office PC. We had my iPhone 5s paired in about a minute. When I power on the streamer, it takes about 10 seconds give or take for OticonConnectLine to recognize it.

I listen to music all the time without a hiccup yet. Bluetooth is what it is with it's +/-'s. Those of you who are having connection issues, I would make sure your streamer isn't defective. It's probably not the apps fault if you can't connect, it's a Bluetooth issue and that's phone, streamer or hearing device.

I only gave OticonConnectLine three stars but I have to say these hearing aids changed my life and OticonConnectLine is a key part of it. OticonConnectLine itself needs some refining but it works.

OticonConnectLine itself: Program and mute buttons need a visual "on/off" cue. Take the battery gauge off of the about page and put it in the corner of OticonConnectLine screen. Mute button is pretty buggy, unusable for me. Make the mute button a little bigger. Add a volume meter next to the volume buttons, would be nice added functionality.

by 4948984930484-23-8095804598350

Recently purchased an iPhone 7. The first issue I had was my Streamer Pro would connect and disconnect. It would also drop called as well. I though oh no, now what am I going to do. Went back to the store I bought the phone and they couldn't help. Went to apple store tech support. They couldn't help either. I was starting to think I may have to go back to an iPhone 5 which I know works. I called my Audiologist who got me in right away. She called Oticon support. Oticon is aware of the problem. There is a fix though. My Audiologist downloaded updated software to my Streamer Pro. You need V 1.3 loaded. She also dowloaded the 3 hearing programs again to my Streamer. I in turn needed to re-pair my Streamer with my TV and Computer. Everythng is working perfectly again. Follow my lead and you too will get the problem fixed. It requires your Audiologist to download new software V 1.3

by Te Hudson

I have iPhone 8 Plus this is definitely work for me. Because when somebody call you on he phone couldn’t hear people from background only on the phone. Also I have ConnectLine Tv Adaptor it so amazing..

by Kitkat1812

Ok I went to face book and contacted Oticon they have done an update on the Oticon streamer and I went back to my hearing specialist and she did another update on my streamer I repaired it with my iPhone 6s and now its working like it should. So happy it's working again. So have the update redone everyone will be happy.

by AK_Dad

I've had the streamer for a couple of weeks. My audiologist updated the device on her office PC. We had my iPhone 5s paired in about a minute. When I power on the streamer, it takes about 10 seconds give or take for OticonConnectLine to recognize it.

I listen to music all the time without a hiccup yet. Bluetooth is what it is with it's +/-'s. Those of you who are having connection issues, I would make sure your streamer isn't defective. It's probably not the apps fault if you can't connect, it's a Bluetooth issue and that's phone, streamer or hearing device.

I only gave OticonConnectLine three stars but I have to say these hearing aids changed my life and OticonConnectLine is a key part of it. OticonConnectLine itself needs some refining but it works.

OticonConnectLine itself: Program and mute buttons need a visual "on/off" cue. Take the battery gauge off of the about page and put it in the corner of OticonConnectLine screen. Mute button is pretty buggy, unusable for me. Make the mute button a little bigger. Add a volume meter next to the volume buttons, would be nice added functionality.