Are you having issues? Select the issue you are having below and provide feedback to Oticon ConnectLine.
- The app configuration menu does not function as specified.
- The app has not been updated since December 2016, causing it to lose functionality with each iOS update.
- The streamer may have connectivity issues with iOS updates.
- Oticon's tech support may not be responsive to software issues.
- The streamer may become useless if the software cannot be fixed or replaced.
I have an iphone XR running ios 15.4.1 Using Oticon Ruby 2 Oticon on app shows 'Disconnected' Settings - Accessbility - Hearing Devices shows 'Connected' I can switch the presets and control volume using the phone settings, but not on the oticon app
Complete guide to troubleshoot Oticon ConnectLine app on iOS and Android devices. Solve all Oticon ConnectLine app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Oticon A/S, developers of Oticon ConnectLine.
OticonConnectLine works with the intermediate device Streamer Pro 1. OticonConnectLine combines remote control features for Oticon Hearing Instruments with an intuitive visual interface to the ConnectLine system, which connects users wirelessly to Mobile Phones, Remote microphones, TV sound transmitters etc.