Contact Oticon ConnectLine Support
Company Name: Oticon A/S
About: The App works with the intermediate device Streamer Pro 1.2 App (or later)
The
app combines remote control features for Oticon Hearing Instruments with an
intuitive visual interface to the ConnectLine system, which connects users
wirelessly to Mobile Phones, Remote microphones, TV sound transmitters etc.
Oticon ConnectLine Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Oticon ConnectLine. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Oticon ConnectLine. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Oticon A/S
Read 3 Customer Service Reviews 😭😔💔
Pricing Streamer & iPhone Issue
by John Frangione
Oticon needs to work with Apple to resolve this issue. I have read the prior reviews plus what I have seen in the Apple Community. My only reason for have Oticon was because of the Bluetooth capability with iPhone. Oticon needs to stay current and provide a means of getting firmware updates to users who have a streamer. I believe there is an alternative that my audiologist wants me to try out that has Bluetooth capability. It is not Oticon. Maybe it is time for me to invest in a new hear aid and streamer type appliance that is not Oticon. Apple will continue to upgrade. I think Oticon needs to get up to speed or get off the playing field.
Needs an update or replacement
by RussellK
This app was last updated in December, 2016. At that time it worked. iOS has been updated 2-3 times since then, each time making this app lose functionality until it doesn't work at all. Oticon keeps promising that their tech support will get back to me but they never do. Now my Streamer Pro is useless because of this software and there is nothing I can do about it. In my opinion, if they can't fix or replace the software, they should let me return the useless hardware.
Junk
by Coolbimmer
If I could give this zero stars I would. Used to be awesome product until iOS 9.3.2 came out. Constant dropped connectivity. My car and work phone Bluetooth never drops connectivity but calls from iPhone randomly will drop Bluetooth connectivity and just as randomly will reconnect. I want to go to newer iOS ready aids but I can't afford it. Please fix this mess and allow the users to upgrade their firmware themselves.
Have a Problem with Oticon ConnectLine? Report Issue
Why should I report an Issue with Oticon ConnectLine?
- Pulling issues faced by users like you is a good way to draw attention of Oticon ConnectLine to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Oticon ConnectLine customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Oticon ConnectLine.
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