Contact Floward Online Flowers Gifts Support

Non professional customer service and you cannot count on delivering your order correct and on Time or even to be delivered at all.. They ruined all the moments and happy occasion . First of all they did not deliver my order at the chosen time slot and they did not even bother to call until I called my self after delivery time has passed to ask about the order. I was told the type of my order that I had paid for is not available and cannot be delivered. After several calls and long waiting on a phone, they offered me cheaper replacement and not to be delivered at the same time with out compensation for their mistake. I have no choice but either accept cheaper offer or refund, and when I ask for refund I felt this is what they were pushing me for!!!! Totally unreliable for special occasion

They have beautiful merchandise but be aware your items will never arrive on time. Almost every-time I have made an order with them, the items have not even been prepared by the deadline for delivery! If you call customer service, they only know how to say repeated phrases like “It will be delivered as soon as possible”. Whatsapp customer service takes 40 minutes to respond to each question They do not value or respect customer’s time

I ordered flowers and I asked to delivered in the morning time, Unfortunately, no deliver has been done as per my request and the time has been changed without my permission. Till now, the Deliver person has my flower for 3 hrs and it is almost midnight…I don't think they will refund my money to my Credit Card, because such bad service provider will keep as hold in my account to force me to use it for their bad service . It is a nightmare experience