My Contact Diary app not working? crashes or has problems?

My Contact Diary Status

Last Updated on 2020-12-18 by Christian Brugger

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Common My Contact Diary Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My Contact Diary app on iOS and Android devices. Solve all My Contact Diary app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My Contact Diary iPhone Issues and Solutions

My Contact Diary iOS app crashes, not working, errors
My Contact Diary iOS app network issues
My Contact Diary on iOS has black/white screen

My Contact Diary Android App Issues and Solutions

My Contact Diary has errors/crashing/not working
My Contact Diary server network connectivity issues
My Contact Diary has black screen

My Contact Diary iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My Contact Diary app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My Contact Diary app crashes or not working on Iphone (iOS):

Close and restart the My Contact Diary app on iPhone
Update My Contact Diary app to the Latest Version for iOS
Uninstall and reinstall My Contact Diary iPhone app
Update your iPhone to the latest iOS version

Fix My Contact Diary on iPhone unable to connect to server/internet connection issues::

To resolve My Contact Diary network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My Contact Diary black/white screen (blank screen) on iPhone:

Follow the My Contact Diary iOS app troubleshooting guide Here →

My Contact Diary Android App Issues and Solutions

Fix My Contact Diary not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My Contact Diary app issues:

Force Stop the My Contact Diary App
1. On android, goto "Settings" » click My Contact Diary app. » click "Force Stop".

Update My Contact Diary to the latest version on PlayStore

Clear My Contact Diary App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My Contact Diary app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My Contact Diary.

Fix My Contact Diary unable to contact server/ My Contact Diary internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My Contact Diary » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My Contact Diary » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My Contact Diary on android.

Solve My Contact Diary black/white screens issue on Android:

Follow the My Contact Diary android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Christian Brugger, developers of My Contact Diary.

About this app

My Contact Diary helps you to document your contacts and whereabouts in the easiest way possible. This allows you to remember exactly which people from your personal surroundings you had contact with and in which situations you had contact with other people.