Serta Motion Signature app not working? crashes or has problems?

Serta Motion Signature Status

Last Updated on 2015-03-20 by Ascion, LLC

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14 User reports:
App has problems

User reports 14

⚠️ Most reported problems ⚠️

Connection

57.1%

Not working

35.7%

7.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Serta Motion Signature Problems 😠👌🔥

- App does not always recognize dual beds

- App support is no longer existent

Have a Problem with Serta Motion Signature? Report Issue

Common Serta Motion Signature Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Serta Motion Signature app on iOS and Android devices. Solve all Serta Motion Signature app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Serta Motion Signature iPhone Issues and Solutions

Serta Motion Signature iOS app crashes, not working, errors
Serta Motion Signature iOS app network issues
Serta Motion Signature on iOS has black/white screen

Serta Motion Signature Android App Issues and Solutions

Serta Motion Signature has errors/crashing/not working
Serta Motion Signature server network connectivity issues
Serta Motion Signature has black screen

Serta Motion Signature iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Serta Motion Signature app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Serta Motion Signature app crashes or not working on Iphone (iOS):

Close and restart the Serta Motion Signature app on iPhone
Update Serta Motion Signature app to the Latest Version for iOS
Uninstall and reinstall Serta Motion Signature iPhone app
Update your iPhone to the latest iOS version

Fix Serta Motion Signature on iPhone unable to connect to server/internet connection issues::

To resolve Serta Motion Signature network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Serta Motion Signature black/white screen (blank screen) on iPhone:

Follow the Serta Motion Signature iOS app troubleshooting guide Here →

Serta Motion Signature Android App Issues and Solutions

Fix Serta Motion Signature not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Serta Motion Signature app issues:

Force Stop the Serta Motion Signature App
1. On android, goto "Settings" » click Serta Motion Signature app. » click "Force Stop".

Update Serta Motion Signature to the latest version on PlayStore

Clear Serta Motion Signature App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Serta Motion Signature app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Serta Motion Signature.

Fix Serta Motion Signature unable to contact server/ Serta Motion Signature internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Serta Motion Signature » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Serta Motion Signature » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Serta Motion Signature on android.

Solve Serta Motion Signature black/white screens issue on Android:

Follow the Serta Motion Signature android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ascion, LLC, developers of Serta Motion Signature.

About this app

The Serta Remote application allows you to control your Serta adjustable bed from your iPhone or iPad. Our unique technology allows you to control the bed via Bluetooth, so you can surf the web and control your bed without any hassle. Simple to set up and easy to use!