DotVision Motion app not working? crashes or has problems?

DotVision Motion Status

Published by DotVision

DotVision Motion is a real-time geolocation platform for sporting
events. Participating in an event? Use our GPS tracking to find out where you
are on the track and compare yourself to other competitors.

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Common DotVision Motion Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DotVision Motion app on iOS and Android devices. Solve all DotVision Motion app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DotVision Motion iPhone Issues and Solutions

DotVision Motion iOS app crashes, not working, errors
DotVision Motion iOS app network issues
DotVision Motion on iOS has black/white screen

DotVision Motion Android App Issues and Solutions

DotVision Motion has errors/crashing/not working
DotVision Motion server network connectivity issues
DotVision Motion has black screen

DotVision Motion iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DotVision Motion app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DotVision Motion app crashes or not working on Iphone (iOS):

Close and restart the DotVision Motion app on iPhone
Update DotVision Motion app to the Latest Version for iOS
Uninstall and reinstall DotVision Motion iPhone app
Update your iPhone to the latest iOS version

Fix DotVision Motion on iPhone unable to connect to server/internet connection issues::

To resolve DotVision Motion network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DotVision Motion black/white screen (blank screen) on iPhone:

Follow the DotVision Motion iOS app troubleshooting guide Here →

DotVision Motion Android App Issues and Solutions

Fix DotVision Motion not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DotVision Motion app issues:

Force Stop the DotVision Motion App
1. On android, goto "Settings" » click DotVision Motion app. » click "Force Stop".

Update DotVision Motion to the latest version on PlayStore

Clear DotVision Motion App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DotVision Motion app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DotVision Motion.

Fix DotVision Motion unable to contact server/ DotVision Motion internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DotVision Motion » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DotVision Motion » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DotVision Motion on android.

Solve DotVision Motion black/white screens issue on Android:

Follow the DotVision Motion android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at DotVision, developers of DotVision Motion.

100% Contact Match

Developer: DotVision

E-Mail: [email protected]

Website: Visit DotVision Motion Website

55.17% Contact Match

Developer: Alight Creative, Inc.

E-Mail: [email protected]

Website: Visit Alight Creative, Inc. Website

About this app

Thanks to the live broadcast of your position, allow your friends and family to follow you and see how you're doing. DotVision Motion is a real-time geolocation platform for sporting events. Use our GPS tracking to find out where you are on the track and compare yourself to other competitors. Watch an event live or replay it, as if you were there! And after the race, analyze your performance through our online activity reports. Have a friend or family member participating? See all of the participants' positions on the track at a glance. Participating in an event? Follow their progress live and see how they do!