Magic Motion app not working? crashes or has problems?

Magic Motion Status

Published by Shanghai Maylian Industrial co., Ltd on 2023-12-20

Magic Motion is a smart brand founded in 2013. It focuses on innovative smart
health wellness products for solo and couple.

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Common dislikes about Magic Motion app

- Constantly disconnects

- Does not stay connected for any length of time

- Only stays connected if you're laying on your back

- Very annoying

Have a Problem with Magic Motion? Report Issue

Common Magic Motion Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Magic Motion app on iOS and Android devices. Solve all Magic Motion app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Magic Motion iPhone Issues and Solutions

Magic Motion iOS app crashes, not working, errors
Magic Motion iOS app network issues
Magic Motion on iOS has black/white screen

Magic Motion Android App Issues and Solutions

Magic Motion has errors/crashing/not working
Magic Motion server network connectivity issues
Magic Motion has black screen

Magic Motion iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Magic Motion app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Magic Motion app crashes or not working on Iphone (iOS):

Close and restart the Magic Motion app on iPhone
Update Magic Motion app to the Latest Version for iOS
Uninstall and reinstall Magic Motion iPhone app
Update your iPhone to the latest iOS version

Fix Magic Motion on iPhone unable to connect to server/internet connection issues::

To resolve Magic Motion network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Magic Motion black/white screen (blank screen) on iPhone:

Follow the Magic Motion iOS app troubleshooting guide Here →

Magic Motion Android App Issues and Solutions

Fix Magic Motion not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Magic Motion app issues:

Force Stop the Magic Motion App
1. On android, goto "Settings" » click Magic Motion app. » click "Force Stop".

Update Magic Motion to the latest version on PlayStore

Clear Magic Motion App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Magic Motion app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Magic Motion.

Fix Magic Motion unable to contact server/ Magic Motion internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Magic Motion » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Magic Motion » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Magic Motion on android.

Solve Magic Motion black/white screens issue on Android:

Follow the Magic Motion android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shanghai Maylian Industrial co., Ltd, developers of Magic Motion.

100% Contact Match

Developer: Magic Motion

E-Mail: [email protected]

Website: Visit Magic Motion Website

About this app

It focuses on innovative smart health wellness products for solo and couple. Through Bluetooth 4. 0, users can connect series of our smart devices to our applications, and enjoy the exploration through music, voice chat, private mode customization, and games. Couples can also use different devices and applications to discover varies of funny play. We have the wearable "flamingo", the "Barocco" bracelets that are suitable for carrying, and the "Magic Wand" heating rods that can set the temperature freely. Off-site partner can also satisfy needs with voice control and remote game control. Magic Motion is a smart brand founded in 2013. Each charm device has its own unique settings. Discover more exciting life in private life by downloading the “Magic Motion” app and explore the different pleasures that belong to you.