BlackBerry Access app not working? crashes or has problems?

BlackBerry Access Status

Last Updated on 2024-11-12 by Good Technology, Inc.

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Summary of BlackBerry Access Problems 😠👌🔥

- Access can be slow and inconsistent

- Switch to PC view feature has a bug that prevents viewing certain web pages

- Some web pages are distorted or links are broken/missing

- App can be user-unfriendly and difficult to use

- Recent updates have caused issues with accessing work websites

- Limited option for users who are required to use it by their employer

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Common BlackBerry Access Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BlackBerry Access app on iOS and Android devices. Solve all BlackBerry Access app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BlackBerry Access iPhone Issues and Solutions

BlackBerry Access iOS app crashes, not working, errors
BlackBerry Access iOS app network issues
BlackBerry Access on iOS has black/white screen

BlackBerry Access Android App Issues and Solutions

BlackBerry Access has errors/crashing/not working
BlackBerry Access server network connectivity issues
BlackBerry Access has black screen

BlackBerry Access iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BlackBerry Access app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BlackBerry Access app crashes or not working on Iphone (iOS):

Close and restart the BlackBerry Access app on iPhone
Update BlackBerry Access app to the Latest Version for iOS
Uninstall and reinstall BlackBerry Access iPhone app
Update your iPhone to the latest iOS version

Fix BlackBerry Access on iPhone unable to connect to server/internet connection issues::

To resolve BlackBerry Access network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BlackBerry Access black/white screen (blank screen) on iPhone:

Follow the BlackBerry Access iOS app troubleshooting guide Here →

BlackBerry Access Android App Issues and Solutions

Fix BlackBerry Access not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BlackBerry Access app issues:

Force Stop the BlackBerry Access App
1. On android, goto "Settings" » click BlackBerry Access app. » click "Force Stop".

Update BlackBerry Access to the latest version on PlayStore

Clear BlackBerry Access App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BlackBerry Access app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BlackBerry Access.

Fix BlackBerry Access unable to contact server/ BlackBerry Access internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BlackBerry Access » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BlackBerry Access » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BlackBerry Access on android.

Solve BlackBerry Access black/white screens issue on Android:

Follow the BlackBerry Access android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Good Technology, Inc., developers of BlackBerry Access.

Verified email ✔✔

E-Mail: Access-Feedback@blackberry.com

Website: 🌍 Visit BlackBerry Access Website

Privacy Policy: http://global.blackberry.com/en/legal/privacy-policy.html

Developer: BlackBerry Corporation

61.9% Contact Match

Developer: BlackBerry Limited

E-Mail: emmappsandroid@blackberry.com

Website: 🌍 Visit BlackBerry UEM Client Website

64.71% Contact Match

Developer: BlackBerry Corporation

E-Mail: work-android-feedback@blackberry.com

Website: 🌍 Visit BlackBerry Work Website

54.17% Contact Match

Developer: BlackBerry Limited

E-Mail: bbappsupport@blackberry.com

Website: 🌍 Visit BlackBerry Hub+ Services Website

About this app

BlackBerryAccess uses the BlackBerry Dynamics Secure Mobility Platform to safely segregate corporate data from personal data on iOS devices, personally owned or corporate liable, without compromising user privacy. BlackBerry Access™ enables enterprise mobile app users to securely access intranet and popular web-based productivity applications using their device of choice. BlackBerry-secured apps protect business data on the device, over the air and when shared between apps. If you like BlackBerry Access, please take the time to give us a review.