Ericom AccessToGo app not working? crashes or has problems?

Ericom AccessToGo Status

Last Updated on 2020-02-19 by Ericom Software

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Summary of Ericom AccessToGo Problems 😠👌🔥

- Hasn't been updated in a year

- Interface is not user-friendly and can be confusing

- Not compatible with Java or Flash animations

Have a Problem with Ericom AccessToGo? Report Issue

Common Ericom AccessToGo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ericom AccessToGo app on iOS and Android devices. Solve all Ericom AccessToGo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ericom AccessToGo iPhone Issues and Solutions

Ericom AccessToGo iOS app crashes, not working, errors
Ericom AccessToGo iOS app network issues
Ericom AccessToGo on iOS has black/white screen

Ericom AccessToGo Android App Issues and Solutions

Ericom AccessToGo has errors/crashing/not working
Ericom AccessToGo server network connectivity issues
Ericom AccessToGo has black screen

Ericom AccessToGo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ericom AccessToGo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ericom AccessToGo app crashes or not working on Iphone (iOS):

Close and restart the Ericom AccessToGo app on iPhone
Update Ericom AccessToGo app to the Latest Version for iOS
Uninstall and reinstall Ericom AccessToGo iPhone app
Update your iPhone to the latest iOS version

Fix Ericom AccessToGo on iPhone unable to connect to server/internet connection issues::

To resolve Ericom AccessToGo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ericom AccessToGo black/white screen (blank screen) on iPhone:

Follow the Ericom AccessToGo iOS app troubleshooting guide Here →

Ericom AccessToGo Android App Issues and Solutions

Fix Ericom AccessToGo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ericom AccessToGo app issues:

Force Stop the Ericom AccessToGo App
1. On android, goto "Settings" » click Ericom AccessToGo app. » click "Force Stop".

Update Ericom AccessToGo to the latest version on PlayStore

Clear Ericom AccessToGo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ericom AccessToGo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ericom AccessToGo.

Fix Ericom AccessToGo unable to contact server/ Ericom AccessToGo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ericom AccessToGo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ericom AccessToGo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ericom AccessToGo on android.

Solve Ericom AccessToGo black/white screens issue on Android:

Follow the Ericom AccessToGo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ericom Software, developers of Ericom AccessToGo.

Verified email

Contact e-Mail: mobile@ericom.com

Verified email ✔✔

E-Mail: mobile@ericom.com

Website: 🌍 Visit AccessToGo RDP/Remote Desktop Website

Developer: Ericom Software

About this app

Tech support: mobile@ericom. com. *Best user experience – AccessToGo with Blaze RDP acceleration is up to 10x faster than regular RDP, e. g. , Microsoft Remote Desktop / RDC / RDP, 2X Client RDP, Wyse PocketCloud, Remote RDP, Splashtop, & Jump Desktop. - Enhances display performance of maps, video, radiology & 3D images, Adobe Flash, PDF files, etc. - Uses up to 80% less RDP bandwidth than regular RDP clients, e. g. - Patent-pending technology enhances productivity and usability: Makes Windows desktops & applications easier to use on mobile devices (touch environments), reduces the need to zoom and pan when using remote access. AccessToGo is the FASTEST mobile RDP client - includes unique patent protected technology for optimal resizing of Windows objects. Get quick, easy & secure mobile RDP access to office/home PC and Windows apps (Excel, Acrobat, etc. ) from smartphones & tablets. Unique function bar for tablets displays popular keys (Esc, Tab, Ctrl, Alt, & Windows). It’s the only RDP client that supports touchpad and floating pointers. Unlike Microsoft Remote Desktop / RDP, Ericom Blaze automatically adjusts the remote desktop resolution (Pixels Per Inch - PPI), and optimally resizes Windows objects (Start menu, icons, dialog boxes, etc. - Function bar for tablets displays frequently used keys (Esc, Tab, Ctrl, Alt, Windows) & functions – Exclusive!