GoToMyPC app not working? crashes or has problems?

GoToMyPC Status

Published by LogMeIn, Inc. on 2023-07-19

GoToMyPC gives you the freedom to go anywhere you choose and connect right to
your Mac or PC. To use this free app, you must first have a GoToMyPC
subscription.

I have a problem with GoToMyPC

Are you having issues? Select the issue you are having below and provide feedback to GoToMyPC.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 1 Comments

By Diane 1 year ago

I can connect remotely to my host computer, but as soon as I try to type anything it pops a stray window and will not let me continue. My IT team questioned the age of my router; it's not even a year old. I brought the laptop to work and could not recreate the problem. It only happens at home on laptop (PC) and desktop (Mac). As soon as I type, a stray window pops open. I worked remotely via GoToMyPC for 18 months w/o an issue, but for the last 5 months I have been unable to. Updates have not helped

Common dislikes about GoToMyPC app

- Typing delay within the app

- Can't uninstall the app

- Uninstaller tool fails miserably

Have a Problem with GoToMyPC - Remote Access? Report Issue

Common GoToMyPC Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GoToMyPC app on iOS and Android devices. Solve all GoToMyPC app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GoToMyPC iPhone Issues and Solutions

GoToMyPC iOS app crashes, not working, errors
GoToMyPC iOS app network issues
GoToMyPC on iOS has black/white screen

GoToMyPC Android App Issues and Solutions

GoToMyPC has errors/crashing/not working
GoToMyPC server network connectivity issues
GoToMyPC has black screen

GoToMyPC iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GoToMyPC app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GoToMyPC app crashes or not working on Iphone (iOS):

Close and restart the GoToMyPC app on iPhone
Update GoToMyPC app to the Latest Version for iOS
Uninstall and reinstall GoToMyPC iPhone app
Update your iPhone to the latest iOS version

Fix GoToMyPC on iPhone unable to connect to server/internet connection issues::

To resolve GoToMyPC network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GoToMyPC black/white screen (blank screen) on iPhone:

Follow the GoToMyPC iOS app troubleshooting guide Here →

GoToMyPC Android App Issues and Solutions

Fix GoToMyPC not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GoToMyPC app issues:

Force Stop the GoToMyPC App
1. On android, goto "Settings" » click GoToMyPC app. » click "Force Stop".

Update GoToMyPC to the latest version on PlayStore

Clear GoToMyPC App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GoToMyPC app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GoToMyPC.

Fix GoToMyPC unable to contact server/ GoToMyPC internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GoToMyPC » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GoToMyPC » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GoToMyPC on android.

Solve GoToMyPC black/white screens issue on Android:

Follow the GoToMyPC android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LogMeIn, Inc., developers of GoToMyPC.

100% Contact Match

Developer: LogMeIn, Inc.

E-Mail: [email protected]

Website: Visit GoToMyPC Website

About this app

To use this free app, you must first have a this app subscription. “If you want to access your computer remotely, GoToMyPC is your best bet. “this app is definitely a hit in the business world. Your computer is always just a few taps away. • Use your computer wherever you take your iPad or iPhone – meaning everywhere. • Instantly access any application or file on your Mac or PC. • this app is famous for its reliability and free 24/7 Global Customer Support. It's simple, clean, and gets to the point. 2) Make sure you have this app installed on the Mac or PC you want to access. 3) Tap the this app app from your iPad or iPhone to access your computer. NOTE: To use this free application, you must first have a this app subscription on the computer(s) you want to access. this app gives you the freedom to go anywhere you choose and connect right to your Mac or PC.