Ivanti Secure Access Client app not working? crashes or has problems?

Ivanti Secure Access Client Status

Published by Pulse Secure LLC on 2023-11-22

It is recommended to deploy Ivanti Secure Access Client through MDM solutions.
This helps the admin control the Ivanti Secure Access Client deployed on the
endpoints.

I have a problem with Ivanti Secure Access Client

Are you having issues? Select the issue you are having below and provide feedback to Ivanti Secure Access Client.

User reports:
App has problems

User reports 7

problems reported in the last 24 hours

24 hour clock

Most reported problems

57.1%

Not working

42.9%

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Common dislikes about Ivanti Secure Access Client app

- Compatibility issue with iOS 13 upgrade

- Doesn't work on iPhones

- Connect time is slow

- Integration with Apple mail client is not working properly

- Frequent drops

- Display issue with VPN connected status

- Interaction issue with first lines of email viewable on preview, but won’t show in mail client

- “Validating recipient” issue

Have a Problem with Ivanti Secure Access Client? Report Issue

Common Ivanti Secure Access Client Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Ivanti Secure Access Client app on iOS and Android devices. Solve all Ivanti Secure Access Client app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Ivanti Secure Access Client iPhone Issues and Solutions

Ivanti Secure Access Client iOS app crashes, not working, errors
Ivanti Secure Access Client iOS app network issues
Ivanti Secure Access Client on iOS has black/white screen

Ivanti Secure Access Client Android App Issues and Solutions

Ivanti Secure Access Client has errors/crashing/not working
Ivanti Secure Access Client server network connectivity issues
Ivanti Secure Access Client has black screen

Ivanti Secure Access Client iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Ivanti Secure Access Client app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Ivanti Secure Access Client app crashes or not working on Iphone (iOS):

Close and restart the Ivanti Secure Access Client app on iPhone
Update Ivanti Secure Access Client app to the Latest Version for iOS
Uninstall and reinstall Ivanti Secure Access Client iPhone app
Update your iPhone to the latest iOS version

Fix Ivanti Secure Access Client on iPhone unable to connect to server/internet connection issues::

To resolve Ivanti Secure Access Client network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Ivanti Secure Access Client black/white screen (blank screen) on iPhone:

Follow the Ivanti Secure Access Client iOS app troubleshooting guide Here →

Ivanti Secure Access Client Android App Issues and Solutions

Fix Ivanti Secure Access Client not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Ivanti Secure Access Client app issues:

Force Stop the Ivanti Secure Access Client App
1. On android, goto "Settings" » click Ivanti Secure Access Client app. » click "Force Stop".

Update Ivanti Secure Access Client to the latest version on PlayStore

Clear Ivanti Secure Access Client App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Ivanti Secure Access Client app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Ivanti Secure Access Client.

Fix Ivanti Secure Access Client unable to contact server/ Ivanti Secure Access Client internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Ivanti Secure Access Client » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Ivanti Secure Access Client » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Ivanti Secure Access Client on android.

Solve Ivanti Secure Access Client black/white screens issue on Android:

Follow the Ivanti Secure Access Client android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pulse Secure LLC, developers of Ivanti Secure Access Client.

35.9% Contact Match

Developer: Pulse Secure

E-Mail: [email protected]

Website: Visit Ivanti Secure Access Client Website

About this app

Using Ivanti Secure Access Client, user can connect securely to corporate SSL VPN gateway and gain instant access to business applications and networked data from wherever they are. Ivanti Secure Access Client, formally Pulse Secure Client, for iOS enables secure connectivity over SSL VPN to corporate applications and data from anywhere, at any time. This helps the admin control the Ivanti Secure Access Client deployed on the endpoints. It is recommended to deploy Ivanti Secure Access Client through MDM solutions. "Continued use of GPS running in the background can dramatically decrease battery life".