Chicago Public Library app not working? crashes or has problems?

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Last Updated on 2024-10-19 by City of Chicago

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Common Chicago Public Library Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Chicago Public Library app on iOS and Android devices. Solve all Chicago Public Library app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Chicago Public Library iPhone Issues and Solutions

Chicago Public Library iOS app crashes, not working, errors
Chicago Public Library iOS app network issues
Chicago Public Library on iOS has black/white screen

Chicago Public Library Android App Issues and Solutions

Chicago Public Library has errors/crashing/not working
Chicago Public Library server network connectivity issues
Chicago Public Library has black screen

Chicago Public Library iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Chicago Public Library app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Chicago Public Library app crashes or not working on Iphone (iOS):

Close and restart the Chicago Public Library app on iPhone
Update Chicago Public Library app to the Latest Version for iOS
Uninstall and reinstall Chicago Public Library iPhone app
Update your iPhone to the latest iOS version

Fix Chicago Public Library on iPhone unable to connect to server/internet connection issues::

To resolve Chicago Public Library network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Chicago Public Library black/white screen (blank screen) on iPhone:

Follow the Chicago Public Library iOS app troubleshooting guide Here →

Chicago Public Library Android App Issues and Solutions

Fix Chicago Public Library not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Chicago Public Library app issues:

Force Stop the Chicago Public Library App
1. On android, goto "Settings" » click Chicago Public Library app. » click "Force Stop".

Update Chicago Public Library to the latest version on PlayStore

Clear Chicago Public Library App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Chicago Public Library app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Chicago Public Library.

Fix Chicago Public Library unable to contact server/ Chicago Public Library internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Chicago Public Library » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Chicago Public Library » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Chicago Public Library on android.

Solve Chicago Public Library black/white screens issue on Android:

Follow the Chicago Public Library android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at City of Chicago, developers of Chicago Public Library.

About this app

Which branch has the book I want? What's available now from my For Later shelf? When are my DVDs due? Use CPL's app to manage your account and find new titles.