Chicago Public Library Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Chicago Public Library. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Chicago Public Library. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of City of Chicago
Read 3 Customer Service Reviews 😭😔💔
Downgrade in User Experience
by ChicagoCloud
This app seems like it was designed without the user experience in mind. The previous version made it very easy to see what locations your book was available in. This version will show you that a book is available, but without a location. It is ok if you just want to put a book on hold and wait until you are told the hold is ready, but if you need to go to the library that day and get a book, the app is useless.
If 0 stars were available...
by Mdrxb
Not sure where to start...the incoherent layout, limited functionality or the abysmal design. Even something as simple as a Passbook version of the library card is missing. Regardless, CPL, would suggest firing the current developers and starting from scratch, rather than trying to fix this app. Can't believe that after 5 years, we get this piece of junk.
Very confusing interface
by Pulpmountain
Borrowing ebooks or audiobooks requires multiple apps to synchronize, with little instruction on how to make that happen. This is especially opaque with audiobooks. Open the app, and try to guess where you go to download the audiobook you just checked out. 5 clicks to find, non-intuitive naming, and buttons below the fold. Finally!
Click on it, it downloads a file in the browser app, but that file has no link to Libby nor syncs with Libby automatically. (That’s 7 clicks, 3 apps so far)
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- If you are a Chicago Public Library customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Chicago Public Library.
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