New York Public Library (NYPL) app not working? crashes or has problems?

New York Public Library (NYPL) Status


I have a problem with New York Public Library (NYPL)

Are you having issues? Select the issue you are having below and provide feedback to New York Public Library (NYPL).




⚠️ Most reported problems ⚠️

Crashes
44.4%

Connection
22.2%

Something else
22.2%

Not working
11.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of New York Public Library (NYPL) Problems 😠👌🔥

- Inability to add to/manage lists

- Some books in NYPL's collection are unavailable to be checked out/put on hold

- Searching for a book doesn't always yield accurate results

- App crashes frequently when searching for books

- Mobile checkout feature can get stuck if it can't connect to the network

- App is not optimized for iPads

- Doesn't deal with e-books, requiring the use of another app

- Needs improvement in features and user interface

  2 Reported Issues: 😵🆘🛟🚨📢

Addison Love
2023-04-15

Every search gives no results

None Of Your Business
2023-04-03

Why is the NYPL ap still not working.

Showing 1-2 of 2

Have a Problem with New York Public Library (NYPL)? Report Issue




Common New York Public Library (NYPL) Problems & Solutions. Troubleshooting Guide

     


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The New York Public Library, developers of New York Public Library (NYPL).


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit New York Public Library (NYPL) Website

Privacy Policy: https://www.nypl.org/privacy

Developer: OCLC Capira


50% Contact Match

Developer: Queens Library

E-Mail: [email protected]

Website: 🌍 Visit Queens Public Library Website



About this app

Search the catalog, request books for pickup, use your phone for self-checkout, renew your materials, and even pay fees.  Get the power of The New York Public Library, anytime, anywhere.  With the NYPL app, you can access everything the Library has to offer from home or while you’re on the go.  Plus, you can find your nearest library no matter where you are, and find upcoming programs at your local branch.