Receipt Pal Status

I’ve tried deleting the app and re-adding it, turning my phone off and on, turning all of the app settings off and on, but my app gives me a blank screen or retry message!

App will not allow me to do my weekly scan of Google, Amazon, etc. it crashes upon opening telling me to run the update. There is no new update. It keeps crashing with a pop up; which in turn won’t allow me to scan my receipts from this week. How can this be resolved?

The app on my android phone keeps saying stopped or is not responding. I've tried to open it numerous times today and restarted my phone twice. Nothing helps

Ooops there appears to be some wrong with your account. That is the message I get when trying to redeem my gift card.

URL response with status code 500

Constantly receiving “Oops, URL response with status code 500”

I’m receiving URL response with status code 500

The awarded points are not adding to my credit balance.

Receipt Pal square logo screen keeps spinning and spinning, then app opens then it spins some more, then while trying to take an image is continues to spin. Not just a little bit but like 5+ minutes. Spoke to my neighbors and its not just me seeing this issue.

Constantly buffering ... annoying and frustrating

It keeps saying oops! Wrong password entered when it's not.

When the app gets down loading logging in the app it right away kicks me off all the time

Won't open

The app keeps showing a white screen

It won't let me redeem any of the rewards. It keeps displaying the same message "OOPS! There appears to be an issue with your account. Please try again later." And I have the points needed for the reward I'm trying to redeem.

It won't let me redeem any of the rewards. It keeps displaying the same message "OOPS! There appears to be an issue with your account. Please try again later." And I have the points needed for the reward I'm trying to redeem.

I've been trying for two (2) days now to redeem my $50 reward. It won't let me and it's pissing me off! I need to redeem this.

Trying to redeem points and they are all locked...even what I'm eligible for. Please advise

I AM TRYING TO USE MY POINTS AND IT WON'T TAKE MY EMAIL IT SAYS TO PUT ANOTHER EMAIL IN AND I ONLY HAVE THE ONE.

What you are telling me to do about my receipts is not working. You need to fix the problem.

The app will not work since I did the last update. How can I redeem my points??

Hello, I have 36,985 points and I am trying to redeem it, but I keep getting an "oops" message. It has taken me almost 2 years to reach this amount, so it is very disappointing and dishonest.

Hello, I have 36,985 points and I am trying to redeem it, but I keep getting an "oops" message. It has taken me almost 2 years to reach this amount, so it is very disappointing and dishonest.

I was blocked from redeeming my points because I had too many receipts from one store in a 24 hour period. They said that I would be unblocked. I would like to know when. I have check marks on all of my accounts but when I try to redeem my points for an Amazon gift card it won’t let me.

I need to change my pw on my email account that is listed. Where do I do that?

The application only runs on internal storage on my Samsung and the data has become extremely large. Can I delete the data and not lose my points?

App freezes on step 3 of 6 when attempting to scan email account for e-receipt.

Won’t let me click camera to scan receipts. Not sure why

Won’t let me click camera to scan receipts. Not sure why

I just finished my 30 days of e-mail today but it wont let me click my reward

It won't let me redeem any of the rewards. It keeps displaying the same message "OOPS! There appears to be an issue with your account. Please try again later." And I have the points needed for the reward I'm trying to redeem.

I have been trying to redeem my points for several days but all I get is a message telling me there is something wrong with my account.

I. Trying to cash in my points for Amazon gift cards. I get the message oops there is something wrong with your account. I see others having the same issue here. Hope it's fixed soon.

I think the receipt hog and receipt power are brothers and sisters for them to work seem to be working together they keep goofing up and messing up everybody's doing their accounts and then if they're not messing up the account they don't want to give you the rewards you scan all these receipts and all they give you a pennies on a dollar they like the government if you think that they both full of crap give me a hell yeah p

This is about dozens of time I w emails you r reported issues relating to cashing in my rewards. The reply email does absolutely nothing to help. I have 33,000 points. I want the. $100.00 Amazon e gift card. There is no number to call as I have left mine. 225-719-0065. I won't upload anymore receipts untill this is fixed. I've turned many people.unto this app. I've enjoyed it immensely. Thank you, Carolyn Atkins. Your support help hasn't done anything . My account is fine. Just keep getting oops try again.

For the last 3 days I am receiving an error URL status code 500 when trying to open the app

I can't redeem my points for a gift card. It gives me a Ops message

I try to redeem my points and it says oops there's a problem with my account

Hi, I keep getting a message saying ‘url response with status code 500’ - it won’t let me add receipts or do anything on the app

I unistalled my app to update it now I can't reinstall and I have like 4 thousand and something points help

For the past 6 days or so, ReceiptPal will not complete scanning my e-mail account, freezing on Step 24 of 25. I tried offloading/reinstalling the app, restarting my phone, even disconnecting my e-mail then re-connecting. No change. As a side note, don't disconnect your e-mail from this app, as it puts you in a 30-day hold before you can redeem a gift card again. As it is, I'm only 25 points away from redeeming a gift card, and if/when this issue is resolved, I'm done with this app!

I’ve been trying to redeem a $10 gift card for well over a week now and it keeps saying oops there is something wrong with your account. I have tried to connect to help support but get the same message every time. So far they’ve been no help at all…

Cannot connect to my Amazon account. It just keeps loading for eternity and does nothing. I've been trying for two hours.

I can not update the account on the google play store. Sharon Lebon

I took a photo of my receipt and the turning square doesn't stop turning. Even if I try to log on now it's still there

I've tried for a week now to redeem my points for a 10$ retail gift card and it says oops something wrong with my account can someone please tell me how to fix it or at least tell me what is wrong