Are you having issues? Select the issue you are having below and provide feedback to Receipt Pal.
- Rewards are small and hard to accumulate enough points to earn anything decent
- Automated system to scan your phone each time you open the app is intrusive and annoying
- Issues redeeming a gift card
I’ve tried deleting the app and re-adding it, turning my phone off and on, turning all of the app settings off and on, but my app gives me a blank screen or retry message!
App will not allow me to do my weekly scan of Google, Amazon, etc. it crashes upon opening telling me to run the update. There is no new update. It keeps crashing with a pop up; which in turn won’t allow me to scan my receipts from this week. How can this be resolved?
The app on my android phone keeps saying stopped or is not responding. I've tried to open it numerous times today and restarted my phone twice. Nothing helps
Ooops there appears to be some wrong with your account. That is the message I get when trying to redeem my gift card.
URL response with status code 500
Constantly receiving “Oops, URL response with status code 500”
I’m receiving URL response with status code 500
The awarded points are not adding to my credit balance.
Receipt Pal square logo screen keeps spinning and spinning, then app opens then it spins some more, then while trying to take an image is continues to spin. Not just a little bit but like 5+ minutes. Spoke to my neighbors and its not just me seeing this issue.
Constantly buffering ... annoying and frustrating
It keeps saying oops! Wrong password entered when it's not.
When the app gets down loading logging in the app it right away kicks me off all the time
Won't open
The app keeps showing a white screen
It won't let me redeem any of the rewards. It keeps displaying the same message "OOPS! There appears to be an issue with your account. Please try again later." And I have the points needed for the reward I'm trying to redeem.
It won't let me redeem any of the rewards. It keeps displaying the same message "OOPS! There appears to be an issue with your account. Please try again later." And I have the points needed for the reward I'm trying to redeem.
I've been trying for two (2) days now to redeem my $50 reward. It won't let me and it's pissing me off! I need to redeem this.
Trying to redeem points and they are all locked...even what I'm eligible for. Please advise
I AM TRYING TO USE MY POINTS AND IT WON'T TAKE MY EMAIL IT SAYS TO PUT ANOTHER EMAIL IN AND I ONLY HAVE THE ONE.
What you are telling me to do about my receipts is not working. You need to fix the problem.
The app will not work since I did the last update. How can I redeem my points??
Hello, I have 36,985 points and I am trying to redeem it, but I keep getting an "oops" message. It has taken me almost 2 years to reach this amount, so it is very disappointing and dishonest.
Hello, I have 36,985 points and I am trying to redeem it, but I keep getting an "oops" message. It has taken me almost 2 years to reach this amount, so it is very disappointing and dishonest.
I was blocked from redeeming my points because I had too many receipts from one store in a 24 hour period. They said that I would be unblocked. I would like to know when. I have check marks on all of my accounts but when I try to redeem my points for an Amazon gift card it won’t let me.
I need to change my pw on my email account that is listed. Where do I do that?
The application only runs on internal storage on my Samsung and the data has become extremely large. Can I delete the data and not lose my points?
App freezes on step 3 of 6 when attempting to scan email account for e-receipt.
Won’t let me click camera to scan receipts. Not sure why
Won’t let me click camera to scan receipts. Not sure why
I just finished my 30 days of e-mail today but it wont let me click my reward
Complete guide to troubleshoot Receipt Pal app on iOS and Android devices. Solve all Receipt Pal app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The NPD Group, Inc., developers of Receipt Pal.
Turn receipts into rewards with the this app app! this app lets you earn valuable gift cards and cash prizes, just for submitting receipts. Earn gift cards from retailers like Amazon, Visa, Walmart, Target, Home Depot, Lowes, and many others just for submitting everyday receipts for market research. Just submit your paper receipts and e-receipts, earn points, and then redeem them for valuable rewards. This will help you earn rewards faster by submitting your e-receipts to fill up your green Point Cards. Additionally, each valid receipt automatically earns you one entry into one of three weekly $250 bonus sweepstakes and cash prizes. Earning rewards is easy. Snap a photo in the Receipts tab to submit your paper receipts. 4 valid receipts fill up one green Point Card. Don't just throw out your receipts, earn great rewards for them! The more receipts you submit, the more points you earn. Earn 100 points for each completed green Point Card. Every receipt will also earn you chances to win cash prizes in our weekly sweepstakes. Connect your email and Amazon accounts to earn even more points. Redeem your points for gift cards from great retailers. As long as you keep submitting receipts, you'll be entered automatically! Three winners will be announced every week. Start earning rewards today with the this app app!