Don't just throw out your receipts, earn great rewards for them! Turn receipts
into rewards with the ReceiptPal app!
ReceiptPal lets you earn valuable gift
cards and cash prizes, just for submitting receipts. Earn gift cards from
retailers like Amazon, Visa, Walmart, Target, Home Depot, Lowes, and many others
just for submitting everyday receipts for market research.
Are you having issues? Select the issue you are having below and provide feedback to Receipt Pal.
By Debbie Willingham 5 months ago
The app on my android phone keeps saying stopped or is not responding. I've tried to open it numerous times today and restarted my phone twice. Nothing helps
By Jan Cummings 6 months ago
Ooops there appears to be some wrong with your account. That is the message I get when trying to redeem my gift card.
By Lisa Mangus 8 months ago
URL response with status code 500
By Racheal 8 months ago
Constantly receiving “Oops, URL response with status code 500”
By Tonya Philpot 8 months ago
I’m receiving URL response with status code 500
By Karen 9 months ago
The awarded points are not adding to my credit balance.
By Vic Garcia 11 months ago
Receipt Pal square logo screen keeps spinning and spinning, then app opens then it spins some more, then while trying to take an image is continues to spin. Not just a little bit but like 5+ minutes. Spoke to my neighbors and its not just me seeing this issue.
By Karen Ziegler 11 months ago
Constantly buffering ... annoying and frustrating
By OfeliabTate 1 year ago
It keeps saying oops! Wrong password entered when it's not.
By Koel Hartz 1 year ago
When the app gets down loading logging in the app it right away kicks me off all the time
By Alicia 1 year ago
Won't open
By Nathan 1 year ago
The app keeps showing a white screen
By Jackie Ware 1 year ago
It won't let me redeem any of the rewards. It keeps displaying the same message "OOPS! There appears to be an issue with your account. Please try again later." And I have the points needed for the reward I'm trying to redeem.
By Kay Meadows Haycraft 1 year ago
It won't let me redeem any of the rewards. It keeps displaying the same message "OOPS! There appears to be an issue with your account. Please try again later." And I have the points needed for the reward I'm trying to redeem.
By Rachael 1 year ago
I've been trying for two (2) days now to redeem my $50 reward. It won't let me and it's pissing me off! I need to redeem this.
By KJ 1 year ago
Trying to redeem points and they are all locked...even what I'm eligible for. Please advise
By Laura Long 1 year ago
I AM TRYING TO USE MY POINTS AND IT WON'T TAKE MY EMAIL IT SAYS TO PUT ANOTHER EMAIL IN AND I ONLY HAVE THE ONE.
By lisa sualevai 1 year ago
What you are telling me to do about my receipts is not working. You need to fix the problem.
By Amy 1 year ago
The app will not work since I did the last update. How can I redeem my points??
By Jenny Lopez 1 year ago
Hello, I have 36,985 points and I am trying to redeem it, but I keep getting an "oops" message. It has taken me almost 2 years to reach this amount, so it is very disappointing and dishonest.
By Jenny Lopez 1 year ago
Hello, I have 36,985 points and I am trying to redeem it, but I keep getting an "oops" message. It has taken me almost 2 years to reach this amount, so it is very disappointing and dishonest.
By Tina Baker 1 year ago
I was blocked from redeeming my points because I had too many receipts from one store in a 24 hour period. They said that I would be unblocked. I would like to know when. I have check marks on all of my accounts but when I try to redeem my points for an Amazon gift card it won’t let me.
By Luci Spencer 1 year ago
I need to change my pw on my email account that is listed. Where do I do that?
By Kathy Lillard 1 year ago
The application only runs on internal storage on my Samsung and the data has become extremely large. Can I delete the data and not lose my points?
By Veronica Sandoval 2 years ago
App freezes on step 3 of 6 when attempting to scan email account for e-receipt.
By Geina 2 years ago
Won’t let me click camera to scan receipts. Not sure why
By Geina 2 years ago
Won’t let me click camera to scan receipts. Not sure why
By Elma Cesko 2 years ago
I just finished my 30 days of e-mail today but it wont let me click my reward
By Nikki 2 years ago
It won't let me redeem any of the rewards. It keeps displaying the same message "OOPS! There appears to be an issue with your account. Please try again later." And I have the points needed for the reward I'm trying to redeem.
By Chyna Collis 2 years ago
I have been trying to redeem my points for several days but all I get is a message telling me there is something wrong with my account.
By Margaret Eccleston 2 years ago
I. Trying to cash in my points for Amazon gift cards. I get the message oops there is something wrong with your account. I see others having the same issue here. Hope it's fixed soon.
By Kevin flowers 2 years ago
I think the receipt hog and receipt power are brothers and sisters for them to work seem to be working together they keep goofing up and messing up everybody's doing their accounts and then if they're not messing up the account they don't want to give you the rewards you scan all these receipts and all they give you a pennies on a dollar they like the government if you think that they both full of crap give me a hell yeah p
By Carolyn Atkins 2 years ago
This is about dozens of time I w emails you r reported issues relating to cashing in my rewards. The reply email does absolutely nothing to help. I have 33,000 points. I want the. $100.00 Amazon e gift card. There is no number to call as I have left mine. 225-719-0065. I won't upload anymore receipts untill this is fixed. I've turned many people.unto this app. I've enjoyed it immensely. Thank you, Carolyn Atkins. Your support help hasn't done anything . My account is fine. Just keep getting oops try again.
By Dana GG 2 years ago
For the last 3 days I am receiving an error URL status code 500 when trying to open the app
By CLAUDIA RICCI 2 years ago
I can't redeem my points for a gift card. It gives me a Ops message
By Peggy masters 2 years ago
I try to redeem my points and it says oops there's a problem with my account
By Claire 2 years ago
Hi, I keep getting a message saying ‘url response with status code 500’ - it won’t let me add receipts or do anything on the app
By Emma Grady 2 years ago
I unistalled my app to update it now I can't reinstall and I have like 4 thousand and something points help
By Steve von Berckefeldt 2 years ago
For the past 6 days or so, ReceiptPal will not complete scanning my e-mail account, freezing on Step 24 of 25. I tried offloading/reinstalling the app, restarting my phone, even disconnecting my e-mail then re-connecting. No change. As a side note, don't disconnect your e-mail from this app, as it puts you in a 30-day hold before you can redeem a gift card again. As it is, I'm only 25 points away from redeeming a gift card, and if/when this issue is resolved, I'm done with this app!
By Alisha 2 years ago
I’ve been trying to redeem a $10 gift card for well over a week now and it keeps saying oops there is something wrong with your account. I have tried to connect to help support but get the same message every time. So far they’ve been no help at all…
By Carey 2 years ago
Cannot connect to my Amazon account. It just keeps loading for eternity and does nothing. I've been trying for two hours.
By SHARON LEBON 2 years ago
I can not update the account on the google play store. Sharon Lebon
By Blanche Powell 2 years ago
I took a photo of my receipt and the turning square doesn't stop turning. Even if I try to log on now it's still there
By Jonathan Tackett 2 years ago
I've tried for a week now to redeem my points for a 10$ retail gift card and it says oops something wrong with my account can someone please tell me how to fix it or at least tell me what is wrong
- Rewards are small and hard to accumulate enough points to earn anything decent
- Automated system to scan your phone each time you open the app is intrusive and annoying
- Issues redeeming a gift card
Leave a comment:
Complete guide to troubleshoot Receipt Pal app on iOS and Android devices. Solve all Receipt Pal app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The NPD Group, Inc., developers of Receipt Pal.
100% Contact Match
Developer: The NPD Group, Inc.
E-Mail: [email protected]
Website: Visit Receipt Pal Website
69.23% Contact Match
Developer: Shopkick
E-Mail: [email protected]
Website: Visit Shopkick Website
Turn receipts into rewards with the this app app! this app lets you earn valuable gift cards and cash prizes, just for submitting receipts. Earn gift cards from retailers like Amazon, Visa, Walmart, Target, Home Depot, Lowes, and many others just for submitting everyday receipts for market research. Just submit your paper receipts and e-receipts, earn points, and then redeem them for valuable rewards. This will help you earn rewards faster by submitting your e-receipts to fill up your green Point Cards. Additionally, each valid receipt automatically earns you one entry into one of three weekly $250 bonus sweepstakes and cash prizes. Earning rewards is easy. Snap a photo in the Receipts tab to submit your paper receipts. 4 valid receipts fill up one green Point Card. Don't just throw out your receipts, earn great rewards for them! The more receipts you submit, the more points you earn. Earn 100 points for each completed green Point Card. Every receipt will also earn you chances to win cash prizes in our weekly sweepstakes. Connect your email and Amazon accounts to earn even more points. Redeem your points for gift cards from great retailers. As long as you keep submitting receipts, you'll be entered automatically! Three winners will be announced every week. Start earning rewards today with the this app app!