Contact Receipt Pal Support
Published by The NPD Group, Inc. on 2023-08-21 About: Don't just throw out your receipts, earn great rewards for them! Turn receipts
into rewards with the ReceiptPal app!
ReceiptPal lets you earn valuable gift
cards and cash prizes, just for submitting receipts. Earn gift cards from
retailers like Amazon, Visa, Walmart, Target, Home Depot, Lowes, and many others
just for submitting everyday receipts for market research.
How to Contact Receipt Pal Customer Service/Support
Listed below are our top recommendations on how to get in contact with Receipt Pal: Rewards & Scanner. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Receipt Pal: Rewards & Scanner. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The NPD Group, Inc.
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Developer: The NPD Group, Inc.
E-Mail: [email protected]
Website: Visit Receipt Pal Website
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Developer: Shopkick
E-Mail: [email protected]
Website: Visit Shopkick Website
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Reported Issues: 28 Comments
By Traci hagberg
3 weeks agoI tried to redeem. MY points for a 50.00 Amazon gift card and its telling me I can't do it. Can you please help me
By Sandie Mercer
2 months agoMy account is on hold. Why I need help
By Toni Millert
6 months agoi reached the 32,250 for. 100.00.. gift card for amazon gift card i t not letting me redeem. it. can u help me please
By June Bailey
8 months agoI keep having the same issue even after deleting and reinstalled app it still crashes. It just sits on the main screen. It is very slow when it finally starts to work. But still it will stop when trying to move around in the app.
By Roberta Nunez
9 months agoI redeemed points for a 10.00 Amazon e gift card still nothing in my email please help or I’ll tell everyone this app is a waste of time I didn’t snap all those receipts for nothing just to get taken for.
By Nicky DeLeone
9 months agoI cashed out 18,500 points for 2 $25 cards that I wanted for Wal-mart. It did not let.me choose what store I wanted them for, nor did they send them to me.
By Stephen Atkinson
10 months agoIt's been 4 weeks and no Amazon gift cards for points all I get is a ticket number and no were to go doesn't help took my points and that's it sucks
By Margaux colon
2 years agoHi I redeemed my points for a retail gift card but never received my email to redeem my 5.00 dollor can you please re send thank you blessings
By Corrine Hoffman
2 years agoI am entitled to redeem my points for a 50.00 dollar Amazon gift card and the app won’t do it. This after it was a requirement to let them have access to my email and Amazon account. I truly feel scammed!!!
By Carolyn Hauck Hauck
2 years agoI cannot redeem my points and am owed $100 gift card. I can not get a human to respond. I only get a link that does not help. my account is up to date and it says there is a problem with the account. Can anyone provide a phone #
By Nina Fernandez
2 years agoI have email receipts pal so many times because, when I signed up on my new purchase I phone I lost all my 24,000 points I accumulated for a year. They have no phone number to call. Only email but then it’s been almost 2 weeks now and still NO response from ReceiptPal. I so sad and very disappointed because I lost getting my rewards for $100 Amazon😢😡. I will just close my app from them….. I guess this app RECEIPTPAL is bogus. I waisted my time with RECEIPTPAL for a year.😡😡😡
By Cora Olenik
2 years agoThe reward is locked and I want to redeem the$25 Amazon gift card. Please help
By Mary Anne
2 years agoI have sent 3 emails regarding my account. I am trying to redeem a gift card and I get "oops there is an issue with your account, try back later" this is now day 3 - CAN ANYONE HELP!
By Jerome Mackey
2 years agoMy app keeps saying session timed out and will not load, I powered the phone off and on it still does the same thing.
By Anna Saxon
2 years agoI redeemed my reward for $100 anazon e card and didn't get anything, send 2 email and no answer still
By Connie Raven
3 years agoI got a new phone, it transferred the Receipt Pal App, but it didn't put any of my information in. I put in my email and can't remember my password, so I ha e tried a few times to send for code to reset a password and it has not sent me anything to my email yet. Please help as I don't want to lose all of my points.
By Jackie Penna
3 years agoThe app was super slow so I reinstalled it. Now it won’t connect at all.
By Robin Cramer
3 years agoI would like to redeem my points because I cannot get in to my account because it will not let me upgrade
By Randa
3 years agoThe app is needing the update, but when I tell it to do it, it can't because my cell doesn't have IOS 13.0. I've been on the phone already with Apple about this and my phone is the iphone 6 and only has the IOS of 12.5.1 and there doesn't seem to be an update for quite some time. Why can't I use it without the update? If I can, how do I get rid of the update request? I have quite a few points added up and if I can't use your app any longer I'm gonna be really bummed that I have all my receipts in an app I can't use. I love using the app, don't have to keep all those paper receipts!! Please Help Me!!!
By Amber
3 years agoCan not access my account at all
By Athena paschalis
3 years agoWon’t let me update my iPad only goes up to 12.5 I have over 8000 points how can I get app back without update
By Anonomous
3 years agoIve been trying to renew rewards on my app and for my grandmother for about 2 weeks. Costomer help center just keeps sending the same message thats absolutely no help at all
By ROSLYN POLLINGER
3 years agoI cannot use my points!! Can someone please help me??
By Denise
3 years agoI have I have submitted receipts that am told they are invalid because there's no date when the date is clearly on the receipt also received some where they say I don't have a a dollar amount on there when there is clearly a dollar amount. The last 425 receipts I've submitted have all been declined for one of those reasons please reach out to me so we can fix this issue.
By Anonymous
3 years agoI been on this appt for a while now and have been able to cash rewards like twice but now the last couple times I submitted two different receipts on my grandbaby doctors and they try say it not receipt n don’t see price when clearly you see it. The first time I went back n forth till they actually admitted they see it and made it right and gave extra points now we start over again same receipts same issues and would rather verbally speak to someone since they feel they don’t need to respond to me
By xanderbilt
They ruined the app! Not worth the effort!
I used to use this app to log every receipt. The rewards are very small and it’s hard to accumulate enough points to earn anything decent. But having an easily accessible way to find older receipts made this app worth its trouble, worth the trouble until now. They added the ability to scan the phone for e-receipts. Sounds great in theory, but they automate the system to scan your phone each time you open the app. This takes several minutes and is way beyond intrusive and annoying! Want to just quickly scan in a receipt? Forget it! It’s not happeninYg! You do not have the option to choose whether to scan the entire phone or not. It happens as soon as you open the app. Scanning a simple receipt is now an event! Make sure you set aside 5 minutes or more each time you want to scan a single receipt. Think saving a small amount of receipts to scan in all at once will make it easier? Good luck! Most likely they will no longer be valid! They use to allow this and give you a 2-3 weeks to scan. Now they will only allow you to scan in receipts that are 3-4 days old, so you have to do it more frequently and each time requires a significant amount of time. The rewards are small and no longer worth the effort and time involved. I am finished with Receipt Pal and will no longer give these leaches so much of my time.
By TalysPops
Another one bites the dust
One = Receipt Pal. Thought it was just me that was having issues redeeming a gift card but it’s everyone else too!!? Well guys you know what this means don’t you?? When a company is unable to fulfill its obligations that means bye bye company! Sent many messages, directly thru email and in the apps message system, crickets…. When they’re usually quite responsive. It’s been nearly 2 weeks for me, but what’s weird is, I’m still uploading receipts, and ReceiptPal unlike the others is the only app that manually reviews receipts and mine are being reviewed, accepted just like normal. They’re just ignoring everyone that’s cashing out. Well it’s clear, someone’s having financial issues and can’t provide us the gift cards we earned. Saw many stating they saved up, waited till they could cash out for $25 cards but I had a feeling something like this was about to go down, that’s why I cash out when I have the minimum just to make sure I don’t screwed like many did. I’m cashing out on all my other apps now just in case more go down like dominoes.
By shaveheadvsndalia
Unhappy
I have been using this for a long time and have been happy with it. Three weeks ago I tried to summit receipts and was told I had to upgrade in order to access the app. I was directed to the App Store to upgrade but was unable to do so because the iPhone I have is older and the upgrade only supports the latest iPhone. It is impossible for me to use the app as it doesn’t allow me to open the app without upgrading. I find this totally unacceptable that I am unable to use this app because I have an older iPhone and am losing the money I have accumulated to this point. It would seem to me upgrading should be an option not a requirement as some of us are unable to upgrade due to the age of our phones. I would really appreciate it if you would consider letting people continue to log in even though they don’t upgrade the app. Thank you for your attention to this matter.
Have a Problem with Receipt Pal: Rewards & Scanner? Report Issue
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Why should I report an Issue with Receipt Pal: Rewards & Scanner?
- Pulling issues faced by users like you is a good way to draw attention of Receipt Pal: Rewards & Scanner to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Receipt Pal: Rewards & Scanner customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Receipt Pal: Rewards & Scanner.
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