Capital Group PlanPremier401k app not working? crashes or has problems?

Capital Group PlanPremier401k Status


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⚠️ Most reported problems ⚠️

Login
62.5%

Not working
37.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Capital Group PlanPremier401k Problems 😠👌🔥

- Touch authentication stopped working after updating new version

- App only allows to see balance, can't do much what's possible in website

- Needs lots of improvements

- Doesn't disclose up front that it won't work for many American Funds and Capital Group portfolios

- Old version of app was easier to navigate and to read

- This version is bland and not intuitive

- Account aggregation requires credentials for this account upon every login

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Common Capital Group PlanPremier401k Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Empower Retirement, developers of Capital Group PlanPremier401k.


Verified email ✔✔

E-Mail: developer@retirementpartner.com

Website: 🌍 Visit American Funds PlanPremier401k Website

Privacy Policy: https://www.americanfunds.com/retirement/individual/education-site/learning-center/privacy.html

Developer: Empower Retirement, LLC


55.17% Contact Match

Developer: The Capital Group Companies Inc.

E-Mail: pro@capitalgroup.com

Website: 🌍 Visit Capital Group Pro Website



About this app

If you’re not sure CapitalGroupPlanPremier401k is for your plan, contact your employer. • Update your profile, including communication preferences, username and password.  CapitalGroupPlanPremier401k is only for participants in American Funds PlanPremier employer-sponsored retirement plans.  It’s not meant for other retirement, college or individual investor accounts.  Since 1931, Capital Group, home of American Funds, has helped investors pursue long-term investment success.