RIU Hotels & Resorts Status
Published by Riu Hotels & Resorts on 2023-12-19 The new RIU app is full of benefits for you! Download it and keep it by your
side throughout your holidays.
What can you do?
- Book your holidays in an
easy, secure and convenient way at the Lowest Price Guaranteed
- Check the
details of your booking
- Access your Riu Class account.
Are you having issues? Select the issue you are having below and provide feedback to RIU Hotels & Resorts.
problems reported in the last 24 hours
Reported Issues: 19 Comments
By Sally Maguire 2 months ago
I have booked a holiday with tui to stay at a riu hotel but have been unable to add my booking to the app
By Michael Hobley 4 months ago
Unable to claim points from my last holiday keep getting an error message - an error has occurred.
By Flynn Greenberg 6 months ago
Cannot access riu class just will not load nor can I claim points from my last booking as all I get is an error occurred
By Deena Graham 8 months ago
I am trying to do my online check in. Once Iv put my information in it says the number of adults and children dosnt match the booking data??
By Cathriona McGovern 9 months ago
I have booking for 28th July for two weeks. I can't book any resturants.? . App is saying incorrect no of people? I booked threw TUI
By Miguelito Collimore 9 months ago
Cannot log in. Says check booking info .. my info is all correct as I have triple check it
By Terry Allen 11 months ago
Unable to check in nothing seems to work
By Kathy Linder 11 months ago
Checkin on line states "error in my booking"
By Lynn Jopson 11 months ago
I cannot log on to the app it says e mail or password is incorrect but I haven’t changed either of them. I even tried clicking I have forgotten the password it says you send a link to reset but received nothing .
By Nicole Fisher 11 months ago
I have several clients trying to check in with the RIU app and it says "only for checkins prior to 2/3/2023". So does this mean that the app is no longer available for check in or what do we do??
By Alan Blake 1 year ago
Cannot connect to checking in online
By mike blankenship 1 year ago
It says loading please wait
By LindaAinsworth 1 year ago
I was checking the menus for restaurants on the app and now I can’t get out of the menu screen
By Lukasz 1 year ago
Cant allocate my booking into app
By Vicky 1 year ago
My account will not let me put my holiday date in to register my holiday
By Tracy 1 year ago
Trying to allocate a booking to my account but it will not allow me to enter the departure date.
By Shaquondra Thompson 1 year ago
I have been trying to book on the website for 2 days but it is not working. It keep saying try again later.
By Linda Potts 1 year ago
I open app, choose hotel then survey comes up and freezes. I uninstall reinstall and does it all over again. Can't get into menu of hotel
By Emile 2 years ago
There was a mistake by your booking. Please try it again later. I have tried it for the last couple of days but still get the same message. It looks like the last update of version (11/04/2022) is not very well tested.
Common dislikes about RIU Hotels & Resorts app
- Keeps saying to check the internet connection
- Bug with the Gender field
- Most of it is in Spanish
- Can't even access my booking
- Can't obtain information or make reservations
- Can't see my booking without having to go find the booking number from my email
- Can't add the booking after the fact
Have a Problem with RIU Hotels & Resorts? Report Issue
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Common RIU Hotels & Resorts Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot RIU Hotels & Resorts app on iOS and Android devices. Solve all RIU Hotels & Resorts app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Riu Hotels & Resorts, developers of RIU Hotels & Resorts.
Verified email
Contact e-Mail: [email protected]
94.74% Contact Match
Developer: Riu Hotels & Resorts
E-Mail: [email protected]
Website: Visit RIU Hotels & Resorts Website
You can register and start making the most of all the benefits! - Book tables at most of our restaurants and spa treatments, request room cleaning or minibar refills... Download it and keep it by your side throughout your holidays. - Access your Riu Class account. Not a member yet? Start enjoying your RIU experience now! The new RIU app is full of benefits for you! We would love to hear your comments so we can carry on making it better each day. If you have any problems, please contact us via webmaster@riu. com.
