SurveyMonkey Status

Last Updated on 2026-04-08 by SurveyMonkey

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Most reported problems

Not working

66.7%

33.3%

Common SurveyMonkey Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve SurveyMonkey network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the SurveyMonkey App
1. On android, goto Settings » SurveyMonkey » click [Force Stop]

Clear SurveyMonkey App Cache and Data:
1. On android, goto Settings » Apps » SurveyMonkey » Storage » click [Clear Data] option. This clears both data and cache.
2. restart SurveyMonkey.

On android, goto Settings » Apps or Manage Apps tab.
Click SurveyMonkey » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto SurveyMonkey » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch SurveyMonkey

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Developer: SurveyMonkey

Dec 04, 2025, 09:54 PM
a Windows user from Tulsa, United States reported problems with SurveyMonkey : Login
Dec 04, 2025, 09:43 PM
a Windows user from Tulsa, United States reported problems with SurveyMonkey : Not working
Oct 20, 2025, 03:01 PM
a Windows user from Buckingham, Canada reported problems with SurveyMonkey : Not working
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