SFR Mail app not working? crashes or has problems?

SFR Mail Status

Last Updated on 2024-04-05 by SFR

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10 User reports:
App has problems

User reports 10

⚠️ Most reported problems ⚠️

Not working

80.0%

10.0%

Screen

10.0%

problems reported in the last 24 hours

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Common SFR Mail Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SFR Mail app on iOS and Android devices. Solve all SFR Mail app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SFR Mail iPhone Issues and Solutions

SFR Mail iOS app crashes, not working, errors
SFR Mail iOS app network issues
SFR Mail on iOS has black/white screen

SFR Mail Android App Issues and Solutions

SFR Mail has errors/crashing/not working
SFR Mail server network connectivity issues
SFR Mail has black screen

SFR Mail iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SFR Mail app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SFR Mail app crashes or not working on Iphone (iOS):

Close and restart the SFR Mail app on iPhone
Update SFR Mail app to the Latest Version for iOS
Uninstall and reinstall SFR Mail iPhone app
Update your iPhone to the latest iOS version

Fix SFR Mail on iPhone unable to connect to server/internet connection issues::

To resolve SFR Mail network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SFR Mail black/white screen (blank screen) on iPhone:

Follow the SFR Mail iOS app troubleshooting guide Here →

SFR Mail Android App Issues and Solutions

Fix SFR Mail not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SFR Mail app issues:

Force Stop the SFR Mail App
1. On android, goto "Settings" » click SFR Mail app. » click "Force Stop".

Update SFR Mail to the latest version on PlayStore

Clear SFR Mail App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SFR Mail app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SFR Mail.

Fix SFR Mail unable to contact server/ SFR Mail internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SFR Mail » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SFR Mail » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SFR Mail on android.

Solve SFR Mail black/white screens issue on Android:

Follow the SFR Mail android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SFR, developers of SFR Mail.

About this app

Bénéficiez d'un tri intelligent de votre boîte de réception : vous pouvez paramétrer l'affichage de la rubrique "Infos et Promos" qui regroupera les mails commerciaux que vous recevez en un seul dossier. Découvrez l'application pour iPhone et iPad vous permettant de gérer vos mails SFR : une interface simple et rapide. - Gérez et classez vos mails dans les dossiers. - Visualisez et sauvegardez les pièces jointes (images, documents word, excel, ppt, pdf,... Vous pourrez toujours déplacer vos mails commerciaux et newsletter importants vers la boîte de réception. Vous êtes client SFR ou RedbySFR et vous n'avez pas encore d'adresse mail @sfr. fr, créez-la dès maintenant sur votre espace client. Et n'oubliez pas... L'affichage de la rubrique "Infos et Promos" est paramétrable directement dans Paramètres, et peut être désactivé très facilement. Vous pourrez aussi désactiver les notifications pour ce dossier. La messagerie SFR est un service qui respecte votre vie privée, toutes vos données personnelles sont hébergées en France. Votre boîte de réception sera ainsi plus lisible. Et grâce à la "désinscription en 1 clic", depuis le nouveau bandeau de désinscription, désabonnez-vous facilement des newsletters. Gardez à tout moment le contrôle ! Faites un geste pour la planète : nettoyez vos boîtes mail !