Gopuff - Food & Drink Delivery Reviews

by Marcogalicia

Ordered a couple of drinks(alcoholic) and the typical process is you receive a confirmation text, then a courtesy call from the driver that they’re on the way, and sometimes another call when they arrive outside because they have to personally hand them to you AND scan your ID since they’re handing over alcohol to you.

You’d think because you’ve ordered plenty times before its be the same process, but no. I ordered some beer and was told they’d deliver my order by a certain time. No biggie, I can wait. But as the time was approaching and they was no heads up on the drivers end, I chose to open Gopuff and track their distance. They were on the way it said. Waited and waited, even 20 minutes past the time they gave, and the driver was still “on the way”. I had no number to reach the driver. I had to just accept the cancellation of my order I emailed this app about the entire situation only to be surprised by their response. In a condensed version they said: we asked the driver and you couldn’t provide an ID so the order was cancelled. I even have screen shots of my call logs and texts. I tried going back onto Gopuff to see if there was another method to get help, and they disabled my account. Doesn’t seem like they care about referrals. I’ll start telling all the people I referred to begin deleting this app from their phone. If you can’t take care of your customers, you don’t deserve new ones.

So in short I was charged for nothing

by Secutesantana

I’ve been using this app for an entire year now, and I’m done. They have problems with delivering food at a reasonable time, hiring trustworthy people, and delivering food that isn’t expired. When you first place your order, Gopuff will give you an estimate of when your food will arrive. Typically, the estimate is 30 minutes to an hour which is way too long for someone who lives downtown in a large city (meaning there should be more this app drivers available and near), but whatever. My problem is that they will keep changing the estimate when you check in on your order; it will go from 30 minutes to 45 minutes, and so forth. One time, I actually waited two hours for $15 worth of food. My final straw with this company came from receiving expired food. I’ve received expired food and stale items three of four times now, but I never complained. However, about two weeks ago, the last time I ever bought anything wrong them, I received food that was expired by an entire week and I let the company know. Two weeks later, they haven’t gotten back to me. No compensation, no apology, just silence. It’s pathetic, honestly. Take your money to DoorDash or UberEats, people.

by OpenMindedMane

Gopuff is such a joke. With the false advertising shown for offering alcohol and everything else available to users, in reality it’s only offered to like 3 cities all throughout America. A complete waste of time signing up and giving away all my personal information for them to sell. They don’t even tell you where they are able to deliver to before signing up, you have to put in your address to find out. Gopuff is a disgusting information leach. In order to sign up which is a waste of time because you’re not going to be able to buy alcohol anywhere anyway (unless you’re in the 3 major cities they deliver it to) you must give away all your personal info. Including phone number, email address, the right to see and download all your google account email addresses, see and download your exact date of birth, see and download your street address, see and download your personal phone numbers. After ALL of this, then Gopuff will tell you if they’re able to deliver to you. Such a disgusting terrible app. I don’t see why Gopuff would deserve anything more than 2 stars with such terrible lies it says. ALCOHOL IS IN THE NAME OF Gopuff! And it only delivers alcohol to 3 cities! What is this! Worst app ever!

by Korrigen

Extremely rude customer service. Orders get forgotten. Drivers show up almost two hours late. Now, even though the checkout page has an option for “contact-less delivery, leave outside door,” they refuse to and argue with you.

On more than one occasion, they have just left with my order without canceling it until I called customer service, and was told 3-5 day refund and that they’d figure out about the contactless delivery option, since it’s regional. It should be standard. Every other delivery app has this and I’ve never had problems.

Not to mention their selection is insanely limited to begin with, and then over half of the items are consistently out of stock for days. And I mean regular groceries, not like hand sanitizer and toilet paper back in April 2020. They are also egregiously overpriced (paid $6 for a bottle of Tums expecting the usual size and got a miniature that came with EIGHT tums.” I paid the extra in the past because the sheer convenience made up for it. Now it’s like i’m paying for literally substandard products and twice their cost and awful customer service. Stick with instacart and postmates. this app does not have their act together.

by Ndyfnsus

I had been using this app on and off for a good couple of months! I can admit they are pretty darn quick to deliver! But despite their quickness, them switching off the ability to pay with cash is very risky and may actually lose some business! I do happen to own a debit card, but let’s say there’s no money on it, but I happen to have cash, now what? They just lost business right there bc they won’t accept paper money! I know I gave this a 3 star review, as a matter of fact I would’ve gave it a full 5 star bc it’s service is... or was wonderful, but for every sentence I type, I’m removing a star! They claim it’s better and safer for their employees, and in a sense I can sorta see that, but I’m sorry, until they enable the ability to pay with cash again I may not use this service! Great service 👍🏼! Horrible decision making 👎🏼! Hear me out this app! There are a lot of people out there who probably only paid in cash, now you just lot what seems like a small percentage, but is actually a big number of customers! Plz reconsider! Some people only use cash! Or proceed at your own risk.

by My Nicka B

Gopuff is great if you need somthing out of the blue. They will deliver within a half n hour while also the prices are marked up just as gas station prices. I’ve only had 2 encounters where I was u happy. 1. Them taking over 45 mins to deliver two items and forgot one item. Then I wasn’t allowed a refund smoothly. It was more like a credit for another item. . 2. Some of the delivery drivers are pricks. They’d stop in the middle of the road and cause traffic while getting out of their car to give me my items. I’m very unhappy about this. It’s unreasonable when there is parking available. But all else like I said, it’s very convenient if you wish not to head out of your home. If I can think of another down side, when I see the list of items, many items don’t show the nutritional label on the product. Just the picture of the product itself. This deterred me from purchasing many items due to my keto life style. But all n all a good application.

by Mrs. Peete

The first time I ordered from Go Puff they cancelled my order. They stated there were difficulties with payment but I was paying cash. I was confused and disappointed. I tried again and this time they called to verify order and they explain that I didn’t answer the phone the first time and that’s why it was cancel. With my second order I couldn’t use my coupon again because it was used on my cancel order. I didn’t like that however the second order ran smoothly and I received my snacks promptly. Go Puff needs an alternative to contact customer such as text messages or notifications. Sometimes you may miss a call but you may see a text message later. Also they don’t allow customers time to verify the order it was literally 2mins and it was cancel. With a text messages or notification they could continue the order and verification could happen at any time. Also they could proceed with the order like door dash... it was too many steps. Door dash all call if they can’t find where u live or something is out.

by Cassidy Person

I've been using this app for a few years now, and many aspects have gone downhill. First off, the ads to join fam are RELENTLESS. I've accidentally signed up and had to contact support twice now- there's a prompt you're forced to click through directly before checking out, and with a single misplaced tap you've been charged for a subscription.

The delivery times are often great, but in the past few months I've had several orders take hours to arrive and customer support refuse to do anything about it. Not to mention the "multiple deliveries" addition. I've ordered frozen food that's arrived completely melted or thawed due to these prior multiple stops, and very frequently I'll see the driver on the map drive right by my house to do another delivery first.

There's a pretty good selection of items, but for a company called "this app" they have an incredibly limited stock of vape juice/supplies/parts. Other items are often out of stock for weeks at a time. The minimum cart fee as well as the various other fees seem to change incredibly frequently.

I swear I remember this app being 24hr, but relatively often over the past few months I'll go to place and order and they'll be closed- completely randomly.

Lastly, the points reward system is a total joke. The amount of money you need to spend before you can redeem anything actually *useful* is just not worth it.

Convenient in a pinch, or if you've got time to spare. Sad to see this app go downhill :(

by AlliThay

this app just keeps getting better with its selection, everything (almost) is always stocked, the customer service is wonderful and Gopuff is fabulous to use. The *only* bad thing is the delivery. Every time I use it, the predicted delivery time goes up and up- usually it starts out and by the time it’s delivered it’s 30-45 minutes later. This happens at various times of the day, and not when you’d expect they’d be busy. I wish they would project it later, especially since in my neighborhood (in Philly, their flagship) they don’t ring the bell so I’m waiting around with my phone for a call. It’s frustrating. Anyway, go this app, I remember when it was a little startup by Philly students. Also I can’t say how much I appreciate that they offer condoms and the morning after pill in my city. It’s a bit of a laugh but it shows that this app understands the real needs for safety in a student heavy city and isn’t afraid to put it out there. <3

by CreevyC

They know their audience. They gave me a lighter with my first order. When it’s bad weather and the grocery store seems like a hike... it’s actually a pretty good deal. Compared to grocery store prices, of course it’s higher - but since they initially showed up in Chicago, this app has only continued to improve. They’ve broadened their household needs product line, really the smartest thing they could do. The snacks and junk food sections are great and plentiful - the main issue with this app is that they are ALWAYS out of one item on my lists. They also have some stuff that’s just not worth the price but when you’re desperate you’ll do it. Twice I’ve gotten stale items but I order pretty regularly... I’m pretty sure I’m one of their best customers, not kidding. When I lived in Lakeview delivery took ages, but now in Wicker Park they’re much quicker, like shockingly fast to deliver, so I think if you’re on the west side of the city then you’re near their warehouse and it is SO quick.

by Ilmeoli

I tried out Gopuff just because it seemed convenient and I got the credit from inviting someone, but now I use Gopuff at least twice a week 😅 It’s very useful to me as I struggle with PTSD, so it’s hard for me to leave the house or be around other people at times. If I forgot some ingredients for dinner, instead of having to go back out, they can get it to me in 20 mins no problem. They have a ton of variety in what they offer, I can order a fruit cup and a roll of toilet paper if I want and I think that’s awesome. The curated boxes are really nice too, I got the hot and sour one and I loved it. It’s super quick, the people who deliver for this app are extremely nice and professional, and I love how Gopuff is set up to make it easy to find what you want. I know the main demographic they’re trying to appeal to is stoners, but it’s also really amazing for people who struggle with mental illness. I recommend Gopuff to everyone :)

by Mrmrkus

FINALLY!!! It has arrived here in LA!!

Oh boy, many will agree.. Uber is overpriced, GrubHub drivers steal food, Caviar is for the high-end, 7-Eleven app has only so many options and InstaCart is in a category of its own, not belonging in this conversation!

There is not a single delivery platform that combines groceries, munchies, household items, and more.. and delivers within 20 minutes. DUDE.. NO… they’re not paying me! I only care to take this time because I literally just received my order within 15 minutes.

They’re currently running a promo, as most new region launches offer, so TAKE ADVANTAGE FAST!! My $30 worth of junk food and toothpaste only costed me a FIXED DELIVERY FEE OF $1.95 (Not $8 because of a lack of drivers or high-demand)

Pricing is ON POINT!! THERE IS NO UP-CHARGE!! If you walk into the store and physically see an item priced $1.75…. You can expect that same price listed on this app. The only up-charge?? Is their $1.95 delivery fee which never changes. EVER!

You guys!!! Im PUMPED and Im telling EVERYBODY!! You cant think of ANY platform that delivers within 20 minutes, lowest delivery fee, no up-charge on prices, very low minimum…

AND AN INCREDIBLE CUSTOMER SERVICE TEAM THAT IS ACTUALLY FRIKKIN AVAILABLE, RESPONSIVE, and LOCAL!! They call you quickly if something is out of stock or to adjust orders, etc.

Guys.. DO IT! Find me and tell me I was wrong!! You cant.

by BRBBTHY

this app is literally the best delivery service I have ever used. I have not had not ONE bad experience with the company and I have literally ordered this app in three different states! The deliveries are always so fast, packaged so neatly and the drivers always call me to let me know the order is here or has been left per the instructions. They were open during Christmas Eve, Christmas day and even New Year Eve. The driver called me after delivering my order like literally at midnight on the new year. I told her I was so worried about her and to get home safe with it being the holiday. The driver told me “ We had some late orders come in and I was the only driver. If I didn’t deliver them you all wouldn’t have gotten your orders and I didn’t want that to happen .” Like seriously! How considerate is that!!! The drivers are always so kind! I mean so polite and so nice! Like seriously! What is this app paying them!!! In all seriousness I will go out my way to use this service . Please please don’t change a thing.

by I'll Stick To Other Sites

I love Gopuff! I’ve used it several times now. Mostly while I’m cleaning or cooking. A few times while not feeling well and ordering some sort of OTC medicine. Saves me a ton of time and hassle. I stay on tract with what I’m doing if I’m working from home, busy doing stuff around the house, or just not feeling well to go out. My order shows up almost immediately. Like 10-15 minutes. Honestly faster than if I were to go out myself to the store. I literally have no clue how it gets here so quickly. I feel like they’re sitting down the street with my random items waiting for me to place an order. Like I know she’s gonna order some of this. I’m ready for her 😂 I love it!! As a single mother working a million hours a week, at the office and also at home… Gopuff can be a total life saver. Thank you!!!

by Mwat2416

This is such an amazing app! They gave me a huge, free go puff bag with my first purchase and $10 off my first two orders when I ordered through Postmates first. Their delivery fee is only $1.95 and they have like everything. And its been a pretty fast delivery. There was one time where the delivery took about an hour. I had ordered through Postmates so I couldn’t see where it was but it gave me the option to call the store if it hadn’t arrived in their like 20 minute time frame. When I did the woman who answered the phone was kind of rude. She acted like I was stupid for even calling and that she couldn’t give me a time that it would be delivered because if it was later than that then she could get in trouble for telling me the wrong time. I wasn’t asking for an exact time. I just wanted to know what was taking it so long since I couldn’t see anything through the Postmates app. She basically just told me that there was nothing she could do and that it would get here eventually. She wasn’t very friendly. So that experience wasn’t very good. When you order through Gopuff it shows you when it’s out for delivery and where it is. So that was more helpful. I definitely recommend Gopuff to everyone. It’s truly awesome! ☺️

by Shelbee

I’m located in Portland, OR and have been using this app for over a year now and I’ve never had a bad experience with my orders, drivers or customer service. Compared to other delivery services (I won’t name names) that repeatedly let me down - I’m always happy to order with this app because I know it always goes right. You can get just about anything on Gopuff and the inventory stays up to date - I recently ordered something that they had just ran out of and they promptly texted me if I wanted to replace the item or take it off. I really appreciate how quickly and efficiently that communication was. The drivers are always so nice and one even told me out of all the delivery services they have worked for this app has been their favorite - so that’s good to hear the company is doing something right for their employees! Thank you for always being consistent!

by Emmagema

this app is literally my FAVORITE delivery service app. I’ve had it for a few years now and the growth I’ve seen is incredible. You can get virtually ANYTHING on Gopuff ranging from random obscure beers to healthy snacks to skincare. If I forgot to pick something up at the store or am just feeling lazy, 9/10 this app has what I need. It’s also insanely fast… items get delivered within 30 minutes. I’ve ordered from this app probably 25 times at this point and I’ve only had an issue ONCE. The customer support immediately refunded my money- and my order ended up showing up 30 minutes later. Last month my boyfriend and I unfortunately got Covid, he doesn’t have health insurance so covid tests were $200 at all the clinics around us and the at-home tests were sold out…BUT OF COURSE this app was there to save the day!! They were selling at-home covid tests for just $20 and were restocking them every day. I also love their Sip Program, they do deals with beer companies which allow you to “sample” different beers for just 5 cents a can. Obviously I always add a few 5 cent beers to my order and share with my friends when they come over. I could go on and on about how much I love Gopuff!!

by Prolifik-Snipes

Of course just like any app or really anything in this world, nothing is perfect. this app and everything it offers, the overall service? How could you really complain? The minimum cost to order is cheap, they offer so many deals and specials along with the Fam membership that gets you FREE delivery.. the delivery time is like 45-hour at most but usually it takes around 20 mins to get your order! Also my experience with other apps like Grubhub or Doordash, I usually always get something stolen from my order but never with this app! I’ve ordered over 100 times by now literally and never got my order messed up & if i am missing something it’s because they sold out which they communicate that to you very well! They offer electronics, grooming items, pet stuff they pretty much are your local grocery store but they deliver right to your door. They close at 3am in my area and open at 7.. so you have 20 hours everyday to order whatever you want!!! You can’t complain about Gopuff easy 10 out of 10 try it out maybe get a small order? You’ll be hooked though I promise!👌🏾

by Brit7512

this app always gets my order to me faster than Uber eats, Door dash, postmates, and more importantly they always get my order correct. I’ve never once had to call asking where my order is, nor have I had to call about missing items. If we held a race between the top 5 companies & include accuracy the Goouff would come in first place every time hands down I would guarantee it! They are transparent about what they have and what they don’t as the menu is always updated unlike the others, they have had the same low delivery fee since day one or you can pay for friends and Fam and get free delivery but no matter why you do everyone is treated the same. I love feeling like I’m not pressured into purchasing something and still get the same service as if I did. Thanks guys and gals you don’t get enough credit for what you do.

by Missdwvu

I love, love, love this app!! The inventory on Gopuff stays up to date with what items are available and it provides a wonderful tracking system. I receive my order SUPER FAST!!! Of course every city is different, but I live in Nashville, TN and the longest I have ever waited for my order was 30 minutes. Most of the time I receive my order 15-20 minutes. The driver always finds my house — I don’t get any phone calls asking for directions, or what my house looks like. And the driver comes to my door....unlike many good delivery companies where half the time I have to go meet them at their car. I love the flat (and cheap!) delivery fee. I love the selection of items, and I’ve noticed the variety expanding more and more. It’s great for snacking, needing grocery items, needing medicine when you are sick and can’t leave the house, last minute pet care needs, and ordering drinks and party supplies without any danger of someone driving while intoxicated. I really think this app provides a great service! Only thing I would change, is making it easier to obtain rewards with their point system.

by Justen Wood

Ordered and got a call almost immediately telling me my order was on the way. 25 minutes pass and I check my app to see delivery status saying it’s already been delivered. I contact the this app location nearby and am told another customer accidentally signed for my order and was told I should get mine in a few minutes. 15 minutes pass and I call back and I’m told there are no other drivers to deliver because they only have one and that he doesn’t know what’s going on with the driver. I get another phone call back from a different guy saying the driver got lost because his GPS wasn’t working and just returned to their warehouse and that he (guy on the phone) would be delivering to me personally. This was 10 minutes ago and I still have no received my order. I’ve been waiting for going on 50 minutes when it was supposed to be less than 15. I was subscribed the the “FAM” feature for $5.95/ month but just canceled that. Don’t waste your time with these losers, just go to the store yourself. The prices of the items are overpriced in Gopuff anyway. That’s why they can afford a $1.95 flat fee.

by Bostonbiddy

The first time I used Gopuff (to order maybe 4 things, including frozen items) my order arrived two hours late, with frozen items thawed. After receiving an apology email regarding the “unusually long wait time” we decided to order again, only to have our second experience end worse. Our delivery driver didn’t show up after an hour. So we checked Gopuff to find that it stated our order had been “delivered.” We checked outside to see if maybe our driver had just left it on our doorstep without calling, to find nothing.

After contacting customer service via phone, I spoke to someone who offered to redispatch our order. We asked for a full refund and will allegedly receive it in 24-48 hours. However, the email apology we received from the “Homie Hotline” was entirely unprofessional, unhelpful, and almost more frustrating than not receiving the order in the first place. We will not be using Gopuff again and recommend anyone tempted should just take the 5-10 minute walk to CVS or Shaw’s themselves rather than deal with the headache.

by Lapwirnf

I am a freshman in college and I thought Gopuff was a great idea until I actually downloaded it. If Gopuff was made for college students to buy snacks, the snacks on Gopuff should be in bulk. What college student buys one to two bags of chips at a time? If we do that we would run out of food way too quick and would just have to order more in maybe a day or two. When I was ready to have some food items and other things delivered, I checked Gopuff out and found myself disappointed that they only allow you to buy singular items for the most part. After I left Gopuff, I found that Walmart has a delivery service, so I used that app instead because Walmart is a huge supermarket that has anything that anyone needs. It is a taxing $8 delivery, but I think it is very worth it if you buy enough snacks/groceries to last you months, or even an entire semester. I do however like the idea of this app offering items such as toiletries, household goods, etc; but Walmart does it better. I’d say if you are in college, or even anyone who wants to have items like these delivered, Walmart does it better.

by 16Ki16

I put in my order and wait was about an hour. No big deal. An hour had passed and it still said it was being packed. This was weird as I only ordered a pint of ice cream and 2 bags of chips and it was 3 am. I called and wasn’t given any help other than being told my items were actually already packed but it would take an hour. Again this was weird as I already waited more than an hour from the time originally given for the delivery and the place they do the shipping from is literally up the street from my place. The guy on the phone sounded uninterested and at the end of the day I just canceled the order. This was the WORST experience I’ve ever had from delivery services and as much as I like rooting for the new guy and showing new businesses support this app will not be receiving any support or orders from me ever again. All in all the 2 hours I waited and the additional hour they insisted I wait on was a complete waste of time and by the time I realized their negligence it was already too late to go to any store nearby. If zero stars were an option I’d choose it but unfortunately I’ll have to give 1 star

by Mylerballons

To start off with ive spent a lot of money on Gopuff in the pass year. I’m a very lazy person who gets specific cravings at night and I don’t own a car so this was perfect for me. And since I work a job where I get a lot in cash tips, it was super convient for me to use this instead of trekking to the store even with the slight overcharge for everything. But now I feel like the quality of these things are going down and I can’t see myself using it anymore once my this app fam ends in January. The puff points which used to get you stuff like free ice cream or dog toys is now switched to getting you up to a 20% discount on your order. That was when I first knew I was no longer going be using Gopuff anymore, as well as them no longer accepting cash in 2020. The fact that they accepted cash made them a preferred between my friends and I just because of the nature of our jobs. Now with all that I’d rather just walk the half mile to my nearest corner store and call it a day.

by Clem L.

I’m not sure how the inventory is managed but I have never had my whole order go through without a hitch, there’s always an item or two that needs to be swapped out. This was mildly irritating at worst most of the time as my orders were typically just snacks or drinks. I did appreciate that they called and gave me a chance to order substitutes each time. Packing/delivery was generally slow but I live in a major city so i figured they’re busy. 3/5 on a regular basis.

However, I needed some OTCs urgently and all stores nearby were closed. I thought this app would be my savior only to get a call FORTY minutes after I placed my order that it’s not available. Not to mention, half the items on the menu were “out of stock” already so the item I chose was essentially the last of its kind supposedly available. Very unhappy with this pattern of being told that items I order won’t be available even when Gopuff says they are.

Discontinued using Gopuff . I do like the concept of it though so I will keep an eye on it and see how things progress.

by Brc901

I love you this app. Delivery is usually relatively quick, drivers are almost always friendly, and you finally got my favorite flavor of Ben and Jerry’s. However, using your app is an absolute nightmare. I’ll scroll down a little bit and then all of a sudden I’m in a completely different section of whatever category I’m scrolling through. I have a ton of puff points but can’t use them because that category rarely shows on my home screen. I’ll load my cart up, go to check out, and then my cart gets cleared, and that’s if I don’t randomly get signed off. Every time I see an update is ready I’m hoping these issues are fixed, but they never are. Also, wish there was a way to get ahold of my local people directly in case I accidentally forget to put something in the delivery instructions (my house is kind of hard to find). I love you this app but your app is so frustrating to use.

by Eff.flappywings

The concept of being able to deliver 21 & above products is great. Their process of making sure you’re 21 could definitely be more efficient. The scanning of I.D. At delivery shouldn’t be the process. You should be able to preset your profile to +21 by providing your I.D. previous to purchase. The scanning in person with the delivery person is a crap shoot with whether their camera can properly scan the credentials. Works sometimes, doesn’t work other times. They could eliminate this hassle by requiring a proof of age before order with an efficient scanning process. I’m 27 and have had the hardest times “proving” it within their system with state ID or even a federal Passport. If your deliverer’s camera isn’t up to par, it doesn’t matter how old you are because the system doesn’t allow a complete purchase without a valid ID “picture” within their system. One deliverer had to use their ID to complete the purchase because my valid ID wouldn’t scan. We sat outside trying to scan an ID, AND a passport
for 10 minutes; no luck. They saw that I was plenty of age so they just made their ID work to put the transaction through. Their system puts a lot of people in bad positions to make a sale (which is ultimately what they care about). If they were to fix the proof of age process it’d be an unbeatable app.

by SusuKachoooo

I rave about this app every chance I can get. It is so convenient and the prices are sooooo reasonable. You would think an app like this would charge an arm and a leg for the items but they are actually pretty close, if not the same, as they would be in store.

They have almost every single necessity you could possibly need in addition to some great snack and ready-to-eat dishes. And by having almost everything, I think I must include the fact that they carry an actual drone, a beer bong AND a beer pong kit so if you ever have a last minute party, this app has your back, lol.

I also like their Fam Subscription which gives you free stuff, as well as free delivery for only $5.95 monthly. Personally, that’s a great deal for me and cheap considering I use this app regularly as I work about 60 hours a week and don’t always have time to go shopping or get off too late to make it to the store.

The delivery for me is also incredibly quick. I ordered something at 10:05 and it was at my house by 10:20-25. They also are great at communicating with you and PROMPT when it comes to fix missing items, out of stock items etc. Basically, I’m addicted and have been sharing and telling everyone I know about this app. It’s officially my favorite app :)

by Startswithaj

Probably the best delivery service in Philadelphia. If you need an energy drink or some sort of snack or even if you’ve run out of deodorant, this app are the people you should order it from. Whenever I’ve had an issue (and every service is going to have the occasional issue) they’ve been great and resolve it right away without any sort of hassle. That can’t be said of other services where I have to argue with someone to get a refund on an item they forgot to deliver. this app just issues a credit and will sometimes re-deliver the item if it’s more than $5(or some other amount, I forget)

They even have rewards. I once used my rewards to get a Game of Thrones Clue board game. Although atm all they have is candy/snack related items you can buy with points.

If you order from them more than twice a month, it would be worth it to subscribe to the “fam” membership or whatever they call it. For 4 or 5 bucks a month you get free deliveries. Considering I was ordering from them four or five nights a week, it was well worth it.

Sadly, today is my last day in Philadelphia because I’m moving to NJ, but I thought I’d finally leave a review before I cancelled my membership. Thank you for being awesome, this app!

by It's Just Me !!

Honestly comes in handy, sometimes you just don’t feel like going to the corner store to get the things you need and want, it’s a waste of gas and money, the cheapest and most affordable way to get what you want and need Is through GO PUFF. Like I said it’s amazing and affordable and the delivery fee is only 1.95 like you can’t go wrong. I just wish it was everywhere some of my friends don’t have access to GO PUFF because the company isn’t in the area but when they come to see me they can really see how great it is. I hope GO PUFF GOES world wide its and amazing and helpful company and they are always trying to get you the most affordable prices and they even give discounts from time to time and cool deals. Check them out if you haven’t already and see what the future is really like, see how more efficient and affordable our world can be.