Snapdeal: Online Shopping App Reviews

Snapdeal Reviews

Published by on 2025-02-26

🏷️ About: Snapdeal is a mobile shopping app that offers a wide range of products such as phones, electronics, gadgets, fashion, and jewelry. It is the largest mobile marketplace in India with over 65 million products. The app provides fast, easy, and secure online shopping with personalized recommendations, payment protection, and free shipping to more than 6000 cities in India.


       


Overall Customer Experience 😎


🤬 Negative experience
58.5%

😎 Positive experience
30.6%

🫥 Neutral
11.0%

~ from Justuseapp.com NLP analysis of 246 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

Pros

- 90% of the times quality is very good and decent price range.

- So far my shopping experience with Snapdeal has been great.

- Best app for offers.



Read 20 Customer Service Reviews 😠💢

4.1 out of 5
COPIED PRODUCTS

I knew why many Indians are hating this app App / Site.

this app is selling the fake products and Copied products this is not the right place to buy a correct product.

👎🏻

Bad product for sale/
Return Services are very Bad

Not preferable

Not so helpful. And products are limited

Very bad service

An exchange of a product is taking them for than 10 days which is ridiculous. I have mailed them about it too but no use. Please do not use Snapdeal

Worst Shopping Site

Unpredictable shopping site with full of bugs, failures, issues and 3/5 orders fail always, in spite of valid payment options, and weird redirections, no error messages on UI in spite issues, irrelevant emails about random verifications, need weeks yo refund, poor support team who hardly understand technical issues, and inefficient leadership team who hardly cares customer issues without responsibility. I bet it will be shutdown soon.

Crap

Well after I entered 6 different mobile numbers I still didn't have a valid one. So I never used Snapdeal

This product is a totaly Rapid people Fake product

This product is a totally Ripoff peoples fake products stop doing it

Davidoff cool water

Snap deal must check authenticity of products!!!fake products selling through the site

Pathetic customer care

Very pathetic customer service team, no proper response, just automated copy paste messages.

Accidental discovery

I am using your old version this app for iPad which hasn’t updated for a year. I complained about it but no one even realised what i was talking about. And here i found another this app app which was updated 3 weeks ago. Do you realize how many people may still use that archaic app of your’s and stopped shopping from you?
Well..

Excellent

Love the products of snap deal

App experience is good

I din't come across crashes and i'm on iOS 9.2. App navigation is good and intuitive. However, product details view could be a bit better and more informative.
Overall, Snapdeal is good and provides good online shopping experience.

A great experience

Good

Dope

I like this shopping app

Excellent follow up

Really super app

Good snapdeal and flipkart is my favorite ap

My favourite app

Good service

Very prompt

Snap deal

Best app for offers

Good

So far my shopping experience with this app has been great 👍

Good quality products

90% of the times quality is very good and decent price range.
Thanks!!!



Is Snapdeal Safe? 🙏

Yes. Snapdeal: Online Shopping App is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 246 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.1/5 . Justuseapp Safety Score for Snapdeal Is 34.3/100.

Safety Analysis

63.9% of users say app is Safe 👍
63.9%

18.9% of users have Some Concerns ⚠️
18.9%

17.2% of users say app is Risky 🚨
17.2%


Is Snapdeal Legit? 💯

Yes. Snapdeal: Online Shopping App is legit, but not 100% legit to us. This conclusion was arrived at by running over 246 Snapdeal: Online Shopping App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Snapdeal Is 46.6/100..

🔏 Privacy & Data Safety

Snapdeal collected the following data from you:

  • Data Used to Track You:
    • Purchases
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  • Data Linked to You:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Not Linked to You:
    • Diagnostics

How was your experience with Snapdeal: Online Shopping App? Post a Review




Features

- In-demand fashion items, gadgets, electronics, and more with one simple push of a button

- Instant mobile notifications on offers, shopping discounts, daily promotions, and exclusive deals

- Daily deals and flash sales for savings on the stuff you need (or the stuff you want)

- Multiple product images, detailed specifications, and product reviews, prices, and ratings

- 100% payment protection guarantee via TrustPay for 7-Day returns and varied payment types via rechargeable credit/debit, EMI, NetBanking, Cash-on-Delivery

- Free shipping to more than 6000 cities and on-time delivery with tracking and billing options

- Shortlist your favorites and shop at a later date

- User-friendly interface with easy navigation across different categories

- Share products with friends and family through WhatsApp, Facebook, or email

- TrustPay 100% payment protection guarantee and 7-Day-Easy Returns policy

- Supported on iOS8 and above

- Permissions for media files, camera, photos, and accessing contact book for group buying

  Contact Support
Developer:
Snapdeal


Website: