Skrill app not working? crashes or has problems?

Skrill Status

Last Updated on 2024-11-01 by Skrill Ltd.

I have a problem with Skrill

Are you having issues? Select the issue you are having below and provide feedback to Skrill.

Fix my App Errors

👨🏻‍👩🏻‍👦🏻‍👦🏻
28 User reports:
App has problems

User reports 28

⚠️ Most reported problems ⚠️

40.0%

Not working

20.0%

Payments

13.3%

Account

10.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Skrill Problems 😠👌🔥

- Difficult to check the limit

- Long enrolment process

- Difficult to contact customer service

- Rejected documents even after uploading

- Requested personal information after creating account

2 Reported Issues: 😵🆘🛟🚨📢

Patrice Anthonio

2023-07-11

Good afternoon, I have a new phone, a Vivo IQOO 11 and installed the Skrill app. I fill in my credential when I press the login button, I can't login and get the following error message on screen: Password Reset Sorry, we aren't able to reset your password automatically. Please contact us to complete the reset procedure by tapping the question mark (top right). 1. I'm trying to reset my password, I just want to login. 2. There's no question mark at the top of the screen. I already uninstalled and reinstalled the app, cleared cache and data, reboot my phone but nothing seems to work. Can you please help me out? Thanks in advance for your assistance! Best regards, Patrice Anthonio

Lorraine Ann Bridgeman

2022-07-17

Is Skrill running ok today please. On Monday I did a transction and it did not celar till Friday> Many thanks

Showing 1-2 of 2

Have a Problem with Skrill - Pay & Transfer Money? Report Issue

Common Skrill Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Skrill app on iOS and Android devices. Solve all Skrill app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Skrill iPhone Issues and Solutions

Skrill iOS app crashes, not working, errors
Skrill iOS app network issues
Skrill on iOS has black/white screen

Skrill Android App Issues and Solutions

Skrill has errors/crashing/not working
Skrill server network connectivity issues
Skrill has black screen

Skrill iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Skrill app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Skrill app crashes or not working on Iphone (iOS):

Close and restart the Skrill app on iPhone
Update Skrill app to the Latest Version for iOS
Uninstall and reinstall Skrill iPhone app
Update your iPhone to the latest iOS version

Fix Skrill on iPhone unable to connect to server/internet connection issues::

To resolve Skrill network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Skrill black/white screen (blank screen) on iPhone:

Follow the Skrill iOS app troubleshooting guide Here →

Skrill Android App Issues and Solutions

Fix Skrill not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Skrill app issues:

Force Stop the Skrill App
1. On android, goto "Settings" » click Skrill app. » click "Force Stop".

Update Skrill to the latest version on PlayStore

Clear Skrill App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Skrill app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Skrill.

Fix Skrill unable to contact server/ Skrill internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Skrill » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Skrill » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Skrill on android.

Solve Skrill black/white screens issue on Android:

Follow the Skrill android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Skrill Ltd., developers of Skrill.

Verified email ✔✔

E-Mail: help@skrill.com

Website: 🌍 Visit Skrill Website

Privacy Policy: https://www.skrill.com/en/footer/comprehensiveprivacypolicy/

Developer: Paysafe

About this app

Skrill empowers you to make online payments, and send money to a friend or relative. Trusted by millions of people worldwide to make global payments simple, safe, and quick. Transfer money globally, pay online, and more. With this app, online transactions are easy, secure, fast, and cheap. Some features are subject to jurisdictional limitations and may be accessible only in select territories. Visit app. com to review the Cryptocurrency Terms of Use and Cryptocurrency Risk Statement.