NCR Aloha app not working? crashes or has problems?

NCR Aloha Status

Published by NCR Corporation

Welcome to the next generation hospitality handheld device, NCR Aloha Mobile is
an extension of our Aloha Table Service and Quick Service point-of-sale
software. Aloha Mobile allows restaurants to easily and securely deploy mobile
POS software technology for table server and quick server ordering and payment.

I have a problem with NCR Aloha

Are you having issues? Select the issue you are having below and provide feedback to NCR Aloha.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Have a Problem with NCR Aloha Mobile? Report Issue

Common NCR Aloha Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NCR Aloha app on iOS and Android devices. Solve all NCR Aloha app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NCR Aloha iPhone Issues and Solutions

NCR Aloha iOS app crashes, not working, errors
NCR Aloha iOS app network issues
NCR Aloha on iOS has black/white screen

NCR Aloha Android App Issues and Solutions

NCR Aloha has errors/crashing/not working
NCR Aloha server network connectivity issues
NCR Aloha has black screen

NCR Aloha iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NCR Aloha app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NCR Aloha app crashes or not working on Iphone (iOS):

Close and restart the NCR Aloha app on iPhone
Update NCR Aloha app to the Latest Version for iOS
Uninstall and reinstall NCR Aloha iPhone app
Update your iPhone to the latest iOS version

Fix NCR Aloha on iPhone unable to connect to server/internet connection issues::

To resolve NCR Aloha network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NCR Aloha black/white screen (blank screen) on iPhone:

Follow the NCR Aloha iOS app troubleshooting guide Here →

NCR Aloha Android App Issues and Solutions

Fix NCR Aloha not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NCR Aloha app issues:

Force Stop the NCR Aloha App
1. On android, goto "Settings" » click NCR Aloha app. » click "Force Stop".

Update NCR Aloha to the latest version on PlayStore

Clear NCR Aloha App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NCR Aloha app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NCR Aloha.

Fix NCR Aloha unable to contact server/ NCR Aloha internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NCR Aloha » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NCR Aloha » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NCR Aloha on android.

Solve NCR Aloha black/white screens issue on Android:

Follow the NCR Aloha android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NCR Corporation, developers of NCR Aloha.

35.71% Contact Match

Developer: Aloha Mobile

E-Mail: [email protected]

Website: Visit NCR Aloha Website

About this app

Aloha Mobile enables your staff to spend more time with their guests and leverage guided selling on the mobile devices, resulting in better service, increased order accuracy and consistent up selling. Welcome to the next generation hospitality handheld device, NCR Aloha Mobile is an extension of our Aloha Table Service and Quick Service point-of-sale software. Aloha Mobile allows restaurants to easily and securely deploy mobile POS software technology for table server and quick server ordering and payment. With Aloha Mobile, the order-to-service cycle runs more quickly, enabling you to serve more guests and shorten wait times to keep potential guests from walking out. With Aloha, you now have the choice to use traditional POS terminals and iOS devices within the same location. Orders are more easily communicated from the guest to the kitchen or bar in a single step.