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Company Name:

About: The vPro app is your wireless control center for your Vista vPro solid-state
lighting transformers. Features: • Control brightness in real-time • Set
custom on/off/dim times for each day of the week • Two separate dim times
available • Optional sunrise/sunset timing • Load and save presets • See a
live demo of your settings throughout the week • Easy setup This app requires
a Vista vPro transformer and a device.


 
  2025-02-10

vPro Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: cezzix@gmail.com

Website: 🌍 Visit vPro Website

Privacy Policy:

Developer: Ross Justin








3 Most reported problems 😔💔

Unable to connect

2022-10-25

by Laurent-philly

We have the Visto vPro-75X2 since May 2017. Using iPhone 6 with iOS 10 and unable to connect to the unit. When opening the app I can see the location but cannot connect to it. I use around 8 or so other Bluetooth devices without any issues. My wife's phone (same as mine) worked initially and then 1 month later it stopped connecting just like mine. I called tech support and they suggested to swap the transformer. I just installed the new transformer and running into the same issue. For a $400 transformer this is very disappointing. Not sure what to do next. Might have to return the transformer and get a different manufacturer (Unique maybe)

VPro

2022-11-01

by Mschreib62

This app and lighting system is absolute crap...
it’s never worked properly- I probably should have install my own lighting system & I have no idea how to do it - but I believe it would have worked as well as VPro doesn’t... Buyer’s remorse - the review is forcing me to rate this app/system - I’d rate it zero stars

Mr Justin
Would you re-release a better version of this App - I won’t even recognize my phone

Poor design

2022-11-08

by Dreido

Not very user friendly. I have the 2 zone model. I have mosquito repellent linked to one zone and lights to the other. Both zones have to have a program. I should be able to program 1 zone only and leave one manual. Both zones have to run. I’ll turn lights off, shut the app down and the lights turn on. Very confusing. Needs a total revamp. Call me, I’ll help!


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