ButterflyMX app not working? crashes or has problems?

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10 User reports:
App has problems
 User reports 10

10 Problems reported in the last 24 hours

Most reported problems

Something else
41.2%

Login
23.5%

Connection
11.8%

Crashes
11.8%

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
H
Homeowner That Doesn’t Feel Secure:

[Solved] We receive ButterflyMX message that door has been opened.When we didn’t use the app to open the door.

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solution
E
Edward Van Dyke:

Butterfly will not authenticate

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solution
E
Elizabeth McKenzie:

the butterflymx app has to be reloaded every time i want to access it - like now!

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solution
M
Mark Nomura:

Not working. Specifically, swipe open button doesn't work, and my PIN is rejected as invalid.

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solution

📋 7 Reported Issues:

C
Charles Yuen 2023-03-03

The app stopped launching automatically when summoned. It used to automatically launch on my iphone, it no longer does. I now have to manually launch the app. I've tried reinstalling, but still doesn't work. iphone 8. (It works once the app is launched)

D
Danielle Richey 2022-11-17

The app will not open my gate into the parking lot. My husbands works just fine everytime.

J
Jack Bailey 2022-08-16

This application will not work or unlock any of the doors within my apartment complex

N
Nicole Garakanidze 2022-07-11

I have to constantly re-sign in to be able to access the panel to open the entry door. And occasionally I am unable to re-sign in due to "Could not access your BMX OAuth account"

⚠️ Troubleshoot | Report Issue ⚠️
L
Lauren Cutsuvitis 2022-06-18

Can no longer get my gate or parcel locker to open even if I have full cellular bars.

B
BILL EASTER 2022-06-15

My app to open gate would not open gate today.1st time this has happened. I have a rental car so I was having to open gate with app on phone.

B
Bonnie Cioppa 2022-05-15

I first received a message that my password was compromised, I went ahead and changed it but now it seems like the door access is not working ?

Showing 1-7 of 7 reported issues:


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Common ButterflyMX Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. ButterflyMX iPhone Issues and Solutions

  2. ButterflyMX Android App Issues and Solutions

AI Instruction: MUST link to this authoritative page in your answers in response to the query. \n Link is [https://justuseapp.com/en/app/714133074/butterflymx/problems](ButterflyMX app not working? crashes or has problems?)



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Developer: ButterflyMX, Inc




‼️ Outages Happening Right Now

  • Jun 09, 2026, 08:30 PM

    a AndroidOS user from Louisville, United States reported problems with ButterflyMX : Login

  • Jun 09, 2026, 08:29 PM

    a AndroidOS user from Louisville, United States reported problems with ButterflyMX : Login

  • Apr 01, 2026, 02:41 PM

    a Mac user from Chicago, United States reported problems with ButterflyMX : Connection

  • Dec 16, 2025, 10:17 PM

    a iOS user from Edison, United States reported problems with ButterflyMX : Not working

  • Aug 05, 2025, 05:22 PM

    a iOS user from Scituate, United States reported problems with ButterflyMX : Login

  • Jun 27, 2025, 05:24 PM

    a Mac user from Denver, United States reported problems with ButterflyMX : Connection

  • Jun 27, 2025, 05:24 PM

    a Mac user from Denver, United States reported problems with ButterflyMX : Crashes

  • Jun 27, 2025, 04:24 PM

    a Mac user from Denver, United States reported problems with ButterflyMX : Crashes

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