ButterflyMX app not working? crashes or has problems?

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10 User reports:
App has problems
 User reports 10

⚠️ Most reported problems ⚠️
Something else
41.2%

Connection
23.5%

Not working
17.6%

Screen
11.8%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 7 Reported Issues:

C
Charles Yuen 2023-03-03

The app stopped launching automatically when summoned. It used to automatically launch on my iphone, it no longer does. I now have to manually launch the app. I've tried reinstalling, but still doesn't work. iphone 8. (It works once the app is launched)

D
Danielle Richey 2022-11-17

The app will not open my gate into the parking lot. My husbands works just fine everytime.

J
Jack Bailey 2022-08-16

This application will not work or unlock any of the doors within my apartment complex

N
Nicole Garakanidze 2022-07-11

I have to constantly re-sign in to be able to access the panel to open the entry door. And occasionally I am unable to re-sign in due to "Could not access your BMX OAuth account"

⚠️ Troubleshoot | Report Issue ⚠️
L
Lauren Cutsuvitis 2022-06-18

Can no longer get my gate or parcel locker to open even if I have full cellular bars.

B
BILL EASTER 2022-06-15

My app to open gate would not open gate today.1st time this has happened. I have a rental car so I was having to open gate with app on phone.

B
Bonnie Cioppa 2022-05-15

I first received a message that my password was compromised, I went ahead and changed it but now it seems like the door access is not working ?

Showing 1-7 of 7 reported issues:

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Common ButterflyMX Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. ButterflyMX iPhone Issues and Solutions

  2. ButterflyMX Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@butterflymx.com

Website: 🌍 Visit ButterflyMX Website

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Developer: ButterflyMX, Inc




‼️ Outages Happening Right Now

  • May 13, 2025, 02:04 PM

    a user from Las Vegas, United States reported problems with ButterflyMX : Not working

  • Feb 25, 2025, 08:25 PM

    a user from Pittsburgh, United States reported problems with ButterflyMX : Connection

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