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Summary of Optimum Support Problems 😠👌🔥

- The app has never worked for the reviewer in the 4 years it has existed.

- The mobile website is also garbage.

- Optimum's customer service is terrible and difficult to reach.

- The app frequently logs the user out and forces them to sign in repeatedly.

- Optimum's internet service is overpriced and slow compared to new customer offers.

- Optimum's customer service does not listen to feedback and treats customers poorly.

- Optimum's equipment return process is problematic during the pandemic.

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Common Optimum Support Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at CSC Holdings, LLC., developers of Optimum Support.




About this app

This release is to address some bugs in OptimumSupport related to UX and minor functional issues plus some performance improvements.