Contact RoadReady Support
Published by Safe Roads Alliance, Inc. on 2023-02-02 About: RoadReady logs teen driving practice during the Learner’s Permit phase. The
app provides an easy, efficient way to ensure teens have enough experience
behind the wheel in a variety of conditions before they begin to drive
independently.
How to Contact RoadReady Customer Service/Support
Listed below are our top recommendations on how to get in contact with RoadReady. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact RoadReady. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Safe Roads Alliance, Inc.
100% Contact Match
Developer: Safe Roads Alliance, Inc.
E-Mail: [email protected]
Website: Visit RoadReady Website
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Developer: Text Free Enterprises
E-Mail: [email protected]
Website: Visit Text Free Enterprises Website
Reported Issues: 35 Comments
By Christopher overly
1 month agothe app only counts up to one minute then restarts counting but slower and most of the words are missing letters
By Tara Hamilton
1 year agoMy daughter can’t log back into RoadReady
By Paul Edelstein
1 year agoMy son started road ready to log his time behind the shell before our drive. We just got done with a drive and the app kicked him out and didn’t log his driving time. How does he recover this time and get it logged in Road Ready do thus time is not lost. Thanks Paul 612 910 8013
By Shannon Snyder
1 year agoMy son broke his phone and don’t remember his log in info for the road ready app. Is there someone that can assist on resetting or helping please let me know. Thanks Shannon 720-468-2894
By Janice
1 year agoI have tried to contact u n I'm not getting any answers. My sons app will not open
By Marleena Julius
1 year agoSame issues as most above. My daughter's page froze we tried resetting the phone, then uninstalling the app and reinstalling it, just for it to state the username or password was incorrect. We then reset the password and was able to get the link to reset password so we know the email/username still is working but can't log in. Need help to fix it have already tried to contact the company with no response and can't get any number to call.
By Sharon Barnard
1 year agoApp is frozen, I need to print out or view driving hours to screen shoot my son’s hours driven. Sharon Barnard
By Icela
1 year agoSame issues as EVERYONE above!! Won’t let me log back in…
By Colleen Sharp
1 year agoMy son’s app has not been recording his drives. App freezes up and kicks him out. Now he uninstalled it and reinstalled it and can’t log back in. We need access to his log so he can take his road test. Please advise. His email is gd83106@redacted. Please help
By Amanda
1 year agoMy son can’t access his hours and is ready to take the road test
By Vered
1 year agoI reset my phone recently and can’t log back on. The app doesn’t recognize my email or password and nothing I have tried has worked, including reinstalling the app. Clearly i am not the only one this has happened to. How do we fix this? I have 40 hours and I need them for a driving text in a couple months
By Denise Heavner
1 year agoMy daughter has been unable to log in to the app for several days now. She cannot reset her password (even though we know that's not the issue). What does she need to do? If she deletes the app and redownloads it, she will loose the time she's accrued as we can't log-in to print it. We sent an email a few days ago and haven't heard back. Please reply soon. (This is frustrating as it did this with my son 4 years ago so I know not a lot has changed on the app unfortunately.)
By Diane
1 year agoWent to start new drive for my child today when we finished shopping and it just keeps moving around and not letting me start a new drive. Rebooted app, rebooted iPhone still having flower going round and round. Any suggestions on how to get working again? Thanks. I’d hate to lose 23 hours.
By Trevor Vaughn
2 years agoI logged out. Now I can't login. It says my emails aren't valid. I go for my license tomorrow
By Jackson Snyder
2 years agoI’m having trouble finding a phone number to call.
By JP Benitez
2 years agoGot a new phone and app won't accept input from keyboard. Reinstalled app a few times. Anyone one else report having same issue with Android platform? JP
By areesha
2 years agoLovely Zardari
By Lily Skidmore
2 years agoMy app stopped tracking the hours I completed. When I turn on my phone after I have completed a drive it glitches out of the app, I click on the app again and all of hours from the pervious drive reset to 0. How can I fix this so I don’t have to input hours manually.
By Jasmine
2 years agoIt logged my son out, doesn't recognize his password, and won't let him reset his password because it doesn't recognize his email address either! We can't access his log and we have an upcoming DMV appointment to get his license. It's disgusting that an app this defective was recommended by my state/county!
By Brandon Shimek
2 years agoMy daughter cant gain access to the app nor to the email associated with it. How do I go about getting her driving hours so they can be used for drivers test?? Thank you
By Heidi Gross
2 years agoMy son got logged out of the Road Ready app and has been unable to get logged back in. I'd like to know how to help him get his logged hours back.
By Tera Garcia
2 years agoMy son cannot log into his account and he only has 1 email account. He's almost done with his hours and needs them for his license. What's the problem?!
By S M V
2 years agoMy sons email no longer works on the app. This is very frustrating. Can his email get reset?
By Melanie
2 years agogot a new phone and i don’t remember my email or password… i was half way done what can i do???
By Heidi Schahn
2 years agoWe lost all logged hours after the app kicked us out and made us log back in.
By Nevaeh Cooper
2 years agoIt will not let me log back in and Iv tried every email I have and it won’t work and I lost everything
By corinea holbrook
2 years agomy son has a new phone and is trying to log back into his account so he doesnt loose his hours. he cannot remember his username and password. is there anyway i can retrieve it.
By Destiny Cody
2 years agoIt won’t let me log back in after I got logged off but now I lost my hours. Also the reset password doesn't work.I didn't receive not one email about resetting my password.
By Laura
2 years agoMy daughters hours are showing up on the app but not the miles she’s drove. How can we fix this????? This app doesn’t seem 100% accurate. I have twins that I drive with all the time but we have drove way more then the app says and we turn it on every time they drive. Is there anything we can do about that?
By Ana
3 years agoIt will not let me log in & the forgot password option says both possible emails that I might have used are not registered. I’m really pissed that this is happening the day before Im taking segment 2. I had 27 hours and i need 30 so I was almost done:/
By Matt Nunan
3 years agoMy daughter cannot logon to the app anymore, password resets are not reaching me, it looks like she lost all her hours. Please advise
By Grace Kemp
3 years agoIt won’t let me log back in after I got logged off but now I lost my hours
By Jasperk16
I expected better.
At first it was fine, I notified it was lacking some details about the driving besides the time driven and time of day, but that didn’t really matter to me. After a total of 5 hours and 6 minutes, the app crashed. It has been this way for over 2 days and I’ve had to write down the time driven in notes to keep track. This is absolutely ridiculous, and I was really enjoying the convenience of this app despite its flaws already, but to have it crash and not work for days? I mean I tried multiple things, such as the classic reboot of the app and then my phone, I tried signing out and back in only for it to have errors with that as well, so then I deleted the entire app and re-downloaded with the same result as before. Fix this bug please or I’ll use another dmv approved app, maybe one that doesn’t crash with only 5/50 hours logged.
By iREALLYhatePEOPLE
Finally Loaded -Updated
App won’t load after first drive. Looks like it is busy pinging an ad server. I will give you a couple of dollars to get rid of the ads and fix some of the stuff with the application. Update: This app is trash. Feel like this was somebody’s MS/HS coding project, but somehow is the only one accepted by the Colorado DMV! 🤯 This app will not track mileage. Cannot tell what time of day. Never even asks about road conditions. It is basically a glorified timer. There are others that are far superior, but not accepted by my state. Which is really sad. I would like to be able to give my child some actual stats. And I would like it if I wouldn’t have to edit every little thing. Heck even my iPhone knows when I am and am not driving 🤦🏻 Get it together. Or at least get rid of the ads. That money is obviously going straight into your pocket and zero development!
By Jasper7788
Good but lacks features
I like the app and that it tracks the hours and conditions that my child drives in (although I usually have to edit the weather and road type because it gets it wrong 90 percent of the time) during her permit period. Takes a lot less time than trying to jot it down. My issue is, why doesn’t it actually track and show a map of where she has driven when reviewing the drives? Speed? Altitude? Etc? All these things are very easily added to an app such as this. It would be great to go back and review the route so that if for example two different parents are teaching, We can each see where the other has taken her and try new roads without having to ask. I can also see how many miles she has on each type of road on a long drive. It would be nice since you can only pick one type of road in the app. That doesn’t help much when the child goes from backroads to a highway and back. By tracking speed, I can give her pointers on staying consistent with her speed such as going up hill or merging onto a highway, etc. All great tools that can be incorporated into the app. Visual references are a valuable tool in teaching.
Have a Problem with RoadReady? Report Issue
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Why should I report an Issue with RoadReady?
- Pulling issues faced by users like you is a good way to draw attention of RoadReady to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a RoadReady customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RoadReady.
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