StudentUniverse: Cheap Travel Reviews

by Rushi Gopinath

I like the good rate they offer for students. I really appreciate that.
But Me and my friend have booked a room for our vacation. StudentUniverse magically booked two rooms in the same hotel on the same day with the same names. But our app showed only one room. when I was checking my bank transactions I found about the payment being made twice. By the time I realized and called them they said my free cancellation time is over and now I get only 50% of my money, which is really unfair.
Because StudentUniverse didn’t even show the second booking. Really disappointed.

by KatrinaHooker

once i knew that i would need to change my flight coming home ( due to corona), i immediately called student universe, while my parents called the airline. i opted to have my phone number be in line and they would call me back. in the mean time, my parents were able to change my flight through the airline, perfect! i had planned on telling su once they called me back, but they didn’t. I assumed the airline had communicated with SU and let them know, but that is simply not the case, as i am currently stuck in an airport as ‘no ticket exists due to the travel company’. there is nothing they can do, as it is a problem with the travel company. please, save yourself the trouble and just book with the regular airline. the money saved is not worth the anxiety attack and the hassle of being on hold for hours

by Ankur Bhowmik

I book my flight 25 days ago before departure date and before 7 day of departure my flight got cancelled and they rescheduled my flight 4 time and even after this they told me that you have to pay extra because your flight got canceled or get the flight after 16 day of actually departure date or get refund if I tell them to get refund they told that it will take up to 6 weeks .right now I am fighting for my ticket .please book you ticket throw airline because in this corona pandemic this type of agent doing business and getting you money and use it and few day before departure they will tell that your flight got canceled and pay the extra charges or get refund ..be safe and be aware of these types of agents

by Liz Wojo

I paid for an upgrade that was offered through StudentUniverse , this was suppose to include a checked bag and a choice of seat, I was unable to do either of these things and when I learned about this I called to ask for a refund and was told sorry about your luck but there is absolutely no way they would issue a refund so having also paid for price drop protection I asked them to match the ticket my travel companion had purchased the same day again they refused so I ended up paying twice the amount as my travel companion for the exact same ticket. The service I received from the manager was deplorable, I have never had someone make so many excuses, I will never be using StudentUniverse again.

by Mgsjscyu

My flight date changed and I was not made aware of it until I went back and checked my flight info myself, a whole month after booking the flight. I needed to change flights after finding this out and there wasn’t any way to do that or try and figure out how to navigate my planned trip. If that wasn’t bad enough, one of the connecting flights got canceled and so I was trying to find a way to change that as well and there wasn’t one. Customer service and the help page did not answer my questions or help me at all and now I am stressed as I am one week away from my flight date.

by Tghkkljf

If there is a pandemic and the airline cancels your flight beware of using Student Universe because they will do everything in their power to NOT refund you your money. They claim to be student friendly but this is a lie! They hide behind rules and policies to serve their own interests. Will never purchase from student universe again and will never purchase a ticket directly from a third party source such as student universe. Called them over the course of 3 months to get my refund and I kept being diverted and finally was lied to by one of their agents. Very unprofessional service and til this day I have not received a refund.

by Mia Aleah

So I was extremely excited when I found such a great price and the flight popped up for the perfect times! (I also found the same flight on hopper the night before but the same thing happened for this flight) I call customer service because after I put in my card information to submit my purchase it told me to call customer service to finalize. The lady told me the flight was no longer available but maybe I should just keep checking and hope it shows up. How am I suppose to do that when the listed flights are not correctly updated? Customer service did not help. Very upset.

by Ineedresponse

I am trying to cancel my ticket as there was a change in time and I had an appointment for the same. I called the support team of student universe but then they didn’t provide me any proper support. I called again but again they didn’t provide me proper support. I will wait for 4-5 days if they don’t refund me I will escalate this issue to the supervisors of student universe. The team needs to be improved please help us to solve the problem instead of avoiding it.

by Bihbhjbhj

I fly a decent amount, so I consider myself decently good at hunting for prices but I missed the ball using student universe. Apparently they booked me two „one-way tickets“ instead of just a connecting flight. Because of this, I have to pay two bag fees, check my bag in twice and go through security twice. I called the airlines asking if they could do something but they could not since I booked it through a third party. No fault of the airlines since they had no idea, but if i wasn’t proactive I wouldn’t have known and my bag would be left at the airport. I had never heard of anyone booking tickets like this so if you are going to use Student Universe be wary of just weird issues. My attempt to save $70 ended up being a lot more work and I had to pay the amount in fees anyways because of their weird booking.

by Maddyg_7723

Good deals... but StudentUniverse is slow to load between screens and often times freezes before i’m able to even book anything. also, I dont think there’s a feature to search a specific hotel just general locations - which makes it very difficult when going to a huge place like NYC and wanting to find one specific hotel, only having to scroll through ALL of the hotels in New York. Having trouble booking hotels through the map view too, that’s when I find it usually crashes.

by Kimbodear

I’ve used student universe for years and StudentUniverse is usually great, but for the last few months, every once in a while the departure date gets frozen in the flight search and I can’t change it no matter if I restart StudentUniverse , look at different cities, change from one-way to round trip, etc. The only way I’ve been able to fix it is deleting and reinstalling StudentUniverse , but it’s super annoying doing it every week :/

by J👌🏾🎧

This is is just AMAZING. This has helped me book many flights and hotels. I booked a hotel for me and my family not expecting it to work but it did including the flight we went to Florida. This was a very easy app to use for booking and I recommend you use it

by Sexayladayyyyy

I travel very frequently, and have found that most travel/airline sites are overpriced and also frustrating to navigate. The Student Universe app is SO easy to use and has always given me the cheapest flight prices available to save me the most money. Highly recommend for all students!!!!

by ERIC A BOY

To be completely honest, I really do like this site, and being a student, it’s nice to get the discounts. The overall layout of StudentUniverse is super friendly, the deals are actual deals compared to other such sites (but you usually have to book farther out). I also love the way they organize the trips page based on the tickets+lodging. It’s very neat, and very user friendly.

Students don’t usually make high income so it’s always a big help to cut travel cost to and from places, especially if the student is going on an exchange across seas.

Highly recommend for students to take a look at.

by Dmelso47

I was weary at first because StudentUniverse boasted cheaper flights on popular airlines. I used StudentUniverse to book a last minute flight to Phoenix, so that I could help my buddy move back to Philadelphia. It booked me the same flight for $200 less than the airlines cost, and I had absolutely no problems. Will never use another booking site again.

by Okayineedanickname

When I first started traveling at age 16 I was in over my head with 1 million different sites in 1 million different prices and none of them being verified I stumbled upon student universe in my life got so much easier I was able to book amazing flights are cheap easy my itinerary was always on my phone so I could see yet got updates and could see what baggage I had and when my flights were literally saved my life as a team traveler and I took it into my adult life took booked so many flights with us and hotels this site makes me so happy and makes my life so much easier highly recommend

by Emfnt

Sometimes, when attempting to book outside the US, it seems like everyone is working against you. Just try to get someone from Google Flights or Expedia to contact you, let alone actually help you. The staff was in constant communication making sure that my flight was booked properly. My new flight app!

by Vic25787

I have been using studnetuniverse for almost 4 years now ever since I needed to find a cheap last minute ticket. StudentUniverse is soo easy to navigate and while sometimes their prices maybe the same as the airlines there are other times (especially with last minute bookings) where Student Universe will have AMAZING deals that make a last minute trip possible! 10/10 would recommend

by Slp6373

StudentUniverse has changed my life! I am a peer mentor at my university as well as the sisterhood chair for a sorority, and I recommend this to all new students, transfer students, anybody at all that doesn’t know about StudentUniverse and who has access to it. I have become the traveler of my dreams due to the easy grid view with flexible dates and prices to help me find the lowest for hotels and air traveling! StudentUniverse lets me easily access my bookings and keep track of my life and stay organized as well. Highlyyyyy recommend!

by SUniverse User

Hello this app Team - I just updated my student universe IOS app to the latest version 5.10.0, but now I’m having trouble accessing StudentUniverse . It keeps on asking me to update StudentUniverse and there’s no way I can skip past it to use StudentUniverse . Can someone please help me understand if I’m doing something wrong here or if this is a known bug.

Thanks!

by LittleO619

I’ve used StudentUniverse multiple times to purchase tickets for my travel. While sometimes it is overpriced, you can typically find good deals for your round trip. It’s, of course, not the fault of StudentUniverse that tickets cost so much so you have to take that into consideration. I’ve also spoken with customer service before and it was a lovely, kind woman who assisted me. So far so good with StudentUniverse!

by Annsleej

Booked my trip through StudentUniverse and it was a great experience. Received $20 off my tickets and everything went smooth. Can’t wait to use student universe for my next trip. I booked a trip from ATL to Paris and they saved me well over $400 compared to Skyscanner and Google Flights!

by MayaraMachoski

An international app that doesn’t accept an picture of my student visa because is in Spanish or my University letter because it is in Spanish? Come on! I guess I will have to pay 500 dollars to translate my document and than be able to use StudentUniverse and have 100 dollars student discount! Very smart!

by Runangelrun

I can’t complain, StudentUniverse is easy to use and affordable for students.
I have been using this site for 3 years now and booked more then 6 flights.
Saved me so much money!

The insurance part is crappy but it will do since Iam saving so much on the flight.

by Beautybrainiac

Always saves me a few dollars and is so easy and quick to use! Also pretty user interface! I also like the flexible dates feature.