Are you having issues? Select the issue you are having below and provide feedback to Tithe.ly.
- It opens to a blank page when I click give now
- There is no way to update the recurring giving amount
- A bug in their system charged me again on a Tuesday
- It takes so long to get in touch with a support person on the phone
My tithely app won't find any churches, ot just keeps searching. I've uninstalled and reinstalled the app, I've cleared the cache and data. Nothing seems to be working. Any other suggestions?
We just started making changes to our newly completed app and it keeps timing out my phone. my phone literally closes out when opening the app.
I need help logging in to our Tithe.ly account.
My pin number isn't working, I clicked on "forgot your pin" ( I didn't forget my pin number by the way) on my phone, got the email link to reset. I clicked on the link, reset my pin number and it still wont work. The administrator told me that he is also having issues with logging on. I use tithley for my regular giving, also I am the one who convinced our church to use tithley. I need a resolution quickly before everyone gets scared and our church discontinues using tithley, thanks.
The Tithe.ly church app won’t stay open on my iPhone 6. It was fine until a couple of months ago, when I had to stop giving regular payments. I have tried to start that up again, and I am unable to. Thanks
App won’t accept payment to our church.
I tried to use the app to give my tithe and offering today (5-28-22) and it went fine until after I selected the payment confirmation then it said it was having troubles and to try again I closed the app and tried again. Same message. I restarted my phone and same problem. I even used a second phone yet the same problem. The app worked fine last week. Any ideas? Thanks.
Complete guide to troubleshoot Tithe.ly app on iOS and Android devices. Solve all Tithe.ly app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Your Giving, Inc., developers of Tithe.ly.
We are fully PCI compliant and if you lose your phone, no transactions can be made without your passcode. + Increase giving consistency by making it simple for you members to give in the moment or via scheduled recurring gifts. + Improve giving response rates by putting the power to give in the palm of your member’s hands. Allowing members to give from their mobile devices is huge and the the automated recurring giving feature has been very well received. Tithe. ly’s app enables mobile giving for churches that’s simple, safe and secure. Mobile giving is an extension of our online giving and kiosk giving features. Tithe. ly works with Visa, Mastercard, AMEX and Discover. We're nearing 10% of or gifts being done via automated recurring giving. ” – Barry Crocker, Sr. Pastor at Hope United L. A. Make it easy for your members to donate electronically, either right on your premises with a donation kiosk, or on the go with online giving. App review – “We saw giving increase the very first month we started using TIthe. ly. Your members will be able to make one time or recurring gifts to one or many funds through their mobile device. App review – “People are loving the giving services you provide for us! Thank God for your creativity! ” – Dr. Herbert H. App review – “Tithe. ly is essential for growing your church! ** Featured on ChurchMag, Church Tech Today, Church Marketing Sucks, and Chuch Law & Tax. It’s SIMPLE, SAFE, & SECURE. Tithe. ly takes security seriously. When giving is convenient, people give more. No more remembering the checkbook or wallet. + Reduce cost and admin time spent on data entry, gift management and administration. We want to help your church reach its resource potential through innovative technology. All information is safely encrypted and stored behind multi-layers of advanced bank level security. Once your members are set up they can make a donation with a few taps.