Tithe.ly app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
58.3%

Crashes
16.7%

Not working
8.3%

Payments
8.3%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Tithe.ly Problems 🔥

- It opens to a blank page when I click give now

- There is no way to update the recurring giving amount

- A bug in their system charged me again on a Tuesday

- It takes so long to get in touch with a support person on the phone

📋 7 Reported Issues:

C
Cala 2023-11-17

My tithely app won't find any churches, ot just keeps searching. I've uninstalled and reinstalled the app, I've cleared the cache and data. Nothing seems to be working. Any other suggestions?

K
Kathleen Cook 2023-11-14

We just started making changes to our newly completed app and it keeps timing out my phone. my phone literally closes out when opening the app.

B
Bobbie Bennett 2023-04-07

I need help logging in to our Tithe.ly account.

T
Tracy Boughton 2023-03-23

My pin number isn't working, I clicked on "forgot your pin" ( I didn't forget my pin number by the way) on my phone, got the email link to reset. I clicked on the link, reset my pin number and it still wont work. The administrator told me that he is also having issues with logging on. I use tithley for my regular giving, also I am the one who convinced our church to use tithley. I need a resolution quickly before everyone gets scared and our church discontinues using tithley, thanks.

B
Bronwyn Gallo 2022-08-21

The Tithe.ly church app won’t stay open on my iPhone 6. It was fine until a couple of months ago, when I had to stop giving regular payments. I have tried to start that up again, and I am unable to. Thanks

J
James & Erma For 2022-07-18

App won’t accept payment to our church.

L
Lana Carter 2022-05-29

I tried to use the app to give my tithe and offering today (5-28-22) and it went fine until after I selected the payment confirmation then it said it was having troubles and to try again I closed the app and tried again. Same message. I restarted my phone and same problem. I even used a second phone yet the same problem. The app worked fine last week. Any ideas? Thanks.

Showing 1-7 of 7 reported issues:

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