StoryReel Reviews

Do NOT become a member!! It is extremely difficult to cancel as it is not connected to your Apple ID - even though I used my Apple account. I followed their instructions to go through my settings and it was a lie as it wasn’t connected to my Apple account to cancel. That is false instructions they give you!
I also reached out to their support team, way in advance of the renewal, and they are completely unresponsive. Don’t do it! It’s not worth it.

Wanting to cancel my subscription and it doesn’t let me through the way it says to go through. I have been wanting to cancel for a while, the stories are nice but they end so short, stories should be longer especially if you pay for the subscription, I need them to reach out to me so I can cancel it

I feel like I got scammed and tricked. I have had many reels apps, and not once have I been refused the ability to cancel my subscription. It tricked me by offering me a huge discount on my weekly subscription as I was a new customer. And because of that, it made me purchase through the website instead of the actual app. Well that’s so-called website. It is not even a real website as there are nowhere to navigate to anything to get any type of information. Doing my research I found that no matter what you do your account will be attached to your card even if you delete the account.. So am I understanding this so-called app is gonna constantly charge you over and over again every week draining your bank account until you can “cancel” it which is virtually impossible.

Do not download StoryReel they're a scam I should've read the reviews before downloading. they say it's easy to cancel subscriptions. Guess what, no it's not they'll keep charging you they will keep telling you they can not find your account you will just keep stressing about random charges on your card. I used Apple Card to pay for this and it was supposed to be under my Apple account subscription like all the legit apps. Well this one is not and now I'm being told they can not find my user account by the uid number from their app. Just nothing but jokes guess the only way to stop them is changing my card number which is just gonna cause me more headaches and more phone calls to set up accounts again. Save yourself the headache skip StoryReel and don't waste your time and money.

I would love to give StoryReel a great review but, I can’t. Even though the stories seem good, it’s really false advertising. I literally watched 16 ads to watch 3 episodes. What’s even worse is that the ads are longer than the actual episodes. Now I can’t finish the story without spending a ridiculous amount of money for a subscription just for them to make it impossible to cancel ( saw this in the reviews hence why I didn’t subscribe). Either way StoryReel makes it impossible for the reader to watch the whole story. I will be uninstalling StoryReel

They tell you, you can do a trial run to see if you want their weekly subscription, but will charge you for the weekly subscription either way. They also say that you can cancel the subscription by going to your subscription list anytime, but that is false. It does not come up in your subscription list and when I went to email them about this they still haven’t responded. Ended up canceling my card out of fear of being continuously charged, but not sure if that will work since I used Apple Pay and have a new card on my Apple Pay.

Do not download StoryReel. Do not subscribe to any type of payment. It will not show in your purchase history and you will not be able to cancelled it. This should not happen to any legitimate app. Sending an email will not work as they provide fake email. Very disappointed. Will escalate the issue with apple and credit card line.

I have email the developer/ email that was provided and still did not get any response and was again charged the the weekly subscription. Please assist with cancellation.

I had gotten into one short drama I wanted to watch. So I paid the $3.99 and it said that I can cancel any time. Anyways, I finished the drama and went to cancel the subscription and it says to go into your settings subscriptions and cancel it but it does not show up on there because they make you pay for the subscription on a third party website which won’t show up on your subscription list. So I contact customer service and they’re basically saying your account doesn’t exist or we can’t find your account even tho I included my UID, all my possible emails and screenshot proofs of it not only charging my account but that my this app account exists with the UID with my weekly pass trial subscription. Anyways we were going back and forth on this and I got irritated because all they could say was to list all my possible emails. I only have two and I included both. I mentioned that I’ll file a chargeback and report them for scam and I haven’t heard back since.

StoryReel makes it very difficult to cancel the subscription. It says go to your subscription’s in your settings and cancel it there but it doesn’t show up. It says go to the web browser as an alternative and cancel it that way but it won’t let me. Now I have to call the Apple support tomorrow and if that doesn’t work then I have to call my bank because canceling this is ridiculous.

Will not let you out of subscriptions! Read the reviews first. It’s such a scam not even sure why Apple allows it as an app. Should be illegal at this point. If you pay for a subscription it doesn’t go through your Apple subscriptions like it says it will It goes through a third-party Hong Kong billing service. These other ratings have to be fake.

StoryReel a long with many like it are using Ai for their “movie shorts.” Unfortunately the characters don’t know how to say words properly. They change the names of the characters, and sometimes get a strange accent out of nowhere. If you can get past that you’ll find most stories incomplete. You’ll waste time getting enough coins to unlock chapters only to be left hanging.

First things first: canceling your subscription is not straightforward.

StoryReel does not provide a simple in-app cancellation option. Instead, I had to go to the Account section, then Feedback, to locate their email address. To request cancellation, they required my User ID, a screenshot of my account page, and my email address. After sending the information three times and going back and forth with customer support, they finally processed the cancellation.

To be fair, their customer service was responsive. Once they understood my request, the entire cancellation process took about 30 minutes.

Now for the dramas themselves.

I was disappointed to subscribe only to discover that many of the series were already available on Instagram. In some cases, the drama had just been released on StoryReel , yet I had already seen most of the content through social media clips.

Another issue is the storytelling format. You'll often watch 10–15 short clips, get invested in the story, and then it abruptly jumps to a completely different drama just as things are getting interesting. It feels designed to keep viewers hooked while stretching out the release schedule.

Is it worth it? For me, no.

I suspect this approach works for some viewers, but I personally don't enjoy being left hanging for weeks waiting on new episodes. I've noticed other drama apps starting to adopt the same strategy—hooking viewers with a good storyline and then delaying the payoff.

The reason I'm giving this app **3.5 stars** is almost entirely because of their customer support. While the cancellation process should be much easier, the support team was quick to respond, polite, and ultimately resolved my issue. Without that positive experience, my rating would have been considerably lower.

If you don't mind waiting between episodes and already enjoy short-form drama apps, your experience may be different. But based on my experience, I wouldn't subscribe again.

I really like some of the stories on here they grab your attention and i can’t wait to see what each episode brings

I feel like the story’s aren’t fully there like they’re missing a lot but was so glad I was able to cancel by email it lowkey kinds seem like a scam at first

I clicked to check StoryReel out. A lot of stories have cliff hanger endings. The imaging is very good. StoryReel didn’t process through my apple apps correctly. I contacted customer service they were quick to respond, cleared the issue up with StoryReel account since I could not pull it on my end. Could have been a download error not sure. However customer service is on it and no issues.

They’re always posting new shorts and I can’t get enough of them. You’re able to earn enough free coins per day to get through a 60 episode drama in three days.

I love that there are so many options as well as the ease of use. If you don’t get to finish, you can click on your profile to see the saved ones. Overall, great app.

I don’t always have money for coins so I love the amount of options they give you to earn them! Yes it’s time consuming but honestly it’s not that bad! I’ve earned enough in one day to finish a whole series. They’ve got a good selection as well

Through no fault of their own, I just didn’t care for the endings on the stories I saw. It left me feeling like there should be more. Otherwise, the stories were good. When I decided to cancel, they answered me immediately and told me what to do. I wasn’t ghosted like some apps. So, give them a try. They are honest.

Overall enjoying StoryReel . I wish there were more options to gain jewels in the ads not just in the reading ads.