JuiceByMCB app not working? crashes or has problems?

JuiceByMCB Status

Last Updated on 2020-09-16 by The Mauritius Commercial Bank Ltd

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Common JuiceByMCB Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot JuiceByMCB app on iOS and Android devices. Solve all JuiceByMCB app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

JuiceByMCB iPhone Issues and Solutions

JuiceByMCB iOS app crashes, not working, errors
JuiceByMCB iOS app network issues
JuiceByMCB on iOS has black/white screen

JuiceByMCB Android App Issues and Solutions

JuiceByMCB has errors/crashing/not working
JuiceByMCB server network connectivity issues
JuiceByMCB has black screen

JuiceByMCB iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever JuiceByMCB app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix JuiceByMCB app crashes or not working on Iphone (iOS):

Close and restart the JuiceByMCB app on iPhone
Update JuiceByMCB app to the Latest Version for iOS
Uninstall and reinstall JuiceByMCB iPhone app
Update your iPhone to the latest iOS version

Fix JuiceByMCB on iPhone unable to connect to server/internet connection issues::

To resolve JuiceByMCB network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix JuiceByMCB black/white screen (blank screen) on iPhone:

Follow the JuiceByMCB iOS app troubleshooting guide Here →

JuiceByMCB Android App Issues and Solutions

Fix JuiceByMCB not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent JuiceByMCB app issues:

Force Stop the JuiceByMCB App
1. On android, goto "Settings" » click JuiceByMCB app. » click "Force Stop".

Update JuiceByMCB to the latest version on PlayStore

Clear JuiceByMCB App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "JuiceByMCB app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch JuiceByMCB.

Fix JuiceByMCB unable to contact server/ JuiceByMCB internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click JuiceByMCB » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got JuiceByMCB » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch JuiceByMCB on android.

Solve JuiceByMCB black/white screens issue on Android:

Follow the JuiceByMCB android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Mauritius Commercial Bank Ltd, developers of JuiceByMCB.

About this app

Simply create your Juice account through your Internet Banking, MCB Debit card or Credit card credentials, define your four digit mobile PIN (mPIN) and you are done. • Stay tuned for Juice updates and new features. MCB’s mobile banking app lets you check your account balances, transfer money, manage your cards, refill your mobile phone, pay bills and do much more, anywhere, anytime. Your bank is in your hands with this app. For more details, please visit juice. mu or contact us on +230 202 6060.