Grok Status

Last Updated on 2025-04-09 by X.AI Corp

I have a problem with Grok

Are you having issues? Select the issue you are having below and provide feedback to Grok.

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⚠️ Most reported problems ⚠️

Not working

53.3%

Connection

13.3%

Crashes

13.3%

Something else

13.3%

24 hour clock ⏰

Mark 2025-03-05

Grok not working when uploading files

Marek 2025-02-27

Conversation got really laggy and now when I open it, it crashes the app. Lost a lot of progress…

Showing 1-2 of 2 reported issues:

Common Grok Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Grok network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Grok App
1. On android, goto Settings » Grok » click [Force Stop]

Clear Grok App Cache and Data:
1. On android, goto Settings » Apps » Grok » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Grok.

On android, goto Settings » Apps or Manage Apps tab.
Click Grok » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Grok » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Grok

May 03, 2025, 04:58 AM
a user from Madrid, Spain reported problems with Grok : Connection
Apr 20, 2025, 02:06 PM
a user from Leinfelden-Echterdingen, Germany reported problems with Grok : Not working
Apr 20, 2025, 02:31 AM
a user from Meridian, United States reported problems with Grok : Login
Apr 07, 2025, 05:31 PM
a user from Laufenburg, Germany reported problems with Grok : Not working
Apr 03, 2025, 03:16 PM
a user from Vienna, Austria reported problems with Grok : Connection
Apr 03, 2025, 12:44 PM
a user from Tokyo, Japan reported problems with Grok : Not working
Apr 01, 2025, 04:18 AM
a user from Kajang, Malaysia reported problems with Grok : Not working
Mar 28, 2025, 05:09 PM
a user from Casablanca, Morocco reported problems with Grok : Not working
Mar 25, 2025, 11:13 PM
a user from Essen, Germany reported problems with Grok : Not working
Mar 18, 2025, 01:28 AM
a user from Adelaide, Australia reported problems with Grok : Not working
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