Ford+Alexa app not working? crashes or has problems?

Ford+Alexa Status


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⚠️ Most reported problems ⚠️

Not working
50.0%

Something else
50.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Ford+Alexa Problems 😠👌🔥

- Alarms and reminders don’t work.

- Communications don’t work.

- App gives wrong weather location.

- App should work in the background and hear the wake up word, but doesn't.

- Alexa is supposed to be built in to these new trucks but yet everything says it must be connected to your phone and your phone microphone.

  1 Reported Issues: 😵🆘🛟🚨📢

Rachel Ullum
2022-09-02

Ford Alexa will not show up in my explorer on the screen! I reinstalled the app on my phone and it still doesn't show up. Constantly it says Ford Alexa has stopped working attempt to restart. Now it's just gone

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Common Ford+Alexa Problems & Solutions. Troubleshooting Guide



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ford Motor Co., developers of Ford+Alexa.


Verified email ✔✔

E-Mail: ASUPPOR4@ford.com

Website: 🌍 Visit Ford+Alexa Website

Privacy Policy: https://owner.ford.com/alexa-terms-and-conditions

Developer: Ford Motor Co.


53.85% Contact Match

Developer: Lincoln Motor Company

E-Mail: ASUPPOR4@ford.com

Website: 🌍 Visit Lincoln+Alexa Website



About this app

Check whether you have dinner plans on the drive home by asking, “Alexa, what’s on my calendar tonight? • Alexa Capabilities: You will have access to most the same capabilities as you do from home, including controlling your smart home devices, ordering pizza, checking the weather, getting your favorites sports teams scores, checking and updating your schedule and more. • Navigation: You can ask Alexa for a point of interest (POI) and ask Alexa to navigate to the POI.  Alexa will hand off the POI to the onboard navigation when equipped or to your phone to provide you with turn by turn directions. • Entertainment: Using Amazon Music, TuneIn, and iHeartRadio you will be able use Alexa to play music (skip, fast forward, rewind, play, and pause) and even make song purchases.  Bring Ford+Alexa with You on the Road: Access to Alexa in your Ford is now as easy as connecting your phone, starting the Ford+Alexa app and speaking to Alexa.  Even with road noise, Alexa listens and provides you with the same information and access to Skills and features as you can get with an Echo in your home.  You can access thousands of Alexa skills and services that Echo customers already enjoy.  You can check the Software Version on the SYNC 3 touchscreen by pressing: Settings > General > About SYNC.  The top line will show the current Software Version (SYNC 3, Software Version: X. X).  Pump yourself up on the way to the gym by saying, “Alexa, play my workout playlist. ” Continue the book you were listening to, even during your commute to work.  SYNC 3 Software Version 2. 2 or higher is required.  Alexa’s familiar voice and responses then play through your vehicle’s speakers.  The vehicle’s display will show artist, song, and album art information.  Customers can upgrade to the current Software Version using automatic home Wi-Fi updates* or a USB download from owner. ford. com. *Wi-Fi updates may not be available for SYNC 3 versions not equipped with navigation.