Mail Status

Last Updated on 2024-10-28 by Apple

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User reports:
No current problems

- Not easy to use for beginners

- No get started guide

- Load remote images option is hidden in iOS 15, causing storage issues

- Issues with Outlook integration in iOS 15

- Filters not applied when navigating away from account or closing app

- Inconsistent settings for Gmail accounts

- Content in emails won't populate without clicking a button

- Notification bugs

- Spam filtering is hit or miss

- Smart mailboxes don't sync between macOS and iOS/iPadOS

- No search feature

- Apple doesn't update the app to meet user complaints

Common Mail Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Mail network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Mail App
1. On android, goto Settings » Mail » click [Force Stop]

Clear Mail App Cache and Data:
1. On android, goto Settings » Apps » Mail » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Mail.

On android, goto Settings » Apps or Manage Apps tab.
Click Mail » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Mail » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mail