Let the easy-to-use Signia app empower you on your hearing journey:
• Be in
control – Adjust the volume via remote control and tailor settings to your
personal preferences with the Signia Assistant*.
• Be confident – Connect
with your hearing professional via TeleCare* and rely on quick answers in easy
how-to videos.
Are you having issues? Select the issue you are having below and provide feedback to Signia App.
By Ioana 2 months ago
The app does not keep the setting I set. I increase the volume and go to the next screen and the volume goes back down on it's own. It does not keep the setting I set it on. Please advise. Thanks
By Michael Brown 4 months ago
I have new C&G Silk 7IX with Cros. They worked until I connected to app on Apple 14. Does not change programs. Volume control stopped after 30 seconds. Cros no longer connects to hearing aid. Reinstalled app but no change. Tried with remote control. Same problems. Cannot change programs. Cros not connected and volume control stops working after 30 seconds.
By Barbara Steveni 4 months ago
The My Wellbeing app isn't working
By Joanne Mantel 6 months ago
"Your hearing aid app is running" stays on my phone when I'm finished using app. How can I close app?
By Maureen Shoebottom 6 months ago
My wellbeing details are not updating eg footsteps walked in the day I walked mikes over the last 10 days abd only zero on the app
By Chris Booth 6 months ago
My hearing aids bounce between universal and tv. It’s not predictable- happens intermittently
By Linda Booth 8 months ago
Reloaded Signia app on my iPhone 14. Now I don’t have the same options (restaurant for example). Only program option I have is “Universal”. Thank you.
By Judith Soelzer 8 months ago
Remote control stuck on Universal setting. Can’t change to other settings (TV, Stroll, Noisy environment)
By Don 10 months ago
Signia App works intermitantly: Volume. Turning on left hearing aid. Volume of left hearing aid is lower than right. Battery check. Tinnitus adjustments. Tinnitus program shutting down when switching back to Universal program. Also unable to activate Signia App on my other phone: Pixel 4 XL.
By Robert Scott 11 months ago
I have a pair of Charge & Go 7nx hearing aids. I have deleted the Signia App from my new iphone SE2022 as the app interfers with telephone operation such as not ringing, adjusts phone volume willy nilly. Seams to work okay for a short while when I do a clean reinstall, but then fails again. Not happy. Now using the hearing aids without the Signia app.
By Bambi 11 months ago
Signia app has been frozen on my phone for days and I have deleted and reinstalled it and turned my phone off several times. Bluetooth only connects to one hearing aid and need two to hear properly. Very frustrating!
By Pamela 1 year ago
My left side hearing aid is not working even after changing batteries
By Brian Morrison 1 year ago
The app now only offers control of volume and Sound bass trebble, the direction function has dissapeared
By Kirk O’Malley 1 year ago
Every since I upgraded to the new app on August 6, 2022, I have had problems with my left hearing aid connecting to Blue tooth and it only works about 20% of the time. The right hearing aid also is not loud enough to be understood on a phone call anymore. This has been very frustrating. Any advice?
By Mrs Tina J Scott 1 year ago
My signature app will not let me switch from normal to noisy environment and I am not getting the surround dial for base, treble noises etc. All I can do is increase or decrease the volume.
By Ted Zellers 1 year ago
Updated Firmware on my new Pure Charge & Go AX. App will not connect. Recognizes the hearing aids and then disconnects
By Mike Durnil 1 year ago
My Signia app only has one aid bar showing. The rt one is a cros aid. For over 2 years the app had two adjusting bars. I’ve deleted & reinstalled w/o change.
By Mr D Hart 1 year ago
App stuck on universal.
By Cheryl Couch 1 year ago
The part of my app where you can filter out background noise- spatial configuration??- is completely gone. I have uninstalled and reinstalled the app twice. Rebooted my phone and hearing aids and it’s gone! Help!
By Steven Harris 1 year ago
It’s stuck on universal now - won’t switch to loud or reverberant settings
By Wayne 1 year ago
The "Directional Hearing " option is no longer showing in Universal use! Last auto update on 24th August 2022. I have Uninstalled & reinstalled without success! Can you please help?
By Hart Zeeb 1 year ago
Bass and treble adjustment option has disappeared.
By Liz Morris 1 year ago
Hi there, my Signia hearing aids app seems to be stuck on setting of Universal. I can usually move it to TV easily…
By John Burik 1 year ago
Occasionally turns off sound of my MacBook Air. It could be interacting with another 3rd party app. Haven't figured out yet.
By John Burlock 1 year ago
cannot change Hearing program. it seems to be stuck in 'Universal'.
By Knut Gunnar Flatland 1 year ago
When listeni g to an audiobook from my android mobile via bluetooth, the sound falls out on the right side
By Howard D Schultz 1 year ago
My noise reduction is not coming back into que after turning off Bluetooth and back on how can I get it back?
By Terry Hulmes 1 year ago
My Signia hearing aods went to the manufacturer for repair and I cannot pair them with my iPhone7
By Jeffrey H Winnick 1 year ago
My microphone does not connect to my hearing aids. It did! All of a sudden I'm having trouble connecting. And nothing I have done so far has worked
By Tim adcock 1 year ago
My base setting and my directional hearing button are not on the app
By Elaine Connolly 1 year ago
Cannot use Mask option. Only left aid is working on radio, phone calls and music. Cannot use Assistant due to error message not connected to WiFi. Stuck in 'Connecting bluetooth"
By Rodney Marco 1 year ago
Stuck on "Connecting hearing aids."
By FM Doering 1 year ago
my Signia app will not activate, and my IPhone does not ring when my hearing aids are being recharged. Is there anything I can do about either of these problems?
By Dheeraj S 1 year ago
Nothing in the app is working. It's useless. I can't control or change anything
By Charles Koselke 1 year ago
Running older program touch control. Cannot select spatializer option to adjust hearing beeded
By Kathleen Driscoll 1 year ago
Signia closes when you try to open it - worked 5/11/2022 in morning- problem started afternoon of 5/11/2022. Today 5/12/23 still not working- had to adjust aids volume via accessibility in settings
By Tom 1 year ago
I have a signia streaming device to connect my hearing aids to tv I can get the set up to work ( has previously) I put the hearing aids on the streamer , both lights turn blue , but they and up with one red
By John Meyers 1 year ago
when streaming the TV only receive the sound in my right ear. Have disregarded the connection reinstalled and still only receives in the right ear. Need suggestions on to get it in stereo mode.
By Gerard Casey 1 year ago
Directional hearing no longer on app after less than three hours. Can’t get it back have deleted app and reinstalled still not there.
By Ersin Kutluoglu 1 year ago
Brand new Signia active Pro - Signia app closes when you open it. Tried the recommended steps, restart, reinstall - fails. It seems to work partially - can access volume control by pressing on/off button 3 times. But the app closes after showing the splash screen.
By joe 2 years ago
I had to send my hearing aids back to the factory, and when I got them back I could no longer pair them to my Iphone 6 which runs IOS 12.5.5. Before the maintenance, I had no trouble pairing the aids to my phone.
By Gerry Mack 2 years ago
I do not have an iPhone or a fee. Can I still use a pair of Signia 7x to improve hearing at 85 yrs old/?
- Missing one key feature
- Periodic issues with Bluetooth connection
- No memory setting
- No perfect
- DifferentBrand is like night and day
- No change with air plugs
- Poor rating of 2.3 by customers
- App does not work
- Does not hold a charge
- Loud when phone rings
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Complete guide to troubleshoot Signia App app on iOS and Android devices. Solve all Signia App app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sivantos Pte. Ltd., developers of Signia App.
100% Contact Match
Developer: Sivantos Pte. Ltd.
E-Mail: [email protected]
Website: Visit Signia App Website
• Be in control – Adjust the volume via remote control and tailor settings to your personal preferences with the Signia Assistant*. • Be confident – Connect with your hearing professional via TeleCare* and rely on quick answers in easy how-to videos. • Be healthy – Keep track of your physical fitness and hearing activity with My WellBeing*. *feature availability may vary according to e. g. hearing aid model, firmware version and TeleCare availability in your country. PLEASE READ THE USER GUIDE OF YOUR HEARING AIDS BEFORE USING SigniaApp.