Canon PRINT app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
55.3%

Something else
44.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Canon PRINT Problems 😠👌🔥

• Glitchy with TS5320 printer

• Changes format when printing from iPhone to iPad

• Gives bogus errors

• Does not print when timeline is crucial

• Low on ink when new cartridge is put in

• Tells there is no paper when tray is full of paper

  17 Reported Issues: 😵🆘🛟🚨📢

Lmp
2023-08-16

I have uninstalled reinstalled and reset printer factory setting multiple times over 2 days and your APP JUST PLAIN SUCKS !!!! ....I have spent hours trying to get this to configure the dam printer it see it, it selects it, it allows me to select the network to connect to but then it crashes and I never get to enter the password to add to network ... this it BS ... I can't believe this !

Jason
2023-06-06

Having problems with cannon printer app. Freezes on agreement and will not go further.My phone is TCL20 pro 5G model T model T810S

Bert
2023-04-28

Tried to get a Pixma3450 to connect to WLAN. The Selphy app that I use finds the printer (just about), but then it wants to register the printer. A pop-up shows.....Acquiring printer information... and there it spins forever. I resorted to using a direct connection, so not using the WLAN. This direct connection is not convenient as you then have to switch network connection on your PC / iPhone. But as a workaround, this works.

Nils
2023-03-07

Print app not able to connect to printer (MP 640). I don’t use the app often so guess this has been since last iOS update. Affects all iPhones and iPads I have.

Andrew Payne
2022-11-03

My phone is TCL20 5g down loaded the app opened app agreed on T&C then all I get is a blank screen!!! Very annoying when you've just bought a new printer and cannot use it!!! 😡😡

Brayton Walsh
2022-11-01

App just keeps running at "acquiring printer information". My printer was shown with the model number and when I clicked on it I just get a frozen screen with above. My printer is Pixma MG5320

Clifton Walters
2022-09-27

The App is useless, 3 hours i have been patiently trying to get it to work, $139 for the printer, what a dam waste

Marta Col
2022-09-15

I was able to print a test page and now it does not print. The app only blinks then disconnects.PLEASE HELP. Thank you

Beth
2022-09-01

Freezes on storage agreement page.

Teresa
2022-08-09

The correct app is installed but when try to open it is blank. Thank you

Deborah Masterson
2022-08-08

I'm having problems with the app. Freezes on the accept button please help

Rebecca Kerzner
2022-07-30

App freezes on terms acceptance screen.

Shannon Marie Hutson
2022-06-16

Keeps crashing every time I open. Goes to agreement screen and freezes. Try to install/uninstall several times. I need to print...

Wasil S Senkoruk
2022-06-15

Downloaded app , freezes on terms acceptance screen . Phone is TCL A600DL , ANDRIOD 12 , software version vAB3 . App will not work .

Emma Vickers
2022-05-20

I çannot download to app to my phone. It just wont download

Lisa
2022-04-25

App won’t open. Crashes immediately. Printer not connecting to iPhone. It has worked fine until today.

Jenn
2022-03-09

App for Android is just a blank white screen. I've uninstalled/reinstalled several times and restarted my phone a number of times too. Now what?

Showing 1-17 of 17

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About this app

Canon PRINT Inkjet/SELPHY is the print and scan app for PIXMA, MAXIFY and SELPHY from your iPad, iPhone or iPod touch. *1: Functions and services may not be available in certain printers, countries or regions and enviroment. *2:It is recommended to optimize the document preview with ""Image Correction"" function, when it is not properly displayed on your device.  Printer connection is required to enable ""Image Correction""function. *The CP900 does not support printing in Ad Hoc mode with Canon PRINT Inkjet/SELPHY on iOS 15 or later.  Please use Infrastructure mode. Letter 8. 5""x11"" 22x28cm, Legal 8. 5""x14"" 22x36cm, A4, A5, 4""x6"" 10x15cm, 5""x7"" 13x18cm, 8""x10"" 20x25cm, A3, A3+ 13""x19"" 33x48cm, 10""x12"" 25x30cm, B5, B4, 14""x17"" 36x43cm, L 89x127mm, 2L 127x178mm ,Hagaki 100x148mm ,Credit Card 2. 13""x3. 39"" 54x86mm, Card 2. 17""x3. 58"" 55x91mm, Wide 4""x7. 1"" 101. 6x180. 6mm, Square 5""x5"" 13x13cm, Square 3. 5""x3.